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“Perfect in every way”
Review of Ca' Pisani Hotel

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Ca' Pisani Hotel
Ranked #16 of 385 Hotels in Venice
Certificate of Excellence
Hitchin, Herts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect in every way”
Reviewed 16 May 2014

Just back from a wonderful stay in Venice at the Ca' Pisani Hotel. I am very selective about where I stay as it adds to the holiday for me if I am staying somewhere I feel comfortable and a little pampered and this hotel ticked all my boxes so I would highly recommend to anyone. The location is perfect, an uber short stroll to the Academia Gallery & the gorgeous Academia bridge. A more peaceful & elegant feeling part of Venice but you can cover everywhere on foot (with a map & a lot of patience) which we did & what a beautiful place Venice is to discover & 'get lost'. We only booked the standard deco room & I was a little worried it would be v noisy & too small after reading some of the reviews & I was beginning to regret not getting a better room however my concern was unwarranted as the room was beautifully designed with gorgeous Art Deco inspired furniture & lovely little luxury boutique hotel touches. Very comfortable bed, crisp white bed linen, in roo music, air con, well equipped mini bar & decadent bathroom. Everywhere in the hotel seemed very clean & the breakfast was amazing! Admittedly we were the only guests there for a good hour as had to leave early so we didn't have to compete for the toaster or the Alessi juicer which I just fell in love with so have ordered myself one! There was an abundance of selection which was very fresh & tempting! The staff were all extremely accommodating & pleasant & I wouldn't hesitate to stay there again. Apologies for the War & Peace review but I really do recommend this hotel to you. Ciao ciao.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (235)
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Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2014

Stayed here in May 2014, by recommendation and we weren't disappointed, The rooms were beautiful, very clean and very comfortable. A well situated hotel, in a quieter part of Venice yet easy walking distance to most attractions and to public transport if needed. The staff were very friendly and happy to share their knowledge of Venice with you. Breakfast was delicious and on one evening there was a 'Happy hour' when drinks were free!!' Will definitely be coming back to stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kez05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 May 2014

A wonderful hotel, small friendly and perfectly located in a quiet part of Venice. We had a very enjoyable few days in Venice and with help from knowledgable staff had some wonderful food in nice restaurants.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfer8599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pisa, Italy
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 May 2014

Let's start with the positive:

- Service: warm, professional, attentive, all questions answered, etc. lots of great tips from public transport to museums to everything – a real 4* in this respect.
- Breakfast: delicious and included in the room rate. Lots of choices, fresh products, effective staff: a definite plus!
- Location: next to vaporetto stop Accademia, easy access to everything on foot. Not the liveliest part of town maybe, but close enough to everywhere not to care about it
- Design: very cool, clean, something different in Venice.
- Value, considering Venice crazy prices, we found the rates very reasonable.

The negative:

- Our room (n. 5), on the mezzanine, felt quite dark. Definitely not enough light filtered through the window and we had no view. There was also quite a bit of noise from the street during the night and early in the morning as people passed by. The bathroom is really nice though (with a bathtub, a rarity in Venice!).

- the wi-fi connection was quite bad during our stay. Not a real problem, as we had 3G connection with our phones anyway, but a bit strange.

- Toiletries kit. Very basic, besides the average quality of products. I think even 2* hotels now give body lotion and conditioner.

- Lousy hair drier (the wall mounts one that you find in cruise ships!). Sure, you can get a proper one at the reception, but it is a bit annoying having to ask for things that are standard in this hotel category. Seriously, even my gym has a better hair drier.

- I would have loved to have a small coffee maker in the room instead of the water kettle and Nescafé (yes, soluble coffee in Italy!) outside in the hallway, which is, frankly, un-practical.

Very good and pretty hotel overall, but I would definitely go for a higher floor room and superior room category in case we come back, as the basic room we had left us (just) a bit lukewarm about the choice made.

Room Tip: Do not take room n. 5
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serandreica'pisani, Owner at Ca' Pisani Hotel, responded to this review, 10 May 2014
dear Franz21,
thank you very much for your nice review and for all the comments you added. the entire staff and I are glad to know that you had a positive experience, overall, if you write that you may be coming back in the future.
as you noticed, the location of the hotel is one of our strongest points, according to the majority of our guests: you are in fact downtown, but at the same time also out of the big crowds surrounding Saint Marks' Square.
I am sorry to read about the small problems you experienced and I took good note in order to improve the service also under those sides.
as for the wi-fi connection, a couple of weeks ago (approx.) because we were informed by some clients, we had the technicians who came and checked all the parts of the hotels (public spaces) and the rooms, and the thing was that two antennas were out of order and need to be changed (and this is the reason why you did not have a good service). pieces had to be ordered and they should be installed at the beginning of next week. the point is that - when one of the various antennas breaks downs - the only way we know it is from the guests, signalling that the wi-fi in their room is nod good. I of course apologise for the inconvenience, but any time we know we take actions (then sometimes the problem can be fixed immediately, sometimes we need to change something so a few days are needed, in this case we try to find another solution).
as for toiletries, they vary according to the room category: in your room there was the standard ones, including shampoo, soaps, shower gel...(but no body lotion or conditioner which are present in upper category rooms). we are now changing the toiletries and in a few days we will have here Fragonnard range, including besided the 'usual' stuff bath salts, mouth wash and dental floss. it goes without saying that if a guest asks for conditioner, body lotion, tooth brush, tooth paste, shave foam, razor we will provide them at no cost. and I would like to add that - at least in Italy - it would be basically impossible to find conditioner or body lotion in 2 or 3 stars hotels, and also in quite a few other 4 stars.
the hair driers are the usual ones you find in hotels (the safest ones, considering all the security regulations we have in Italy), but as you pointed out, we can also provide a different one at the reception.
last, but not least, regarding the coffee maker, the kettle is basically for people who want to make their own tea (we have a broad selection), and coffee is usually asked for at the bar because for lovers or espresso it would be difficult to prepare a proper one with the kettle. we will take into consideration your thoughst about it, and thank you a lot again for the time you dedicated to the review.
all of us also hope you will be back, in the future, and we will all try to make your second stay a 100% enjoyable and perfect one!
all the best,
marianna serandrei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
198 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed 7 May 2014

We haven't stayed at the Ca Pisani for a long time & decided to stay for one night after renting a holiday flat in the Campo Santa Margherita area.

The hotel is as lovely as I remember it. Rooms are spacious & very comfortable - excellent bathrooms - perfect location & we had a lovely meal in the restaurant - our waiter was charm itself.

Stay here - you won't be disappointed.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank talkative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
1 review
Reviewed 5 May 2014

We spent 7 days in this wonderful Hotel, we enjoyed the fresh bedlinen and towels every day and
the beautiful bathroom. We loved the breakfast with all the fresh food. The staff was very helpful
and friendly. We celebrate our 40th. wedding anniversary this year, so the journey was a gift to each other ( some kind of "a late wedding-trip). The shops, the museums and the Palazzi are
nearby, it is a very good location. We hope to come back soon.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilhelmina v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sea Girt, New Jersey
Level Contributor
4 reviews
Reviewed 1 May 2014

very nice hotel with an excellent location. we had a deluxe deco room , good size, comfortable bed, facing a quiet courtyard.if you make a left out the front door you can be at the academia vaporetta stop in three minutes, a right the zattere in the same where you can also catch the alilugana to the airport. good breakfast. very pleasant stay

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbh98961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ca' Pisani Hotel

Property: Ca' Pisani Hotel
Address: Dorsoduro 979/a, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Venice
#11 Luxury Hotel in Venice
#16 Romantic Hotel in Venice
#17 Family Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ca' Pisani Hotel 4.5*
Number of rooms: 29
Official Description (provided by the hotel):
Ca' Pisani, the first design hotel in town, opened in December 2000 after almost 3 years of restoration works. it is a stone's throw from the Grand Canal and the Guggenheim collection, and is located in an original late 16th century building. inside, art deco atmosphere and modern comfort, including free wi-fi connection. Family owned and run by a Venetian family whose members have been hoteliers since 1908. ... more   less 
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