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“There must be better value in Venice.”

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Bed & Breakfast Exclusive
Ranked #406 of 468 Venice B&B and Inns
Jarabacoa, Dominican Republic
Level Contributor
143 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“There must be better value in Venice.”
2 of 5 bubbles Reviewed 21 September 2013 via mobile

We booked B & B exclusive with the idea the it sounded quite nice and the price was fair. I've stayed at quite a few Bed as Breakfasts in my day and this is the worst.

I should have checked Trip Advisor before. Wow, the reviews are dead on.

The location is good, a five minute walk from Piazza Roma. The breakfast was a few cookies and some instant coffee. NO host...self serve. Our hosts, Manie? Was anything but a happy host. We were traveling on bike and he was totally unwilling to help us find bike boxes prior to our arrival. Ten he assured us we would find then at the airport. Again false.

Running a B&B takes a certain kind of personality and care. Manie just doesn't have it.

This probably isn't the worst option in Venice but its pretty poor.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chadwallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 reviews from our community

Traveller rating
    3
    14
    4
    4
    19
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10
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4
Business
0
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 September 2013

I.ve spend a night in this hostel was clean, our room small but cute, bed was no so big problem but a bit noisy. location is great. in the morning you have continental breakfast. When we arrived nobody was in there, we call them no answer, we were asking neighbours nobody seems to know we call second phone and finally they give us back a sms text that we have to wait half our, we were waiting on street i was really disapointed but finally i could live my case and enjoy venice. They should care about the times and somebody should be there at least during the day.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jack j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 16 June 2013

We booked this hotel on booking.com and informed the hotel that we would be arriving at exactly 1100pm on arrival date to check in and were happy to pay the extra $20 for checking in after 7pm.

We were at the location from 1045pm to 1115pm and no one showed up to check us in. We had another hotel call the contact number and no one answered the phone. We called booking.com using the wifi connection from a cafe and after 4 hrs on the phone until 330am in the morning and were refused a replacement hotel.

WE ENDED UP SLEEPING IN OUR RENTAL CAR IN THE PARKING GARAGE.

The next day we spent an hour on the phone making sure someone would be there in the afternoon to let us into the hotel. The maid that let us in told us that she had only been working there for a week and that she has never met the owner and that the owner does not speak any english so there is no way to talk to her on the phone. The maid called her and was told by the owner that she would not refund us for the 1st night and never apologized.

DO NOT BOOK THIS HOTEL. I would have paid double the price to stay anywhere else. What a joke. This hotel is a scam.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Venice hotels

Perth, Western Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 30 January 2013

I booked this place on line, the photos showed a nice room, location was near to where we wanted to be - The company "collected their rent" in advance - Upon arriving (in the rain & having dragged our luggage up and over the bridge over the canal) and then lugging our baggage up 3 floors, there was only a maid who had poor English - She told us we had been "relocated" to their "other location" She said we had been informed by e-mail (this was true I found out when I arrived home - the e-mai arrived after I had left home) - Other location turned out to be on the other side of Venice (Via ferry ) - initially difficult to find in a run down ex-apartment, each room of which (including the kitchen) had a small double bed crammed into it - No en-suite as paid for - also up 4 floors (no lift and 12 ft ceilings) - I complained (e-mail) with only a very curt reply and no refund for services not provided - In retrospect it would seem that they have about 1 or two rooms like the advertisement, the rest are rubbish

Breakfast - Hahaha ! after eventually finding the Breakfast restuarant in the maze of little alleys, brekky was 1 small glass of fruit juice, 1 cup of coffee and 1 croisant - then as the place took our card with its name on, we had a lot of trouble finding it again the next day

In conclusion - DONT GO TO THIS PLACE

Room Tip: Get the one they've got the pictures of,
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 January 2013

I reached to the hotel at night, the hotel request me to pay 15 euro for late check in. After I paid, the hotel said the room is in other building that take 15 mins from the check in hotel. I tried to get to the other building, I walk around 1 hr, it's not yet get there so I tried to the people who stay there he said that place I have to walk more around one hour. Finally, I didnt get through the hotel but the key room still with me. When I got back, the hotel still charge me for the hotel's key. I didnt get it why the hotel hide a lots of inf. to tourists, I suggest that you guy should not choose this hotel because of its price. I actually said it is the worst hotel.

Room Tip: Dont choose this hotel!! It's the worst!!
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Puipui20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 November 2012

The quantity of food did not match the quality, as most of it was so bad that we had to give it to the birds outside, and buy ourselves some decent breakfast. They were the cheapest products out of the supermarket, which we were heavily charged for. And 3 tea-bags to last 4 days between 2 people is not exactly a lot of quantity, don’t you think? They were provided on the 1st night, but never re-filled after.

In regards to the location, we specifically looked for a place near Piazzale Roma when made a reservation, however, only a few days before arrival we were told that the actual room will be on the other side of Venice (near Fondamenta Nuove), which was quite far from Piazzale Roma! They suggested it’s about 10 minute-walk, but be prepared to walk for at least half an hour, as it’s not that close!

I think that reviews of this “B&B Exclusive” speak for themselves.

Keep away from this place!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Irena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elisa s, Proprietario at Bed & Breakfast Exclusive, responded to this review, 23 November 2012
Good morning,
Thank you for your review,
but you said that: you have received an email and you have read that the room would be in the center because you have not said that there was not ok in that moment?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 October 2012

The so called ‘included’ continental breakfast was a huge disappointment, as we were initially told that we would receive coupons for an Italian continental breakfast at ‘Ai Lupi’, apparently a nearby café on Salita San Canciano. However upon arrival we were then told that breakfast will be provided daily in the room. In our room there was a small plastic basket with basic single serving long-life food: 2 brioches, 2 bisotti, 2 biscuits, small packs of jam and chocolate spread, 2 small cartons of concentrate juice & instant powder coffee. We were also provided 2 Tea-bags on the first night, but was never refilled after. We were only provide 2 disposable plastic cups, which obviously melted on each use, making hot drinks taste of plastic.

The quality & quantity of food provided was appalling, forcing us to purchase breakfast outside and disregarding the breakfast we had paid for in the package deal.

If like us, you’re a non-smoker, prepare to have the entire accommodation filled with secondary smoke if any other guests smoke in their room.

The wash facilities are basic, with only shower gel and shampoo sachets provided, but only enough for two guests out of the eight or so. The tap handle on the sink kept falling off and hot water is limited to one shower per every three hours (when the small boiler would refill again).

This accommodation had no actual view (just ugly buildings all around), no WiFi, no TV and no fridge. The towels were so old it made you think twice about drying yourself. The small bathroom had to be shared between 4 double rooms and not enough hot water for all guests to shower. This also means one toilet shared between everyone!

The actual accommodation was over a 30 minute walk away from the original location confirmed on reservation and, were given a map and 4 different keys.

This accommodation is seriously overpriced and the description detailed prior to booking, ‘all’ turned out to be a lie and ruined our holiday experience.

The only part we liked about this accommodation was being able to leave!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EviLFazZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elisa s, Proprietario at Bed & Breakfast Exclusive, responded to this review, 5 November 2012
Dear guest,
meanwhile thank you so much for your pictures, i think these are very beautiful because you can see very well the quantity of food we provided for the breakfast and i think no one can complain watching that there are 2 brioche, 2 containers of biscuits, chocolates, jams, rusks, coffee, té and juice, and in the web site it's written "italian breakfast" and i don't know what the a person want more with the price we ask for one room in center of Venice.
Every information is in the web site where you booked. Everything. No television, no wi-fi and no fridge, but you should read the informations written in one hotel before booking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bed & Breakfast Exclusive

Property: Bed & Breakfast Exclusive
Address: Calle de la Fonderia | San Polo 3080, 30125 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Polo
Amenities:
Hotel Style:
Ranked #406 of 468 B&Bs / Inns in Venice
Price Range (Based on Average Rates): £
Number of rooms: 4
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