There are a multitude of things in this hotel that were more than just unsatisfactory; they were a hazard to health and safety.
After travelling from a very basic, yet comfortable, 2 star hotel in Rome, we assumed that our hotel in Venice would be of a similar standard due to the same rating. However, upon arriving in the hotel the previous one seemed like a luxurious 5 star; to begin with, there is no reception (even though stated on their website that there is), you must go to the next hotel to collect your keys. After being given no information about breakfast, checking in and out times etc, we had to let ourselves into Hotel Airone, and were confronted with a flight of very steep stairs to carry our luggage up. When arriving at the top of the stairs, it seemed we travelled back in time to the 1970s (it had not been decorated since then anyway). Although we requested a room with a canal view 10 months prior, we were not given one. Our room was situated in the back corner of the hotel which included exposed and very dangerous wiring, damp and cracked ceiling, very unsecure windows with a broken latch, wobbly taps, cigarette burns in the bedding, very uncomfortable bed and pillows… the list goes on. The next morning breakfast was an ordeal within itself; confronted with one small bread bun, one croissant and a packet of melba toast each, washed down with either water, diluted squash or milk, (choosing milk because of not being able to drink the water), which we soon found out was warm (unfortunately too late). It had obviously been left to sit in the warm room for some time, which soon amounted to an illness (diarrhoea), which ruined the day and had a knock on effect for the day after. Various amenities and facilities stated on the website are not included, including: a safe, a hairdryer, a reception and a bar to name a few. When departing from the hotel I enquired about luggage storage and subsequently was taken to an open, unmanned and unguarded room with no CCTV. This posed the problem that it was open for anyone to stroll in…. not very safe.
Amidst all the negatives, the hotel was in a perfect location within Venice, situated opposite the train station and next to the bus stops. The hotel was very clean with very good (but loud) air conditioning!
All in all not only would I not recommend people to stay here, I would actually discourage it!
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- Also Known As:
- Airone Hotel Venice