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All reviewswashing machinemain islandguidecca islandcleaning feebeautiful apartmentwater bussuperior apartmentfull kitchenquiet islandamazing place to stayvaporetto stopsmall apartmentself cateringcanal viewthree nightscity taxcentral venice
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Reviewed 4 September 2017

We stayed here for 3 nights in August in an apartment on the 2nd (highest floor). We arrived by water taxi from the train station which was very crowded but manageable. The apartment is in a nice situation a short walk (3 to 5 minutes) from Redentore water taxi stop. On arrival please note that after 4pm there is no one on reception and you need a code which is emailed to you to access the apartments. Fortunately I had this to hand but on two separate occasions on the three nights we were there there were new arrivals who were having problems accessing the apartments and looking very stressed travelling with small children and luggage. So please remember the code if you are arriving out of hours.
The apartment is very spacious and immaculately clean. There was a nice kitchenette with washing machine, hob, dishwasher, microwave and Nespresso machine with some cleaning products and coffee, tea, jams etc provided which was nice. As there was 3 of us the sofa bed was made up into a bed and there was a showroom near the sofa area and a bathroom off the "bedroom" area. There are no doors separating the areas at all except to the bathroom and showerroom. This was not a particular problem for us except that the noise would travel through the apartment with no doors to buffer it, e.g. the pinging of the lift and people in the stairwell could be heard throughout the apartment.
There are a couple of supermarkets within 5 minutes walk of the apartment which come in handy for provisions. There are also nice restaurants within minutes of the apartment with nice views over the canal.
The major problem with this apartment is that there is no soundproofing. We had very noisy neighbours on the first night there and heard kids screaming until after midnight, could also hear talking from next door and balls being thrown. Even my teenage daughter who can sleep through most things was awake due to this noise. She said it sounded as if they were in the apartment with us. Now if you are lucky and have considerate neighbours this is a 5 star apartment, however, if you don't then it is very disappointing to be kept awake when you are wanting to be fully refreshed for a day exploring the wonderful city of Venice. The next two nights in fact were peaceful as we were informed by reception that our neighbours had moved out. However, I was so disappointed by the amount of noise disturbance from the first night.
Found the reception pretty unhelpful. He seemed to find it difficult to calculate the city tax for us (it was 12euros total so not a tricky calculation) and wanted to send me away for a second day when I wanted to pay it before our early departure. Also asked him for details for the ferry to the airport which he said he would print off for us and then never did. So didn't find the reception very useful or added anything to my stay.
This is a difficult place to review as one night was a one star experience and two nights were 5 star, however, if a friend or relative were to ask me if they should stay there I could not recommend it without putting in a large caveat that they may be disturbed by noise and who wants that on a short trip?

  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Holidaydiva28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017

he rooms are spacious and well maintained. Decoration isn't over the top (by Venice standards) and location is great if you want to get away from the madness of central Venice. Nearby restaurants are good and much better value than the centre.

Room Tip: Rooms don't have good views
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

We were travelling in a big group so had around all the rooms. Every room is nice except for the ground floor one as it has a big tree trunk inside the room. Rooms with canal view are really good and must have. Staff is very cooperative. I had issue with the airlines so they communicated on my behalf.

Room Tip: Canal view rooms
  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Sameer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Pictures don't do this apartment justice. Very nice! Loads of room. Clean. Finished to a high standard. Air con worked very well!

Over on the island of Guidecca, have to get the water bus to main island but only 2 stops. But does mean you can escape the crowds and noise. Has restaurants and local supermarket close by.

City tax and cleaning fee weren't unexpected but maybe 40euros for a cleaning fee is a bit high.

A very minor negative about this place is that you can hear people walking around in the apartment above you. The bed was also a little hard for my liking, but that's personal preference.

Pic below are the street the apartments are on.

Stayed: August 2017, travelled as a couple
Thank sj c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

Amazing place! exactly as in the photos... or even better. it is away from the crowds but just a 2 stop " Vaporetto" ( water bus) to piazza San Marco ( 10 minutes). there are a few restaurants nearby and they are also where the locals go so the prices are better.

nothing

Room Tip: we had the room on the second floor so the roof with its ancient wooden structure is a must.
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank tanyach2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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