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“Lovely rooms and service”

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Hotel Ca' dei Conti
Ranked #139 of 385 Hotels in Venice
Certificate of Excellence
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely rooms and service”
Reviewed 27 March 2014

First impressions weren't too good...we were shown to a room a little bigger than a matchbox and were initially taken aback. After going to the reception to query it, we were immediately offered an upgrade at their sister hotel a five minute walk away (this is a little more modern so if they offer it to you, take it!) The room was fantastic, with a jacuzzi bath, and massive bedroom. Breakfast was a little over average but the service with a smile more than made up for anything that was amiss. They insisted on carrying our bags whenever they saw us struggling, and were overall lovely and helpful. We even got a free visit to a glass factory! Would recommend to anyone wanting somewhere romantic to stay in venice. (Just remember to push for the room you think you paid for!)

Room Tip: Choose rooms in the sister hotel!
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank skiier2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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English first
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2014

We just returned from a 3 night break booked through British Airways. This charming hotel is only a 5 minute walk from San Zaccaria vaporetto stop and 2 minutes from Piazza San Marco. We had booked a Classic Double and weren't sure what to expect considering some of the reviews on here, but we were very happy with the room we were given. Room 502 is in a separate building just out the rear of the main building but it is lovely - more like an apartment. Decent sized bathroom with Jacuzzi bath, Kitchen area with minibar, small couch, bedroom with sliding doors for privacy and a good sized private terrace with table, chairs and umbrella. Very classic style and really nice.
Breakfast room was a little small but we never had trouble getting a table. Continental breakfast was really very nice - nice fresh croissants, cold meats, cheese cereals, yoghurts, fruit. We didn't bother with the cooked because the rest was so nice.
All the staff we had contact with were very friendly and happy to help.
Whilst in Venice you need to plan your time because there is so much to see, but make sure you leave some time to just wander about - you'll see so much more. We got 'lost' a couple of times but then just used the gps on my map app to get to where we wanted to go.
A ride on a gondola is a must, and personally I would go on the quitter canals off the Grand Canal.
We would definitely return to Venice and stay at Ca' dei Conti without any hesitation.

Room Tip: Room 502 is excellent with loads of space and a private terrace. Very quiet but still only a few met...
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  • Stayed March 2014, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank welshlad66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 March 2014

We booked a standard room through British Airways after a lot of research and because we were impressed by reviews and the look of the hotel -in particular the traditional look of the rooms. We emailed to ask for a nice room as it was my birthday-- which seemed to have been forgotten....
on arrival we were put in the annexe which felt a bit odd and disconnected- and room 611 was very very small and not what I expected décor wise- so we were moved to 612 which was a ridiculous room -on 2 levels ,very small with laminate floor and steep steps down to bed and no room to swing a cat or function .
after going off for the afternoon sightseeing we returned and asked for a better room as I was very disappointed and actually quite upset .Not making much progress with the receptionist but then the manager appeared and was very professional and pleasant We were then given room 614- lovely-large with a faded grandeur - views over the square -which I was told was the same price -there was no comparison with previous in size or quality- I don't understand.. Without changing rooms the holiday would have been spoilt for sure as a pleasant room is so important.

Bathroom was excellent apart from leaking shower door-minor issue
Breakfast was basic but fine.
Had a fabulous time in Venice - somewhat spoilt by the initial arrival/room issues. However I would thoroughly recommend the hotel

A really good location to get everywhere-an authentic Venetian hotel-lovely location in a beautiful square with a lot of history attached to a church.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank katrin55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcadeiconti, General Manager at Hotel Ca' dei Conti, responded to this review, 26 March 2014
Dear Guests, thanks for your kind review.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 March 2014

Our family of three spent a week in Venice at the Ca' dei Conti. The property is very conveniently located behind Piazzo San Marco, nearby Campo Filippo e Giacomo. We ended up in a suite (#205) off the breakfast room, with a king-size bed in the loft and a fold-out sleeper sofa on the main level. Despite that location, the room was quiet and comfortable. Breakfast was ample, with a good variety of croissants, breads, cheeses, yogurts, meats, fruit, and cereals. The staff was warm and friendly, and eager to help arrange tours and answer questions. The one key challenge was finding the hotel the first time -- the directions on the webpage left off a couple of turns. If you're sleep deprived when you arrive in Venice, you'll need to get a little lucky finding it!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarMoeReit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
318 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 March 2014 via mobile

Our room was huge and stunning decor. We were in the annex part of the hotel which has its plus and minus parts. It felt like a private apartment and out of the way, however if you need anything from the conciege after 11 you have to go round the corner to main hotel for this. Marco the manager was great and attentive, shame the rest of the staff wasnt as clued up. Maybe more communication? Really sweet he remembered my birthday though!
The staff were attentive for what we needed and wanted. Munro trip organised by hotel was a let down however we didnt let this ruin our trip. Overall I had a wonderful birthday stay here!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Shelley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shropshire, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2014

We stayed here for Natale 2013 and were delighted with our room - more of an apartment to be honest. It was clean and typically venetian - and warm despite being at canal level. Breakfast was tremendous - a fabulous buffet with really delicious charcuterie and pastries. Really no need to pay the supplement for bacon and eggs at all. Delicious coffee too. Reception staff were friendly and helpful too.
The location is excellent - one day we actually avoided all vaporettos and walked the whole city! Only five minutes from San Marco on foot and five minutes from the nearest vaporetto stop. A ten minute walk to Harry's bar. Would definitely stay here again next time we visit.

Room Tip: We had a room in the building opposite - literally 30 seconds over the little bridge that connects y...
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Sandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 February 2014

Just returned from a two night stay at Ca 'dei.Conti and we were very pleased with the whole experience. We stayed in room 106 and I was a little concerned after reading some reviews, that it was on the ground floor but it was very pretty and a very good size even with our queen sized bed and two singles for the children. The furnishings are lovely - typically venetian. To be able to open the windows right over the canal in the morning really made it very pleasant and added to its charm.

The only negative was the pillows were a little flat but we asked for two extra and they arrived promptly, in protective bags to protect them. Very nice.

Breakfast was standard continental fare and the dining room is quite small so we had to wait 20 minutes for a table on the first morning. On the plus though the chandelier in the dining room are spectacular.

I was concerned that the hotel might be quite a long way from St Marks square and we got a little lost the first time but actually it was only 2 minutes away - a right, left, two rights and a left. Easy.

The heating was excellent and very controllable.

The reception staff were very helpful and even kindly gave us complimentary internet access once.

So in summary, lovely hotel, very conveniently situated, good price and I would definitely recommend it.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PLODS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcadeiconti, General Manager at Hotel Ca' dei Conti, responded to this review, 24 February 2014
Thanks for your opinion.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ca' dei Conti

Property: Hotel Ca' dei Conti
Address: Castello 4429 | Fondamenta del Rimedio 4429, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#75 Luxury Hotel in Venice
#115 Family Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Ca' dei Conti 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Ca` Dei Conti Hotel Venice
Ca Dei Conti Venice

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