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Reviewed 10 October 2017 via mobile

Was disappointed with our room. It was very small and dad. Despite requesting a room with a view when we booked almost 12 months ago we had no view apart from a concrete wall.
This was a birthday celebration and although this was printed on our reservation the hotel staff did not acknowledge this, which was again a disappointment.
On a positive note it is a very good location.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank sh793
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 October 2017 via mobile

From the moment we arrived by water taxi we knew we were somewhere special. A beautiful hotel with friendly staff who make you feel relaxed and excited about staying in this special city.

The room was surprisingly huge considering space is a premium in Venice and had ample supplies and a convenient mini bar. As Venice is a bit of a ghost town after 8.30pm the bar down stairs is also great for snacks and drinks.

Breakfast each morning was lovely and Valentina made us and our daughter feel so very welcome. Plenty of eggs to boil, pastries, cheeses, meats, cereal, yoghurt, waffles etc.

Concierge services also great for recommending places to eat and the tour boat out to Murano island was an added bonus.

The hotel was also able to arrange door to door transfers for us to the airport which was excellent. Would stay here again for sure!

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Mel R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this reviewResponded 10 October 2017

Dear Madam , Dear Sir,

we wish to thank You for the kind review.
We are glad for the nice words about our house and our staff.

We hope you would like to return in the future, for us it will be a pleasure to see you again.

We would like to remind you that you can always book directly through our Official Website, this way you can always have the best offer using the promocode “DUODO16”.

We hope you had a good homecoming.

With Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

Location was good very close to San Marco, walking distance to all the main attractions in Venice, The room was nice having all the facilities needed. Size of the room was big compared to other hotels i stayed at in Europe

I felt that the hotel was a bit over rated, . Breakfast wasn't very impressive

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank mohamedsanad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 October 2017

Visited with family and friends for three nights. Again a perfect stay in this friendly hotel.
Large assortment of foods for a continental breakfast. Comfortable and spotlessly clean rooms. Helpful staff who assist in organising theatre/opera evenings. Water taxi is fabulous and takes you right up to the door, this was arranged for us by staff when we booked the hotel. Thank you to all staff for a very enjoyable stay. Would highly recommend and will visit again.

Room tip: Rooms on the south side are very quiet.
Date of stay: September 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank June D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this reviewResponded 5 October 2017

Dear Madam , Dear Sir,

we wish to thank You for the kind review.
We are glad for the nice words about our house and our staff.

We hope you would like to return in the future, for us it will be a pleasure to see you again.

We would like to remind you that you can always book directly through our Official Website, this way you can always have the best offer using the promocode “DUODO16”.

We hope you had a good homecoming.

With Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

stayed at this hotel the beginning of September, lovely old hotel, we arrived early so room wasn't ready, but they took our luggage and ushered us into the cosy lounge were we had lovely coffee and cakes, our room was soon ready and we were taken to the top floor, room was big enough for us, with a lovely bathroom, well furnished and very comfortable. went for a lovely walk, you really do need a guide of some description when first venturing out, which was supplied by the hotel. We wanted to go Murano one day the hotel even organise a private water taxi for free and jump the queue into the glass factory, all we had to pay for was the water bus back, so much cheaper than if we had booked it in the UK, we had a lovely day. Breakfast as the hotel is very good, quite a lot of choice continental or eggs and bacon, fruit, most things that you would want, very good value at ten Euros. The only things that were a slight inconvenience was that there was no hair dryer, iron or tea or coffee making facilities in the room, but on asking they were sent up to the room no problems. Staff were very accommodating and friendly, always ready to help, would highly recommend this hotel.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank veronica d
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this reviewResponded 3 October 2017

Dear Madam , Dear Sir,

we wish to thank You for the kind review.
We are glad for the nice words about our house and our staff.

We hope you would like to return in the future, for us it will be a pleasure to see you again.

We would like to remind you that you can always book directly through our Official Website, this way you can always have the best offer using the promocode “DUODO16”.

We hope you had a good homecoming.

With Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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