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“Centrally located not a 4 star,”
Review of All'Angelo Hotel

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All'Angelo Hotel
Ranked #227 of 385 Hotels in Venice
Florence, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Centrally located not a 4 star,”
Reviewed 8 May 2014

Great location but rooms and hotel decor very dated. Staff not very friendly. Rooms are clean and freshened timely each day. Showers not good. Your typical hand held device. Breakfast not desirable or provides variety from day to day. Don't bother wasting your money downstairs at Hell's Kitchen. Way over priced and no ambience.

Room Tip: Rooms on canal pleasant.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 9 May 2014
Dear Madam,
thank you for taking your precious time to leave a review about our Hotel All'Angelo. We are sorry, and mostly mazed, that you found our staff unfriendly: as you can see from all other comments, past guests enjoyed our staff who is always addressed as friendly and helpful. On the other hand we are very pleased your room was clean and found in our hotel a very central location.
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837 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 May 2014

i liked this hotel however the rooms were rather dated. there are no english channels even though the room had like 800 channels. the rooms were clean and big. the only downside was we were over 1 of the busy side streets so at 5am you could hear people opening the shutters for the shops and people singing in the street. and the bells in the church practically every hour. if you are a light sleeper id ask for a room over the canal rather than the street. the clearers are up early and are rather loud in the hall. great location walkable distatance to EVERYTHING right round the corner from st Marcs square. the bar attached to the hotel is lovely but the best part is the Rosso restaurant at the back of the hotel the food is OUTSTANDING and very well priced.

Room Tip: get one over the canal otherwise they are very nois.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aberdeen1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 15 May 2014
Dear Sir or Madam,
thank you so much for your nice review on Tripadvisor! We are pleased that you enjoyed our Hotel All'Angelo.
We would like to take this opportunity to inform all of our potential guests that many foreign channes can be found after channel 900, including those English spoken ones.
The cleanliness of the rooms and the hotel is our priority and we work wisely on that to give our valued guests no doubt about the hygiene. And our position, of course: we are one stone's throw from San Marco Square!
Thanking you for your custom, ee hope to welcome you again!
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London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 April 2014

Travelling as a family of three, we had a Suite on the mezzanine floor which was perfect for us: Two large rooms at right angles connected by a short staircase which meant each room had a different and lovely view over the canal. Both rooms had polished wooden floors, beamed ceilings & period Venetian furniture. The large marble bathroom had both bath & shower & there was a separate additional toilet with washbasin. Everything was kept scrupulously clean which is maybe why we had no problem at all with mosquitos, together with the fact that we never had the lights on with the windows open!
Breakfast was more than adequate & was very well managed so that there were always freshly laid tables available and there was never a dispiriting build-up of dirty plates & cups.
The hotel's situation, very close to Piazza San Marco, yet tucked away down a side street away from the crush of visitors, makes it ideal for a first-time visitor who wants to be close to the main tourist sites: Piazza San Marco, the Doge's Palace, the Basilica & the Campanile.
We arrived with the Alilaguna airport shuttle & the walk with suitcases from the quayside to the hotel was short & involved no steps, whereas some of the hotels are approached over stepped bridges, which can be awkward with luggage.
The hotel has little public space but has its own landing stage for water taxis. The Hell's Kitchen wine bar has a happy hour with free cichetti, but could get raucous later on as my husband found when he wanted a quiet drink on return from a meal out.
The reception staff were generally helpful & all had excellent English. Wi-fi only available in the lobby.
All in all, the hotel certainly met our needs with regard to our accommodation & breakfast, but not sure if overall it merits a 4*.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mammasita_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 30 April 2014
Dear Sir or Madam,
thank you so much for leaving such a nice review about our Hotel All'Angelo. We are so pleased that you and your family enjoyed our suite overlooking the little canal, its two bedrooms, its cleanliness and its new marble bathrooms. Also, we are pleased our buffet-style breakfast was up to your expectations along with the service provided by our nice "girls". We hope to welcome you again, in the future, to our Hotel All'Angelo!
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New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 April 2014

Clean hotel with friendly staff in the middle of everything ! A very nicely maintained hotel. We spent 4 days 3 nights in Venice and the location of the hotel made it easy to reach all the sights in a matter of 5 - 10 minutes. Wifi in the lobby area only was the only negitive but it had a lot of room to work over-looking one of the many canals in Venice. Breakfast was more than adequate - I would stay here again.

Room Tip: You can ask for a water view but please note it is not the Grand Canal but one of the smaller canals...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 17 April 2014
Dear John,
thank you that you took yout time to leave such a nice review about our Hotel All'Angelo. After reading it we consider ourselves happy that you enjoyed your stay with us. And that you appreciated our very central location: we always say it and we love to repeat ourselves... we are a stone's throw from San Marco's Square. We are glad you may stay with us again and we sincerely hope to welcome you soon. Thanks again!
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London, United Kingdom
1 review
Reviewed 11 April 2014

We stayed for 3 nights
Positive: Curious reception staff, central location, clean rooms, very good breakfast

Negative:
As it is so close to St Mark's square, the bells ring throughout the night. With the windows open, sleeping is a problem.
Very noisy bar/ restaurant downstairs and, as the street is very narrow, the noise echoes up.

In the hotel: although the rooms are clean, the bathroom accessories are very basic. There is soap and shampoo (both of the cheapest quality). When the tissues finished, they were not replaced.
The bed is so hard, by the morning you'll feel that your ribs belong to someone else, and the pillows are completely flat.
With an open window I received at least 30 mosquito bites, and so did my husband. Receptionist told us that the cleaner will use a spray, but it was too late as we were leaving that afternoon. Wish we were warned beforehand.

I gave this hotel 2 star rating because it is most definitely NOT a 4 stars as it claims to be.
In reality, it it a 3 stars hotel

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 17 April 2014
Dear Madam,
thank you so very much that you took your precious time to leave a review about our Hotel All'Angelo. We are very pleased that you enjoyed our staff, our central location, the cleanliness of our bedrooms and our buffet-style breakfast over the three nights you stayed with us.
With reference to the rest... we are sorry but the church bells NEVER rings at night-time, with the only exception of Christmas Eve and Easter Saturday. On the other side yes, you are right, we are so close to St. Mark's Square: this is why our guests prefer us; and we consider us privileged for being able to accommodate our valued clients in such an amazing location.
The Hotel All'Angelo only has a breakfast restaurant and our HK wine bar closes at 11 p.m. Venice is, normally, considered a very quiet town.
About our amenities we trust its quality is quite good since the Company that provides them serves mainly 4 and 5 star hotels. We are sorry about the tissues, however just a quick call to the reception (by touching 9) would have sorted the problem out immediately: we are here to help, first of all.
Usually we receive no complains about the bed, nor the pillow which are non-allergenic: matresses and pillows are an exquisitely personal matter, perhaps.
Venice lies in the middle of a lagoon: mosquitos are expected frequently and they attract the sweetness of one's blood: not all of the people, though. We provide sprays and electric devices with anti-mosquito product are available at the front desk at all times.
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Travellers are raving about these Venice hotels

London, United Kingdom
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 9 April 2014

Full of character, we booked a room but were luckily given a suite. The whole place was very comfortable & clean, but a little "tired" . Staff were very friendly & helpful. There was a free tapas-type buffet between 18.00 - 19.00 - excellent!

Breakfast was a bit of everything - all nationalities catered for.
Would certainly recommend to others.

Room Tip: Ask for a room overlooking the canal.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindarann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Office Manager at All'Angelo Hotel, responded to this review, 10 April 2014
Dear Linda,
thank you for taking your time to leave a review on Tripadvisor! So glad that you have enjoyed your upgrade into a suite... as well as cleanliness, the friendlyness of our staff. Thank you for recommending us and we hope to meet you again in the future, always at the Hotel All'Angelo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2014

We booked this trip through a travel agency who recommended this hotel for the reasons in the title above. We booked a standard room and was provided one on the top floor overlooking roof tops. The room itself reminded us of a lower quality room in cheap hotel. We were immediately disappointed. HOWEVER, we spoke with the staff at the desk and they accommodated an upgrade at what we felt was an extremely reasonable price and ended up with a fantastic room with a view of the canal. It was INCREDIBLE! The beds were comfortable and the bath room exceptional. The breakfast was the best we had in several hotels during a 10 day stay.

I can not say enough about the staff and their friendly assistance. Our flights home were canceled due to the Lufthansa airline strike and the staff was more than willing to accommodate our stay and worked to find phone numbers to help us contact the airlines and travel agents to re-book our flights which worked quite well.

Finally, this hotel 's location was truly just a block from the square and the Basilica. All in all, we will stay again.

Room Tip: Call ahead so that you know the quality of the room you are reserving.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Angelo, Front Desk Manager at All'Angelo Hotel, responded to this review, 10 April 2014
Dear Mark,
thank you for taking your time to leave a nice and detailed review about the Hotel All'Angelo! We are glad that our front office staff was able to help you offering you the room you liked. Also, thank you for mentioning our buffet-style breakfast and our umbeatable position: we are one stone's throw from San Marco's Square. Finally, it was a pleasure, for us, to help you with your flight and your accommodation: and we hope to serve you again, in the future! Thanks again for all the nice things you said about us and about our staff.
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Additional Information about All'Angelo Hotel

Property: All'Angelo Hotel
Address: Sestiere San Marco 403, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#96 Luxury Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — All'Angelo Hotel 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
All Angelo Hotel Venice
Angelo
Albergo All Angelo

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