Cannot fault the location, but while we thought we were in a quiet square the noise from the hotel on the opposite side of the canal was a nuisance every night. The reception is in the sister hotel around the corner, breakfast is served there and was very good. Staff were friendly apart from some receptionists who were not very helpful especially when we asked for assistance with our return water taxi transfer confirmation which was faxed to the hotel the day before we departed although they denied it. Our friends who left the day before had a similar experience, so this may not be a one off considering most people arrive at the hotels in the same way every day therefore you wonder why they don't assist more. The water taxi company insist they sent a fax, and suggested the hotel do not pass it on as they want you to order a taxi through them instead, which may not be far from the truth as the receptionist the previous night told out friends its better to book with the hotel, luckily for them and us we made our taxi transfer but not with any help from the hotel. Not intending to go back here as Venice is not short of hotels
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- Also Known As:
- Anastasia Hotel Venice