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“Not like a international business hotel”

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Hotel Lugano Torretta
Ranked #253 of 386 Hotels in Venice
Bengaluru, India
Level 4 Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not like a international business hotel”
Reviewed 3 July 2014 via mobile

This hotel is not a business type, like the chains but a normal one. Meager breakfast and very meager dinner menu.

It is very easy by bus to go from here to Venice island and come back. Take bus number 6 from the front of the hotel. Suggest to have dinner at some restaurants in Venice than the hotel.

Rooms are comfortable and have free wifi. Can be used by tourists who wants to visit Venice and also business men to marghero port.

Stayed July 2014, travelled on business
Helpful?
1 Thank Companytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Quito, Ecuador
Level 5 Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 June 2014

Venice was our first stop in Europe, we were located in Lugano hotel, witch is really near buy not in Venice.

We took a bus and we were in like 15 minutes in Santa Lucía, not Venice yet

It wasn't bad but neither excellent, just average

The room is small not very small, but not big, the shower really inconfortable, all the water finished out.

The breakfast really poor and the service awful

When I return ti Venice I'm not going to stay at the Lugano

Again I'm not saying it's a Bad hotel it's just I don't liked very much,

  • Stayed June 2014
    • Value
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Helpful?
2 Thank Carlexis56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 6 Contributor
146 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 June 2014

This hotel is five minutes walk from the train station and 15 minutes bus ride to Venice. The room was very clean, large with a comfortable bed and a wonderful walk in shower. Although the room had a small balcony the view was of other buildings and a garden that seemed to be under construction. Air con worked well and reception staff were friendly and helpful. The breakfast was good with plenty of choice and all very fresh. Bar prices good.

Room Tip: Ask for a room in the new bit as they are all the same and very modern and clean.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kildare, Ireland
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2014

Wonderful hotel located just 10 minutes by bus (no. 6) to the city of Venice.
Clean and modern with parking if necessary (€10 per day).
We didn't eat there for dinner but breakfast was adequate.
Would recommend for convenience and value.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Liam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas, São Paulo, Brazil
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 May 2014

I was at the Lugano Torretta for 2 days, now in 6 and 7 of May / 2014, traveling with my wife to Venice. The hotel has a lot of potential. The hotel operates in two different buildings which were unified to work as a single hotel. One of these buildings is older, and the other is newer. I stayed at the newer building. The room was recently restored and all the furniture was new, and the bathroom was restored, looking as really a 4 stars hotel. The location is very good for people going to Venice. The train station is very close and there is also a bus which goes directly to the main bus station in Venice. Nevertheless, despite its potential, it remains with some attitudes which are incompatible with a 4 stars hotel. We arrived by 15:00 in the afternoon, and the cleaning staff was doing their job. The whole floor was a mess, and all the rooms where open at the same time for cleaning. It was possible to see other guests luggage in their rooms with the open doors, and the feeling of unsafeness got me worried. It was a little bit hot (28 degrees Celsius), and we were tired from a long flight. The air conditioning was not working, and I accessed the front desk to ask for help. They told me that in this period of the year they turn off air conditioning, to save energy. I argued with the officer that nevertheless it was hot, and we were not feeling comfortable. He told me that "for absolutely no reason they will turn on the air conditioning in this time of the year". If I wanted to cool down the room I should open the window. I warned him that I will notice that in TripAdvisor, and he laughed and told me I should do as I want. So there it is. Summing up everything, though, the hotel is an interesting option, and it clearly has the potential to be a 4 stars. They should invest in better training their staff and listening a little bit more the guests complaints ... and they might reach there.

Room Tip: Ask for a room at the newer part of the building, which was restored and is quite comfortable.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Ricardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2014 via mobile

Not a bad choice when travelling by train to venice. The lady tending bar was very nice. Its as comfortable as can be. There are a couple of decent places to eat by the Mestre station. Only 10 min by train to Venice. Only downer was AC not working allegedly cause against the law in Italy before jun 1. Funny how that law does not seem enforced in Florence! Any way was a good choice for our small family group. The outside patio was nice for evening cocktails. Grazie!

Stayed May 2014, travelled with family
Helpful?
1 Thank drkcnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
198 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 17 May 2014

It s convenient being near Mestre station, but the surroundings are awful. It is a cheaper option than staying on the island and it has a decent bar and restaurant but the service was slow and menus only in Italian and French, but now having seen Mestre for myself I wouldn't recommend staying in this area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CathieO3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Lugano Torretta

Property: Hotel Lugano Torretta
Address: Via Giorgio Rizzardi 11, 30175 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#24 Best Value Hotel in Venice
#102 Luxury Hotel in Venice
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Lugano Torretta 4*
Number of rooms: 62
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Also Known As:
Lugano Torretta Venice
Lugano Torretta Hotel Venice

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