Our ground level corner room #15 was a pleasure to return to each day for a restful night despite the 50+ British teenagers (some acting about 10) only because the staff worked very hard to mange their noise at night and because the room door was pretty soundproof. The bed was pretty hard for my taste, and the shower was tiny - very typical in Europe.
Waking to the aroma of fresh baked croissants each morning was wonderful as was the hard boiled eggs, yogurt, thin sliced white cheese and mystery meat, rolls, and cereal. The grapefruit juice from the machine was ok, the orange juice was barely passable. The coffee machine drinks were also passable, and wonderful cafe lattes and espressos were available for reasonable purchase price at the tiny bar in the room. The breakfast room was spacious and very well served and the buffet breakfast was better and much more substantial than typically found in even higher star hotels.
The 24 hour staff and room care were top notch.
The various short flights of stairs and landings were comfortable and quiet.
Some minor things that could be better:
Although there was a single pull down screen on one window, it would barely stay down, and the bath window didn't even have one. Naturally, when the staff opened the windows each morning after we left for the day the mosquitoes wandered in. For the life of me, I cannot imagine why EVERY window in Venice that opened is not required to have a screen given the 100% mosquito experience (even in late March) - and this is the ONLY hotel I have stayed in (even 3 star!) that had even a single window screen, and bath fans (also virtually non-existent) to draw the moisture out would help immensely with minimizing mold stained (our shower was MUCH better than average) caulk and minimize the need to open the windows to let nature in because of the lack of window screens.
The alley could easily be kept clean of the consistent small amount of debris by a few minute effort each morning.
Despite the free multiple high speed wifi access points throughout, we could only find one at the breakfast bar that was strong enough to work well with our FREE wifi phones The room wifi was weak unless you stood on a chair. As a computer guy, I concluded that the range could be significantly increased by using better APs. Unfortunately, we got word the 1st night there that a friend had suddenly just died, and my credit card vanished between the water bus ticket window and the waiting area the next day, so having the wifi not work well that night or the next day until we convinced the desk to reset the router and we found the optimum signal locations was a real challenge.
Stacking up the many bags of laundry each morning on the handrail side of the ground floor stairs made it difficult to use the rail (why not stack on other side?)
All in all, this fine hotel is far better than much higher stared hotels, and is in a perfect location near the train station to avoid the 7 euro (each way!) or many bridge adventure with luggage.
We highly recommend this place, especially if you can snag it for the very good 50 euro price we did (must book months ahead).
Hint: the Santa Lucia hotel next door has a huge sign (from the alley, look above it to see the small Villa Rosa sign) and has a big tile sign on the sidewalk at the entrance to the alley at the main walking street 200 meters or less from the train station.
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- Also Known As:
- Rosa Hotel Venice