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“Best staff ever”

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Hotel Antiche Figure
Ranked #10 of 384 Hotels in Venice
Certificate of Excellence
Reviewed 9 January 2014

This was the last hotel we stayed at on a 16 day trip mainly through Spain, but with a quick visit to Venice. The staff blew away our experience at any other hotel on the entire trip. They were extremely helpful. Our luggage got lost on our flight from Barcelona to Venice and the hotel staff were very helpful in calling the airline multiple times a day to help track it down. Upon arrival to the hotel they gave us a rundown of how to navigate Venice and provided excellent restaurant recommendations. We were there for Christmas and Christmas eve so very few restaurants were open and therefore the staff made sure to get us reservations at the best places so we didn't miss out. Rooms were perfectly adequate and ours even had a view of the grand canal. Breakfast was also very good. Finally, the location is supreme. It is much easier to be close to the bus stop for your arrival and departure so you don't have to lug your bags through the streets of Venice. It is very easy to walk and sight see through Venice from this location, and much quieter than being down by St. Marks square.
I highly recommend going to the Ristorante Ribot (just a little ways around the corner from the hotel) while in Venice, it was the highlight food experience of our entire trip (best squid I have ever eaten)!

  • Stayed: December 2013, travelled with family
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1  Thank Jazzmin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,220 - 1,226 of 3,740 reviews

Reviewed 9 January 2014 via mobile

Good location especially if you're coming in and out via train. Staff are really helpful and proactive to get the most out of your venice stay.

Lovely interiors and all- I cannot fault it.

Overall it's absolutely fantastic and I would recommend.

Stayed: January 2014, travelled with family
Thank benbenben1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

I have never enjoyed the same quality of service at any other hotel. The people who work at the front desk always seem pleased when you ask them for help and will go out of their way to give you what you need--directions, advice, restaurant tips, an umbrella, you name it. When you sit down to breakfast, someone immediately asks if you would like an Italian cappuccino, and it's a good one! I also liked the convenience to the ferry and train, the heated towel rack in the bathrooms, and the breakfast. We would gladly stay here again.

  • Stayed: December 2013, travelled with family
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Thank cmfriesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

Since we always take an apt in Venice it was a rare occasion that I booked this property for 1 night before checking into out Apt. You would have thought I had booked this property for a month's stay the way in which they handled us! Everything they did/do is 1st class. The service is warm and very caring and the accommodations are unusually fine considering the location and the pricing. If you arrive jet-lagged and desperate for sleep and your room isn't ready...they will find you one in their sister property! I choose this hotel because of its outstanding ratings and reviews, but now I can say that it even outdoes those ratings! Superb in every way. it you want it... book way in advance; the word is out!

  • Stayed: June 2013, travelled as a couple
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1  Thank Brenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014 via mobile

We spent pretty lot of time with my fb searching for the suitable hotel for us in Venice. It was going to be our first vacation together, so we wanted very special and romantic place for us, as a perfect option that having view to Grand Canal. So "Antiche Figure" turned out the best choice. Our trip lasted for 7 days out of which just 2 were in Venice, which we really pitied having enjoyed our stay in this hotel. From the very first step inside the hotel lobby and till the last moment staying there was a pleasure! First of all, extremely kind and helpful staff - from the reception to the cafe, everyone was so smiling, welcoming and supportive that we couldn't stop smiling. And I saw that same great treatment was to all the guests - both Italians and others (while we stayed there, we saw tourists from China, Spain, Italy, and we - me from Russia and my bf from Turkey). We were not only given the city map as they usually do in the hotels, the reception manager also explained us in all the details how to walk to main places of interest, which public transport routes and for which price we can take, gave really helpful advice on how to spend our new year night and etc etc. Every our question was answered very attentively and thoroughly. Then the food, breakfast was really great: cappuccino with nice caramel design (they "painted" a flower by caramel sauce), tasty pastry, toasts, all variety of morning snacks including yogurths, cheese, etc. Also the view from our room was splendid: directly to Grand Canal!!! In the room we got all we needed: bath robe, sleepers, all the bath stuff, even candies on the pillows as compliment! The rooms were cleaned well and on time. Rooms are also very new and greatly decorated. Maybe not so so big, but you really don't need huge space in Venice when you spend most of your stay time out. And one more great thing: the hotel located just opposite to the train station (other bank of the Canal) and 5 min walking from the public car parking where we left our rental car during our stay. Of course, to walk to San Marco you'll have to walk for about 40min, but better walk enjoying wonderful views than carrying your baggage as will happen if your hotel is closer to San Marco (unless you take a water taxi of course!). We pitied so much those carrying heavy luggage through all the numerous Venice bridges. As a conclusion, we both loved our stay in Antiche Figure hotel and would like to say big thanks to all the hotel staff!!! We hope to come back there pretty soon!! Highly recommend this hotel to everyone!

Stayed: January 2014, travelled as a couple
1  Thank AnastasiaZorina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

I can only repeat what other reviewers have said. Location: every conceivable mode of transportation is at your doorstep; the Scalzi bridge is steps away, giving easy access to the shops, restaurants, and bacari of Cannaregio. The staff are simply wonderful; they take the time and effort to learn exactly what you are looking for and their recommendations are spot on. Great coffee and they make a mean Negroni at the little bar in the lobby.

  • Stayed: December 2013, travelled as a couple
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Thank NinthCircle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Excellent in every way; a) location, right across the train station and close to restaurants, b) room overlooking the canal, c) comfort, d) plentiful breakfast and above all the very friendly staff. Can't do better than this if one is looking for the best value for money in Venice which has its share of expensive overpriced hotels. We stayed here four nights in December and it was a great experience.

  • Stayed: December 2013, travelled as a couple
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2  Thank atmktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Antiche Figure

Address: Santa Croce, 687 | Fondamenta S. Simeon Piccolo, 30135 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Venice
#7 Romantic Hotel in Venice
#8 Business Hotel in Venice
Price Range: £99 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Antiche Figure 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Hotel Antiche Figure is inside a beautiful XV century building overlooking the Grand Canal, very close to the main entrances of the city, Piazzale Roma (Bus Station, parkings and transfers to / from Marco Polo and Treviso airports), Central Trains Station (S. Lucia), Venice Shore. It's the ideal starting point to experience the atmosphere between 'calli' and 'campielli'. ... more   less 
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Also Known As:
Antiche Figure Hotel
Antiche Figure Venice

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