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“Minimal but sufficient”
3 of 5 bubbles Review of Hotel Atlantide

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Hotel Atlantide
Ranked #337 of 386 Hotels in Venice
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Minimal but sufficient”
3 of 5 bubbles Reviewed 28 June 2014

This hotel is in a good location close to the train station. There is no-one on reception at this hotel, only at their sister hotel round the corner so you had to go there with any problems, queries etc. The room and bathroom were both clean- nothing fancy but had everything you needed. Wifi was at an extra cost and only available in the reception of their sister hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rwlongwayhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
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    105
    45
    44
See reviews for
40
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7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Any
English first
Paris, France
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

My husband and I visited Venice last summer 2013 and was looking for a hotel near all the transportation and found Hotel Atlantide. It's a 2 star hotel, basic room as you would have expected-- TV, bed, shower/ toilette. There was AC but during our stay for three days it just stops in the middle of the night so it can get really hot especially if you can't open the windows because of the mosquitoes. The following morning we asked the reception to help us with the issue but didn't had any changes the next couple of nights.
There were also a few mosquitoes inside (maybe the window was left open before). Anyway, you are not going to stay in your hotel the whole time you're in Venice right?

My husband and I just decided to look on the brighter side of things. The room was on the fourth floor (no elevators) it was okay since we are from Paris and most of the time we go up and down the stairs in the metro, no big deal. But I pity my husband who was carrying our luggages.

The reception is not open at night, so you will be directed to a sister company hotel nearby to get your keys.

Anyway, you get what you paid for and nothing will happen if you keep on complaining about everything. Don't let it ruin your vacation. Go out and explore Venice!

Another TIP: prepare for the hidden charges in the restaurants in Venice! Even if they say all prices are inclusive it is not always the case. True story. But still, I love Venice and would definitely be back!

Room Tip: Get the room as close to the ground floor if you don't like walking up the stairs.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinayInParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantide375, Direttore at Hotel Atlantide, responded to this review, 24 June 2014
Dear Guest,
We read carefully your review, and would like to specify some points you underlined into this.
As you report, your room was on the fourth floor: you should know that our hotel has no elevator, because nowhere is written that we provide this service, nor in our website nor in the booking sites; then, as our reception staff advises to all the guests, the air conditioning keeps running only with the windows closed. In the fourth floor's rooms is installed a different air con system: as surely was said, if the windows are open with the air con on, the system crashes and so it's not possible to restart it if not with the help of the receptonist; we suppose that at least during your three nights stay you were informed about it, especially because the problem was reported directly to the reception.
At the end, we think that, apart from the misunderstanding with the air con, you should have enjoyed your stay at the hotel, also because you write that you got what you paid for: so, we can't understand the reasons of your so low vote, as you knew that you booked a simple and basic hotel, that honestly has done its duty.
Regards

Hotel Atlantide
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Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 June 2014

This was terrible the hotel doesn't have a reception so you have to check in through another hotel, the 1st room had moldy walls, the sheets are rips in them the TV didn't work and the room was full of bugs, we asked for another room which still had dirty walls the TV worked but the shower didn't work that we'll it only trickled out water they refused to change our rooms again. Then the house keeping barged into our room multiple times while we were sleeping which was 8am. Don't waste your money.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Arrived late at night on 29th May. Quick couple of nights stay. I have to admit, at first after reading the reviews I thought about rebooking but then decided to give it a go. Glad I did. The room was clean and the bathrooms up to date and clean. My only issue was the mosquitoes in the room, of which there was evidence that past guests had something similar with a few squashed bugs on the walls, but even that wasnt an issue after taking care of the problem.

The reception at the hotel was closed but the alternate hotel reception took care of us and we had a great time in the city. The staff were helpful and the location perfect. Close to the water taxis, vaperretto, bus station and train station.

It is ideal for a quick visit to venice. The only reccommendation I would have would be to actually upgrade the rooms a little but even then it is workable.

Good location, clean, not smelly, bit of an upgrade needed but still good.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 May 2014 via mobile

This hotel is the worst hotel I have stayed. 
Because our hotel to stay was changed to too far from main station, too inconvenient place, too dirty hotel, never saying this.
Note that if you like to stay in inconvenient and dirty hotel like this, I recomend this hotel.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Yuki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantide375, Direttore at Hotel Atlantide, responded to this review, 6 May 2014
We are really disappointed after reading this review.
That's not at all the description of our hotel: we are one of the closest from the main stations, both railways station both bus terminal, and the situation of Hotel Atlantide is ideal to start the visit of the city (many reviewers told so too). Moreover, one of our main strenght is the cleanness: although we are a simple and economy two star place, we take a lot of care for the cleanness of the rooms and the common spaces.
We honestly feel to reject totally what is written into your review, because it doesn't minimally correspond to the real aspect of the hotel.

Hotel Atlantide
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Taking into consideration what I paid and location and age of this 2* hotel this was a great place to stay. Close to the main rail station and public boat transport area. The building is old but very clean and for the price I will stay there again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
2 Thank JohnFranco714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atlantide

Property: Hotel Atlantide
Address: Cannaregio375 / A | Cannaregio, 30121 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Hotel Style:
Ranked #337 of 386 Hotels in Venice
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Atlantide 2*
Number of rooms: 13
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