Well after reading trip adviser reviews I wasn't expecting much, I was pleasantly surprised.
It is basic but it was very clean and tidy, the beds were made everyday. My only criticism is that the breakfast was limited if you don't eat bread, could have done with a bowl of fruit. There is no lift, so we had to carry our luggage to the top floor, so if you can't manage stairs bear that in mind and get a ground floor room.
I think if you want fancy service and a fancy hotel then spend more money and book a more expensive hotel. If you want a base camp near to the train station and the vaperetto then this is a good hotel.More