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“Deserves it's 1st place in ranking, of course”
Review of Hotel Moresco

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Hotel Moresco
Ranked #2 of 385 Hotels in Venice
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 July 2014

Excellent, our congratulations! Among 5 hotels we had stayed in Venice during last 7 or 8 years Moresco wins definetely.

It is quite difficult to write anything new about this perfect establishment, because a lot of excellent words have been said already in previous reviews (Thank you everyone, by the way). May be the most impressive is an approach of management and every staff member to the guests, very personal one. You feel like they put all their attention and thoughts to you only. Any question is being answered, any enquiry fulfilled.

We stayed 2 nights in room 104: quiet, spacious enough for three of us (comparing with regular Venice hotels), perfectly clean with a great quality of sleep.
Very convenient location, just half an hour walking distance from St. Marco, and if you use different routes from and to the hotel you will see the most of the town.
Great small garden with tables and sofas offers an excellent relaxation after a long day of exploring.

Happy hour, when hotel serves cold cuts, is an advantage for people who prefer to have their evening meal early. Matched with lovely (and affordable) wine it was a great alternative to a dinner.

Canal by the hotel's door allows you to use water-taxi to conveniently reach either airport (Euro 110) or criuse port (90).
Breakfast is simply excellent and being served in a very cosy room or outside.

Thank you, Moresco, we will come again.

  • Stayed: June 2014, travelled with family
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2  Thank Irina94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 10 August 2014

Dear Irina,

thanks for your detailed review.

Definitely your assessment, of a person who has been so many times in Venice,
makes us especially proud.

I hope that soon we will have an occasion to greet you again in Hotel Moresco.

Kind regards
Bogdan Tanaskovic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,147 - 1,153 of 1,976 reviews

Reviewed 1 July 2014

We spent five nights at Hotel Moresco and all the reviews are right, this place is fantastic! The staff are friendly, the rooms are gorgeous, the breakfast was generous and the views of the canal are priceless! It is also very close to the train station (walking distance) and most other sites. I would absolutely stay at this hotel again and again. The only thing I did not like was the scented toilet paper and bathroom products. The smell was very strong and we had to go buy other products.

  • Stayed: May 2014, travelled as a couple
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2  Thank JFiddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 10 August 2014

Dear Janet,

thanks for your review and for the time you dedicated to write it.

We regret that you did not find to his liking our bathroom products,
if only you had informed our staff of your discomfort, surely we could find the alternative.

Your opinion helps us to improve our service for our future guests.

When you decide to return please do not hesitate to contact us.

Sincerely
Bogdan Tanaskovic
Hotel Moresco

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Reviewed 30 June 2014

Great holiday, made even better by a hotel and staff that I could not fault.

Took the water bus from the airport (only way to arrive) and with directions given by the hotel found no problem (about 15 min's walk).

Thanks and hope to be back next year.

Room Tip: Superior with canal view room was to diie for
See more room tips
  • Stayed: June 2014, travelled as a couple
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1  Thank PAULRMiltonKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 10 August 2014

Dear Paul,

thanks for your review and we hope to see you again next year.

Kind regards
Bogdan Tanaskovic
Hotel Moresco

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Reviewed 30 June 2014

I booked this hotel as they were rated very high on TA and can honestly say that our stay was absolutely perfect. The Hotel itself has a great location and very nice views from the rooms. However what makes this hotel stand out is the staff. They really are great and I am sure management would want to keep these people as they will make this hotel flourish in years to come. Marco(? manager) could not have been more helpful and genuinely nicer than any hotel manager I have met before. He is just perfectly cut out for this job and seems to really enjoy his work. We were served by a great server called Lorenzo. What a great personality making us laugh everyday and serving our meals to perfection! You will not be disappointed by this Hotel and it will enhance your visit to this this beautiful city!!

Thanks to Hotel Moresco and your brilliant staff for a memorable stay!!

Duane.

  • Stayed: June 2014, travelled as a couple
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Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 10 August 2014

Dear Duane,

I want to thank you for taking the time to write your review on our hotel.

In the name of Mirco, Lorenzo and all the other people who work in hotel Moresco a big GRAZIE.

We are really happy that we were able to satisfy your 'expectations.

I hope to see you soon at the Hotel Moresco.

Sincerely
Bogdan Tanaskovic
Hotel Moresco

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Reviewed 26 June 2014

From the moment we arrived and were greeted with a long glass of chilled prosecco whilst our bags were taken upstairs for us we knew we would enjoy this hotel. Chosen as it was number 1 for Venice on TA it certainly lived upto it's rating. Absolutely sumptuous rooms with colour changing, multi head shower and very elegant décor to the bedroom. Complete with high end toiletries, a Nespresso coffee machine, slippers and dressing gowns. A decent selection for breakfast and excellent service by the reception staff. 20 minutes to walk to Rialto bridge and a little further to St Mark's Square, but only 10 minutes from the railway station (which is quite a bonus when your lugging bags up and down the bridges!). I'd highly recommend this hotel.

Room Tip: It's worth paying a bit more for a canal view
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
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3  Thank DebbieRayner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 10 August 2014

Dear Debbie,

thanks for your nice words and had recommended our hotel to
other users of TA.
We hope that we will have taken an occasion to greet you again in our hotel.


Kind regards
Bogdan Tanaskovic
Hotel Moresco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

This review contains a review as it was originally posted and additonal comments added afterwards which you should read as well.

Original review: "All hotels in Venice are expensive and Hotel Moresco is no exception. The welcome was warm and professional with a free welcome drink on a hot day. Distance from Piazale Roma is 5-10 minutes by foot (ideal if you carry luggage). Distance to San Marco is about 20-30 minutes by foot but a nice walk. Hotel rooms are on the small size but our room had a large comfortable bed. It's obvious that the materials used throughout the hotel are high quality. The thick wooden door in our room was unable to block all sounds coming from the hallway. We asked for a quiet room when we booked but got a room near staircase/elevator. The bathroom is not practical with a huge bathroom door that is in the way of everything. The shower door is even larger and swings open in he most impossible way. The shower drain was unable to cope with the amount of water coming from the rainshower. When you are underneath the showerhead, there is a large soap bottle stand mounted to the wall that is pushing in your ribs, it was mounted crooked so our soap bottles constantly fell off. When I opened the shower door, all the water that was not drained away yet, flooded from the shower onto the bathroom floor. Dinner recommendations were all excellent. Breakfast was excellent and the hotel has a very nice garden."

We posted this review on Tripadvisor the day before we checked out and did not report any of the issues we encountered to the front desk. When we arrived in our room the evening before checkout, we received a call from the staff, asking us if they could bring something up to the room. We were surprised to find the staff at our door offering us a complimentary fresh fruit basket and a bottle of prosecco along with sincere apologies because the hotel did not meet our expectations, they gave no further explenation and discretely left. It was at that point that we realized this gesture was related to the Tripadvisor review we had posted hours earlier. The staff had read our review, figured out who we were and fixed whatever they could to make things right. The soap stand in the shower was fixed and so was the issue with the shower drain.

We therefore feel our original tripadvisor rating of 'average' is injust and needs to be changed to 'very good', not because of the fruit basket but because of the amazing proactive service that completely caught us by surprise!

Would stay here again.

Stayed: June 2014, travelled as a couple
21  Thank Jan0032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

We stayed a night in the Hotel Moresco in late May 2014, and loved it. The staff could not have been nicer and more accommodating. Everyone spoke very good English. We arrived late in the morning after an overnight flight and were told that our room was not quite ready. They invited us to sit in the small garden, which was peaceful and lovely, and the waiter offered us champagne, coffee, or whatever we wished. After relaxing for about half an hour our room was ready. We were very impressed--it was very comfortable, with modern fixtures, was quite spacious, and had comfortable beds. We were impressed with all the energy saving features, including air conditioning that turned off when you opened the window and timed, movement sensored lighting in the hallways. Breakfast the next morning also was lovely. Also everything was impeccably well kept and clean. The hotel was near the university, in a quieter part of Venice. As a result, the impression was much quainter and calmer than staying near San Marco. It also was very near the railroad station and the causeway, so it was very convenient for traveling on at the end of our stay. Overall, this hotel was a good value and a great find.

  • Stayed: May 2014, travelled with family
    • Value
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5  Thank Janet N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMorescoStaff, Direttore at Hotel Moresco, responded to this reviewResponded 4 August 2014

Dear Janet,,

thank you for visiting us and you have appreciated our efforts to make your stay comfortable and enjoyable.

We are always looking to improve our services paying attention to the environment.

When he decides to go back to venice please do not hesitate to contact us.

Kind regards
Bogdan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Moresco

Address: Sestiere Dorsoduro 3499, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 385 Hotels in Venice
Price Range: £129 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Moresco 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Hotel Moresco, located on the Rio Nuovo canal (1.4 km from Peggy Guggenheim Collection and 1.6 km from the Rialto Bridge. Less than 5 minutes walk from Piazzale Roma, 700 metres from Santa Lucia Station) is a wonderful gem in the heart of the beautiful city of Venice. The hotel is warmly decorated with a fusion of Venezian and Oriental design, it has a library with leather seating and a fireplace for guests. and it overlooks a private garden, with sun terrace and a bar area. The elegant rooms are unique and inidividually themed and offer 32" LCD TV with satellite channels, room service and free Wi-Fi/LAN , safety-deposit box, Nespresso machine, minibar. The superior rooms include a relaxation and / or balcony, and the suite has a whirlpool bath. The reception is open 24/7, breakfast and private transport to Murano island are included in the price. The care and attentiveness of the staff make you feel surrounded by an oasis of well-being. ... more   less 
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