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“Its good but not excellent”

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Hotel Ai Reali di Venezia
Ranked #45 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 1 May 2014

This hotel is a 4 star rated hotel. We payed over 400 euros per night for a junior suite overlooking the canal. We stayed 3 nights.
Yes, our room was very nice, large, beautifully decorated and impeccable. Yes, the hotel is in a perfect location. Yes, staff is more or less friendly.
But, there are some buts unfortunately. Like written before, no complementary water in the rooms, no coffee machine or kettle. If you want breakfast in your room, you can have only coffee, tea, bread and pastries. Everything else has to be paid extra. A simple yoghurt, eggs, cheese, ham etc etc will be charged. Even if you can find all these things at the buffet.
Talking about the breakfast buffet. As written before, nothing special. Only the basics. To begin with no freshly squeezed orange juice. Only industrial fruit juices!!! Nothing organic, no goat cheeses, no soy milk etc.
We had a problem with the heating system in our room. It was set on 23,6°, impossible to turn down or off. "No, at this time of the year it's impossible to use the airconditioning" was the answer we got at the reception desk. After 2 nights of suffocating we really insisted to have something done. And finally we were able to sleep in a room at still 20°. But we slept much better.
All in all, we had a nice stay but we weren't overwhelmed.

  • Stayed: April 2014, travelled as a couple
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3  Thank rubissaphir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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731 - 737 of 1,454 reviews

Reviewed 25 April 2014

I stayed 1 night with them. The rooms are excellent. Clean tidy neat. Location is very good, 3 minute walk from pier. Room over looking canal. Staff friendly and helpful. Yet, room amenities lucking. No complimentary daily water provided, no kettle provided. Asked at the reception for a kettle to boil some hot water to drink, told to go to hotel bar to ask for hot water. The complimentary tour to glass island as included in the room rate is only for the tour of the glass factory. The ship you there to the factory and back. Will not allow extra time for you to stay on Island. For the prices I've paid, I find it it's a bit expensive.

  • Stayed: April 2014
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2  Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

I stayed here with my daughter for 3 nights, the room was spacious and opulently decorated. The staff were friendly but professional. It is an ideal location in between St Mark's Square and the Rialto bridge. We had an amazing meal here with superb service on our last night, not expensive by Venetian standards but much higher quality than the local restaurants. I would thoroughly recommend it and would definitely return if we came back to Venice

  • Stayed: April 2014, travelled with family
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2  Thank Sylvb369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

A fabulous medium sized hotel in the hustle and bustle of Venice where you can relax and unwind. We had a junior suite which had a separate sitting room. The room was on the 3rd floor and overlooked the canal. With the window open you can hear the voices of the various boatmen as they go about their daily business but close the window and silence ensued. The room was spotless with a great walk in shower delivering good pressure and temperature. We also tried the room service and the restaurant, both of which were excellent. My only issue was the lack of tea and coffee making facilities which were absent although there was a minibar. Overall excellent and we would be more than happy to recommend it to our friends.

Stayed: April 2014, travelled as a couple
3  Thank NoLeakHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Hotel Ai Reali is a stunning hotel - excellent location being only 5 mins from the Riali Bridge - but far enough away to be quiet, away from the husle & bustle of tourists around the bridge. We travelled to Venice 0n 27th March to celebrate our 30th Wedding Anniversary & we weren't disappointed on any level - from getting the water taxi from the airport to the Island, arriving at out beautiful hotel & spending a week there in comfort. Our room was large & typically Venitician - very opulant. The only thing I missed was being able to make a cup of tea in the room (no teas made) - but easily able to get a tray of tea. Breakfasts were lovely & adequate. We had a meal in the hotel on our anniversary - was delicious but expensive & we had equally good meals out over the week - being less expensive.
We used the spa - was glorious - a real treat to relax for several hours after busy days sight seeing.
The staff were efficient & helpful when asked for advice. Not overly friendly but proffessional.
Would definately recommend this hotel - it has the 'wow' factor.

Room Tip: We had room 202 - this has a balcony - a lovely feature & very Venician decor.
See more room tips
  • Stayed: March 2014, travelled as a couple
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4  Thank J10JKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Amazing hotel, just a few steps from piazza san marco, everything in this place is just excellent, friendly staff, spacious and well furnished room and one of the best restaurant for seafood.
highly recommended place.

  • Stayed: March 2014, travelled as a couple
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3  Thank williamzara3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

This hotel is ideally situated between San Marco and Rialto.
The staff is very friendly and professional. The rooms are spacious and very good condition. The hotel has an excellent restaurant where you can enjoy great (sea)food and excellent wines. The value for money is fine. The breakfast is of great quality and variation. Don't expect a 10m buffet, but everything is excellent. The staff delivers great advise. Every place/restaurant we visited was up to expectations.
Great place to stay in Venice !

Stayed: April 2014, travelled with family
3  Thank Vick_be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ai Reali di Venezia

Address: Castello, Campo della Fava 5527, 30122 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #45 of 385 Hotels in Venice
Price Range: £143 - £472 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Ai Reali di Venezia 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Ai Reali is located in Campo della Fava, a small quiet campo, few steps away from Rialto Bridge and only 5 minutes away from St. Mark’s Square. It’s a fantastic central location for who wish to discover the most real Venice. Experience the thrill to visit the old fish market early in the morning or have a cappuccino staring the Rialto Bridge, walking only moments from your hotel.The palace has been the residence of family Reali, a noble family who became rich with the trade of the sugar. The seal of the family is a double crown, the same crowns you find in the hotel logo. The Hotel is overlooking a canal and it has its own water entrance. Customers can easily arrive or depart by private transportation. In case you prefer to user the public transportation, the ferry stop of Rialto is only 150 metres away. Ferry line “Alilaguna” arriving and departing from the airport also stops in Rialto.The Hotel Ai Reali is a 4 stars hotel S offering all the services you normally find in a 5 stars, including the restaurant “Alle Corone” serving Venetian food with home-made pasta and pastry, a comfortable bar, a bar in the garden (open in summer),A wine cellar, a gym, a great “Reali Spa” with Jacuzzi, steam bath, sauna, emotional showers and a massage center. The products used in our Spa are provided by Vitalis a brand “total nature” well known in Italy.Regarding business, Ai Reali, offers a congress center with a big salon for 75 people, with wifi internet connection and if your dream is a great wedding in the most romantic city of the world, don’t miss the chance to ask our assistance, we are ready to arrange the wedding of your dreams, including the ceremony in the beside church, reception, gondola or boat transportation, lunch of dinner in any style, wedding make up and spa treatments. The decoration of the hotel and the rooms is classical Venetian with a lot of antiques and all bathrooms are full marble in different and elegant colors. The floors have been totally restored, you will really feel like to be in the 18th Century. ... more   less 
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