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“Great stay at a great hotel.”
Review of Hotel Dona Palace

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Hotel Dona Palace
Ranked #66 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 10 May 2014 via mobile

My girlfriend and I stay in the executive suite for a night in May 2014. After staying at multiple hotels in the area, this one was my favorite. The beds are very comfortable, very spacious room. The staff was extremely helpful booking us a water taxi and arranging porter service. The private hot tub on the terrace was amazing! Great location right by Saint Marks square. Definitive recommend for travelers looking for a romantic stay.

Stayed: May 2014, travelled as a couple
Thank OneWolfPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 15 May 2014

Dear Sir,
we would like to thank you for your custom, first of all: at the end you chose us, the Donà Palace Hotel. And we would like to thank you for your lovely comment on Tripadvisor: believe us, it gives us joy to know that a valued guest like you comes back home satisfied from his Venice experience at the Donà Palace. We hope to have the pleasure of welcoming you again, perhaps in a near future! Thanks again.

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333 - 339 of 909 reviews

Reviewed 1 May 2014

We found this hotel via Easyjet Holidays, and were not disappointed. Good value for money, great location, comfortable and elegant. No restaurant, but plenty of eateries nearby, although we had to search Tripadvisor long and hard for genuine places that weren't just out to rip off the tourists. They can be found! Breakfasts in the 'piano nobile' were perfectly adequate. Our room on the second floor was very quiet for four of our five nights, our peace being shattered one night by a large family of noisy italians taking up several rooms. At least the receptionist apologised next day. Would definitely recommend this hotel.

  • Stayed: March 2014, travelled as a couple
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Thank SJSYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 3 May 2014

Dear Mr./Ms. Bucks,
we have just read the review you left on Tripadvisor: thank you so much! We are glad to read that our excellet cooperation with Easyjet brought the chance to meet and accommodate you in our establishment. Instead, we are again sorry about that large, noisy family: respect and politness seem to be so difficult to find, much to our regret. We hope to have the pleasure of welcoming you again, here at the Donà Palace! Thanks again.

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Reviewed 6 April 2014

Stayed three nights in March for a weekend and the hotel was lovely, reception staff were also nice. We were given a free upgrade to a lovely large room. Staff at breakfast were abrupt however not offensive. On check out, the hotel added 120 euros on our bill, which we had not spent after 5 mins of discussion this was rightly taken off our bill. Great location.

  • Stayed: March 2014, travelled as a couple
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1  Thank M-C-C-V2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 20 April 2014

Dear Sir/Madam,
Forst of all... may we... well: HAPPY EASTER!
And a heartful thank you for your very nice review on Tripadvisor.
We are happy you enjoyed your week-end with us and we sincerely hope to welcome you again, in the future... always at the Donà Palace of course!

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Reviewed 4 April 2014

Had an amazing stay at this hotel. We were upgraded to their version of the "penthouse" suite, an attic suite with a separate sitting room, private access to our own rooftop balcony and hot tub.

Great service by the hotel staff.
Key central location, walking distance to San Marco, Rialto Bridge and Doges Palace.

Excellent restaurant recommendations from the front desk.

  • Stayed: March 2014, travelled as a couple
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Thank Marissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 20 April 2014

Dear Marissa,
HAPPY EASTER TO YOU AND TO ALL OF THOSE YOU LOVE!
We thank you for leaving a review on Tripadvisor about our nice Hotel Donà Palace: "amazing" is, actually, the adverb you used... are we really? We always try our best to please our clientèle. Then we are pleased you enjoyed your bedroom, our services, our location and every effort we made to make your stay at the Donà Palace an unforgettable one. Come visit us again, if you'll have a chance!

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Reviewed 23 March 2014

Excellent attentive staff who go out of their way to please guests,this is a lovely period property tucked away just off St Marks square. We stayed on the fourth floor in a comfortable room with no intrusive noise.
Fully recommend a stay at this hotel none of the standard corporate looks here. Thank you for a great stay.

  • Stayed: March 2014
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Thank paul021964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 27 March 2014

Dear Sir/Madam,
thank you for taking time to leave a review about our Donà Palace. What a pleasure it was for us to read that you appreciated the service provided by our attentive staff and our very central location! We hope to have the pleasure of welcoming you again very soon!

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Reviewed 18 March 2014

THIS VENUE IS STUNNINGLY LOCATED HOWEVER EXTREMELY DIFFICULT TO FIND ON THE DIRECTIONS PROVIDED BY THE HOTEL. The breakfast is one of the best we had in Europe. The fridge in the room is not working at all! It is in a cupboard with no air circulation! I will definately recommend this Hotel!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Galahotels.com
Thank MarleneSmg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 27 March 2014

Dear Sir/Madam,
thank you so much for leaving a review about our Donà Palace here, in Tripadvisor. We are sorry you had difficulties in finding our hotel and we would like to recommend all of our potential guests that with a quick telephone call our staff can guide you to the hotel with much pleasure. We are sorry about your fridge too and we hope you reported that to our Front Desk so that our engineering could have changed and/or repaired. Instead, we are glad to read you enjoyed our rich buffet-breakfast and that you will recommend us: thank you. But we hope to see you again as well... always at the Donà Palace!

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Reviewed 16 March 2014

We stayed here as a couple for five nights in March 2014, room 31. The staff was very friendly and helpful, the cleanliness satisfying except for various housekeeping hairs left in the bathroom and once even on a pillow. There could be more space for clothes storage (drawers instead of hanging space) but our room was adequate for the two of us with a side view of the canal behind the Doge's Palace. The bed was comfortable with enough pillows and bedclothes, an extra blanket was in the wardrobe. The breakfast buffet was abundant - fruit cocktail, three kinds of cereal, four kinds of yoghurt, ham, cheese, scrambled eggs (possibly made from powder!), bacon, rolls, bread, four kinds of juice (with pulp), and several kinds of cake - and the breakfast room itself a charming setting with lofty raftered ceiling, marble floor and glassed off balcony with Byzantine arches. The location is optimal, two minutes' walk from St. Mark's Square and five minutes walk to the vaporetto stop San Zaccario. There are several restaurants close by as well as souvenir shops with decent quality merchandise and a Co-op store where you can pick up your bottled water or soft drinks and fresh fruit. Sometimes you can hear the boat traffic around St. Mark's Square or the garbage boats and taxis but that's only to be expected if your room is towards the canal.I can recommend this hotel and intend to return on my next trip to Venice.

Room Tip: Our room had a side view of the canal, others can offer a full canal view.
See more room tips
  • Stayed: March 2014, travelled as a couple
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Thank Sara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this reviewResponded 28 March 2014

Dear Sir or Madam,
we would like to thank you for your nice comment about our Donà Palace. We are pleased you enjoyed your stay with us in room #31. Our staff is well trained to make our precious guests feel fine and comfortable, starting from the friendliness, helpfulness and, of course, cleanliness of the bedrooms. We read about the hair wich you found in the bathroom and on your pillow: please accept our sincere apologies and we are investigating about that with the chambermaid who took care of your bedroom while you stayed with us. Also, thanks for giving our buffet-style breakfast a good comment: we have our own bakery and we home make/bake cakes and breads on a daily basis! Last, but not least, our location: we are one step's throw from San Marco Square! What else can we say... if not that we hope to have the pleasure of welcoming you again at the Donà Palace very soon in the future!

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Additional Information about Hotel Dona Palace

Address: San Marco 391, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Luxury Hotel in Venice
#121 Romantic Hotel in Venice
Price Range: £72 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dona Palace 4*
Number of rooms: 27
Official Description (provided by the hotel):
A classy, elegant, luxury boutique hotel, the Donà Palace is a four star property overlooking the Rio at the Doge's Palace with its famous Bridge of Sighs, just a few steps from Europe's largest drawing room, Saint Mark's Square. The Hotel Donà Palace's exclusive setting in the historic heart of Venice is favoured for its priviledged position. Though close to so many important Venetian landmarks, the hotel's luxurious lodgings and accommodation have a refreshingly intimate quiet ambience, blending perfectly with the reflecting warmth of Venetian gothic design. ... more   less 
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Also Known As:
Dona Palace Hotel

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