We had an issue in our room with flying ants. Just imagine flying ants getting everywhere in your room (into your bed linen, bags, clothes, bath, etc). Ok, I know that it may be quite normal in Venice depending on the season. However you would expect a more decent and proactive response from the staff of a 3-star hotel. Instead we only got rude answers from most of the staff, making you feel that you were just trying to be annoying. I later found out that by the time I had first reported the issue they still had an available room with no issues at all. However they decided that instead of offering that room to us it would be much more profiteable to keep the room still on the market and fumigate our room instead. After a day of exploring Venice by the time we got back in our room we found out that it had been fumigated with strong ant killers and that they did not even bother cleaning the room after that. Result: smelly room, smelly clothes, dead ants everywhere and my wife suffering asthma issues (enough to file a Health & Safety complaint). By that time the empty room had been booked to someone else. They offered us a tiny discount but, to be honest, we could have slept in a 1* hostel for half that price and our stay in Venice would still have been much more comfortable.
On the positive side, the location of the hotel is very good. All the character of Venice but without all the crowds of tourists that are found around St. Marco.
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- Also Known As:
- Tiziano Hotel Venice