I stayed for 3 nights with my mother - who had hurt herself and had to walk with crutches. We we're given the room next to the reception, so that she wouldn't have to climb any stairs. So thoughtful. From the minute we arrived, the staff we're so helpful and pleasant. More than willing to help reserve a place for dinner or show us how to get from one spot to the next. Even before we arrived they were fantastic - patiently answering all my mother's endless queries.
By accident we paid twice for a concert - they realised the mix up and had the refund ready before we even had time to ask! Very honest.
Great location, great rooms, great breakfast with fantastic staff.
it deserves it's first spot on trip advisor 100%
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- Also Known As:
- Al Ponte Mocenigo Venice
- Al Ponte Mocenigo Hotel