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Hotel Al Ponte Mocenigo
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Reviews (2,775)
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All reviewssan staevaporetto stoprialto bridgecroissantsprivate bridgegrand canalthe main hotelbeautiful courtyardminute walkfresh fruit saladannex buildingtrain stationwater busnarrow alleysmall canalhigh ceilingsquiet neighborhood
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1,317 - 1,322 of 2,775 reviews
Reviewed 4 April 2012

I stayed for 3 nights with my mother - who had hurt herself and had to walk with crutches. We we're given the room next to the reception, so that she wouldn't have to climb any stairs. So thoughtful. From the minute we arrived, the staff we're so helpful and pleasant. More than willing to help reserve a place for dinner or show us how to get from one spot to the next. Even before we arrived they were fantastic - patiently answering all my mother's endless queries.
By accident we paid twice for a concert - they realised the mix up and had the refund ready before we even had time to ask! Very honest.
Great location, great rooms, great breakfast with fantastic staff.
it deserves it's first spot on trip advisor 100%

  • Stayed: April 2012, travelled with family
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3  Thank madch82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

We arrived by water taxi from the airport in pouring rain and the taxi 'driver' let us off at the first set of steps along the side canal to the hotel. In fact, we found out from Walter at the hotel that the taxi could have got right next to the hotel and saved us a 100 metres walk in the rain! The 'driver' was in a great hurry, and we knew no better. Let others be warned !
The hotel is in a very quiet area of the city - many people still live there, and the shops and restaurants reflected this (our best meal was in the Osteria Mocenigo restaurant which was 1 minute from the hotel). Yet the hotel is only 2 minutes from S Stae water bus stop on the Grand Canal, where the Number 1 service stops, and also the orange Allilaguna service to/from the airport.
Our room (33) was in the annexe, and was spacious and comfortably furnished in traditional Venetian style. We got a good nights sleep in the comfortable bed. The room was up 4 flights of stairs (no lift), and was at the rear of the building overlooking a small courtyard. It got the morning sun and was very quiet.
Sandro and Walter were charming hosts, and full of useful information about the city. All the staff were likewise very friendly and helpful.
All in all, an outstanding hotel for a reasonable price in a city where there are lots of average, expensive hotels! Highly recommended.

  • Stayed: March 2012, travelled as a couple
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2  Thank QuoVadis2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

This hotel deserves its #1 rating on Trip Advisor. It was so easy to get to from the train station and then it was an easy walk to everywhere on the islands. The staff are gorgeous and always ready to help, our room (the red one) was big enough for the four of us (2 children and 4 suitcases), bathroom is modern, breakfast is a delight (cereal, fresh fruit salad, yoghurt, the most amazing croissants and bread rolls, delicious hot chocolate, coffee, etc) and a beautiful courtyard to eat in if it's a pleasant day. The location is perfect - quiet but very close to Rialto bridge and some lovely little restaurants. I don't want to leave and am already planning our next vacation!

  • Stayed: March 2012
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5  Thank lyndaw573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

Excellent hotel: very pleasant, friendly and helpful staff, from the owners (who work on Reception in the morning,several days a week) to the cheery staff who serve breakfast. Spotlessly clean and, good breakfast supplied and good location. No views however but top notch apart from that!

  • Stayed: March 2012, travelled with friends
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2  Thank 945mac007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

I loved the location of this hotel, in a quiet and untouristy area, yet really convenient for the main vaparetto Line 1 at San Stae. I got the 72 hour vaporetto pass and it covered my 3 night stay, and I had the freedom to hop on-hop off as I felt like. My room was spacious, comfortable and well decorated, with lovely old beams from which hung a Murano glass chandelier. Being such a historical building the window was really small and allowed very little daylight in, but there were plenty of lights. Staff were friendly and I enjoyed the continetal breakfast with croissants, bread, cheese, cereal, fresh fruit salad and coffee. Standards of cleanliness were exellent. It is very quiet at night, and in spite of the narrow alleys it is a very safe area.

  • Stayed: March 2012, travelled solo
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4  Thank DublinFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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