I booked Room #1 for myself and my three children (20, 14, 11 yrs). The location was great, easy access to the water taxis, and on a canal. However, the owner couldnt be bothered to check us in. We were greated by the maid. Not a problem in and of itself, but sure was a forbearing of what was to come... The beds: there was a king (actaully two twins shoved together, and two twins placed head to foot. The smaller room that had the vetical line of beds had very comfortable beds. The "king" bed must have been made in 1950 because it was SOOO soft that even my kids couldnt tolerate it. The linens were very clean. The description states air conditioning in the public rooms and in each room. What they should have said is the air conditioning doesnt work anywhere unless you consider keeping the rooms at 94 degrees (no, I am not kidding). When we arrived, I called the Manager (Gina) who promised me it would be taken care of that night- it wasnt. It was so hot that we went outside to cool down only to be greeted by a large party---of RATS-- playing in the street. As there were no screens, we couldnt even open the windows, lest the rats come inside. We ended up sleeping on the marble floors just to stay somewhat cool. Gina then promised that when we got back that afternoon that the A/C would be working. It wasnt. It was 96 degrees inside.A guy did show up to "look at the A/C, but turns out that he was a taxi driver who didnt know anything about the A/C. We asked to be transfered to another of their hotels which she was unwilling to do. She did offer us a 20% discount to stay. We refused and ended up leaving Venice as everyone felt so ill from the heat. I wouldnt recommend this place to anyone. The nice Australian who was also staying was treated the same and left as well... This is the first bad review I have ever made. But I STRONGLY advise that you stay as far from this "hotel" as possible. Oh, and the breakfast provided was great if you like pre-fab'd (read Little Debbie) "pastries- not even the toast was made on site.
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- Also Known As:
- Locanda Acquavita Hotel Venice