Whilst the location was ideal for us, it was on the square where the airport shuttle bus and the people mover which goes to the cruise terminal is located, it was badly let down by the lack of what we consider to be an essential, which is hot water.
Our room was of a good size and well furnished and the bathroom was also adequate although it did lack a shelf to put toiletries on. The problem came when we wanted a shower in the morning and found the water was stone cold. We rang down to Reception and within minutes a member of staff came and unlocked the cupboard that housed the boiler, turned it on and said give it 5-10mins. We did but it made no difference so deciding it probably needed longer we got dressed and had breakfast with the intention of having a shower afterwards. (The breakfast was standard cold buffet fare but plenty of it). However the water remained cold and it appeared the boiler had tripped out again. It was impossible to have a shower and so we gave in grumpily. It appears to be a known problem but clearly needs proper attention.
Although we mentioned it at check-out there was no apology or offer of recompense. Given the price we paid I feel that hot water is a basic requirement and this cost the hotel a 'good' rating.
- Official Description (provided by the hotel):
- Best located hotel in Venice.Easy to find, situated in Piazzale Roma, where the buses/taxis arrive, two steps far from People Mover going to the port. The only hotel in Venice with private parking available on site.The rooms are spacious and all equipped with free wifi connection, air conditioning/heating, private bathroom and other facilities. ... more less
- Reservation Options:
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- Also Known As:
- Ca` Doge Hotel Venice
- Ca Doge Venice