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“A world away by water taxi”

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Hilton Molino Stucky Venice Hotel
Ranked #85 of 386 Hotels in Venice
Certificate of Excellence
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A world away by water taxi”
Reviewed 26 August 2012

This hotel has been beautifully restored from a working mill to a stylish retreat away from the hustle and bustle of the main island. A water taxi is provided free of charge to enable you to come and go as you please. Views from the rooftop bar are amazing with the added bonus of a sun terrace and swimming pool. Staff were friendly, efficient and always happy to help. Rooms were spacious, comfortable and very clean. We are really looking forward to our next visit to the Molino Stucky!

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Cherryb7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,517 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Delray Beach, Florida
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 August 2012

We are having a lovely trip to Venice. The hotel is well situated despite being located on Guidecca island. Most of the main attractions are accessible via the free Hilton Shuttle boat to Zaterre and St Marco.

We arrived from Marco Polo on the AliLaguna Blue Line which seemed to take 1.5 to 2 hours to cover the distance from the Airport but the great plus is that the boat stops right outside the hotel so this is effectively door to door service. Tickets can be bought on the web for a small discount.

The hotel is in amazing condition having been restored in 2007 and we were given two adjoining rooms. Unfortunately the second room had one double bed and we have teenage children so this was not desirable. The front desk was extremely good about changing one of the rooms to a twin but this was in another building (the independence was enjoyed by the kids).

We are Hhonors Gold and had previously asked if we could have access to the Executive lounge and had cleared this by email in advance. Though the hotel was full and our small room could not be upgraded, the access to the lounge provided a wonderful breakfast (excellent Prosciutto Crudo and Smoked Salmon, wonderful croissants, hot breakfasts too. (Negatives are mediocre coffee from an urn, non fresh squeezed orange juice).

Staff at the lounge area (which is at ground level in a cordoned off part of the ground level lounge/restaurant area) were a combination of male staff who were courteous and extremely helpful and a girl who was surly and rude and who clearly didnt want to be there.

There is a swimming pool at roof level 8th floor that offers respite when hot and bothered after a morning with the swarming crowds of St Mark's Square.

Dont miss the Doges Palace! and enjoy your trip to Venice as we have done

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank floridadream2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2012

Mould in the shower
Delayed check in
Porter service for luggage non existant.
Unbelievable prices for meals
Noise comming from adjacent room .Very very poor sound proofing
overall a genuine disappointment and iv just noticed a 40euro charge on my credit card for absolutely no reason.what a joke!!!!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fin106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, 7 September 2012
Dear Guest
Thank you for taking the time to post review on this website and I am sorry to learn that you were disappointed with your stay at the hotel.
Please do not hesitate to contact us directly for assistance and information on expenses incurred during your stay and we will be glad to assist you with accurate details on expenses charged to your account.
Thank you for staying with us at the Molino Stucky Hilton.
Best regards.
Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2012

We stayed here for two nights as part of our tour. The hotel, rooms, food and service were superb. I found the staff very helpful. We couldn't fault it. The location was so special...beautiful!. I loved everything about it. We would definatly stay there again and highly recommend it.

Room Tip: Request a room with a view overlooking the waters of Venice. We had a room with water glimpses but...
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank rae1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wirral
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 August 2012

We have stayed a few times in Venice either as a couple or with our two teenage children. The last time we stayed in a beautiful apartment on the same island as the Stucky (Giudecca). We stayed at the Stucky for 2 nights prior to a cruise. The Giudecca is a wonderful quiet place to stay to escape the busy main island of Venice. We arrived by water taxi (i20 euros from the airport) a truly exhilarating way to travel and well worth the money on a hot day in Venice. We were met by hotel porters who took our cases and delivered them to our room. The hotel is extremely clean and smells lovely. The staff are smart, attractive and attentive. Reception was efficient. We had two adjourning rooms, one for us and one for our children aged 13 and 15 - there was no question of an adult in with each child they just automatically put the kids together which was good. The rooms and bathrooms were very beautiful, clean and had bathrobes,slippers and toiletries. There was also a beautiful chandelier.
Breakfast was amazing with a vast choice of hot and cold and the tables were served by polite staff.
Warning if you are moving onto another destination it will be hard to live up to the Stucky!! (and our next destination was a cruise and I wish I'd stayed in the Stucky instead). We will return.

Room Tip: A room facing the Giudecca Canal would be lovely.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank woottok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 August 2012

We stayed for one night prior to our cruise. The hotel in nice but the staff was rude.We had reserved two rooms for our family of four, two adults, two children. I had corresponded with the hotel prior to our visit and was assured to have two connecting rooms. Well, needless to say no one knew anything about our request and were given two separate rooms near each other. Not a big deal but the way they handled it was. Moving on, the rooftop pool is nice with great views of Venice. The restaurants on site are expensive!!! Do yourself a favor, go into the city for better food and prices. The air conditioning in the rooms need improvement. Warm and uncomfortable. The complementary breakfast was good

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank Traveling G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, 5 September 2012
Dear Guest,
Thank you for posting a review on Trip Advisor and for sharing your opinion on the Molino Stucky Hilton.
Please accept our apologies if our staff was not up to the level of care and service expected at a Hilton property as this should never happen.
As regards your reservation, may we advise that – though we are pleased to accommodate our guests according to their special requirements – the request for adjoining and/or connecting rooms can be confirmed at only check-in and is on availability. We regret any misunderstanding in this respect.
We acknowledge and appreciate your comments and criticism as they help us to improve the quality of the service offered to our guests.
Sincerely,
Alessandro Cabella General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watertown, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2012

We stayed there for a single night after our cruise. The staff were helpful and friendly the room was absolutely gorgeous. Would highly recommend this and will look forward to staying there again! Look at the website for pictures of the room and lobby. The pool and bar on the roof are great and provide wonderful views.

Room Tip: Try to have at least one drink on the beautiful roof top. Very nice view in the evening.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Molino Stucky Venice Hotel

Property: Hilton Molino Stucky Venice Hotel
Address: Giudecca 810, 30133 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Giudecca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Venice
#13 Business Hotel in Venice
#53 Luxury Hotel in Venice
#55 Family Hotel in Venice
#88 Romantic Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Molino Stucky Venice Hotel 5*
Number of rooms: 379
Official Description (provided by the hotel):
The Molino Stucky Hilton Venice has opened its doors on June 2007 and can be considered one of Europe’s most ambitious architectural restoration projects in recent years. The hotel has been created by reuniting the buildings that were once part of the Stucky Flour Mill which dates back to 1895 and counts 379 rooms including 88 executive rooms and 44 suites. We are the only hotel in Venice to offer a five-star spa and an amazing panoramic rooftop pool overlooking Venice and the Lagoon. The exclusive Skyline Rooftop Bar delights our guests with delicious cocktails with a breathtaking landscape of the city. ... more   less 
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Also Known As:
Hilton Molino Stucky Venice Hotel Venice
Hilton International Venice
Hilton Venice
Venice Hilton

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