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“Nice hotel rooms, staff let it down”

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Hotel a La Commedia
Ranked #27 of 387 Hotels in Venice
Certificate of Excellence
Reviewed 3 June 2014

This hotel has lovely rooms that are very clean. The roof top bar is a great idea and is an ideal place to end the night.

This is however a 4 star hotel trying to be a 5 star hotel. The day time staff seemed nice enough, night time staff are rude and unhelpful.
At check in, nothing about the hotel was explained to us. The WiFi does not work, you can not log into the system.
We asked the porter for an iron and he told us to ring reception to ask for one. We rang down to reception to ask for an iron straight away and the same porter brought it up. The porter could have done that without us ringing down.
I would describe this hotel as pretentious, the staff think they are better than you and they have ago at you if you don't do things the way they want you to.

The breakfast is a very small buffet and did not fill us up in the morning, which is a disappointment.

Because the level of service is not up to standard I would not spend the money on staying there again. I would try and find somewhere equally as a nice with staff that are not as rude.

I enjoy 4 star hotels and like the quality that you get however this place made me feel very uncomfortable.

  • Stayed: June 2014, travelled as a couple
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4  Thank Ka8dal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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759 - 765 of 2,185 reviews

Reviewed 2 June 2014

First class service and accommodation in the centre of Venice. This was our 3rd visit to the hotel and I'm delighted to confirm that standards have not slipped. We stayed in one of the junior suites which had 2 balconies and was on the 3rd floor (room 308) and did hear some noise from the rooftop bar,but only in the morning when furniture was being moved for cleaning. The room was exceptionally clean and the aircon was easily adjusted to a pleasant temperature for sleeping. Breakfast was good and their was a lovely relaxing atmosphere in the rooftop bar. Many thanks to all the staff for making our visit so memorable.

Room Tip: Book a junior suite if you can, but all rooms are excellent.
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  • Stayed: May 2014, travelled as a couple
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Thank Robbiet58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Friendly, helpful staff. lovely spacious room (we did have a suite). Air conditioning worked well and quietly. Had a free bottle of prosecco on arrival which was one of a number of pleasant surprises. Only issue is on 3rd floor you can hear the rooftop bar at night. Wonderful location. Breakfast Ok, though not spectacular.

Room Tip: 3rd floor are under the bar
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  • Stayed: May 2014, travelled with family
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Thank Travelphilosopher_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Wow what a beautiful place and fantastic service!! From the reception to the bedroom is pure class and great attention to detail! I recommend you stay here as every night they told us where to eat where the locals go where the quality food is!! Everyone says Venice is so expensive but we went to the main parts in the main restaurants and it was very good value far from expensive! This hotel is a must!!!

  • Stayed: March 2014
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Thank MarcoRobertoBoffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Visited Venice with friends and this hotel was magnificent .
It was clean ,staff were helpful ,location perfect , we could get around easily and close to Vapretto(water buses) Gondola rides, Rialto Bridge ,shops, able to explore San Marco area easily.

Room Tip: Small boutique hotel , good to get one overlooking the street.
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  • Stayed: July 2013, travelled with friends
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Thank Kate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

A very well appointed and located 4star hotel.
Unfortunately didn't get to enjoy the roof top terrace as it was raining the two days we were in Venice.
Disappointed with the bedding configuration - suppose to be a king bed but was two single beds joined together and those two beds were of differing wear so that one sat higher than the other - not very comfortable.
Breakfast was standard continental fare. Staff were very attentive.
Would stay again but would ensure that bed had a king size mattress and not joined twin mattresses.

  • Stayed: May 2014, travelled as a couple
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Thank Jan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

I went for my honey moon, and It was wonderful. A dream !!!!.... I Will come back here always. The service is excellent and the people working there are very friendly. :). The hotel is close by piazza San Marcos, there are very good restaurants in the área, my favorite " trattoria d carletto ". This place was suggested by Lorenzo one of the guys working at the reception. He is amazing !!! ... Thanks you :)

Room Tip: Best hotel in Venecia
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  • Stayed: May 2014, travelled as a couple
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Thank maggi199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel a La Commedia

Address: San Marco 4596/A | Corte Del Teatro Goldoni, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Venice
#20 Luxury Hotel in Venice
#23 Romantic Hotel in Venice
#42 Business Hotel in Venice
Price Range: £116 - £420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel a La Commedia 4*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel A la Commedia is located in one of the most lively, interesting areas of the ancient Venice. A few steps away from Rialto bridge and the most famous San Marc’s Square, the hotel is also conveniently situated close to the shopping boutiques of Venice. The city’s most fascinating mysteries and landmarks among the narrow streets and the vibrant squares are just a step away from your hotel. The elegant building, parallel to the Grand Canal and in front of the Goldoni Theatre, was beautifully restored in 2006, and now transformed in the Hotel A la Commedia. The hotel features state-of-the-art facilities in all the rooms: advances air-conditioning system, mini-bar, safe, telephone, wi-fi broadband internet, LCD flat TV with cable and satellite channels, radio, cd player and hair-dryer. The warm welcome of its staff and the beautiful atmosphere make the Hotel A la Commedia a real jewel in the heart of Venice. ... more   less 
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Also Known As:
a La Commedia Venice
a La Commedia Hotel

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