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“Elegant & Understated”

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Hotel Palazzo Stern
Ranked #24 of 385 Hotels in Venice
Certificate of Excellence
Bath, United Kingdom
Level 5 Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Elegant & Understated”
Reviewed 6 December 2013

The Palazzo Stern was a perfect choice for us, the location was ideal as we wanted to be close to The Accademia and this was only about ten minutes walk away.
Our room was elegantly appointed and spacious, the bed was comfortable and the linen was changed on a daily basis. Breakfast is a fresh and plentiful mix of cereal, fruit, pastries plus eggs and bacon. The best thing about this hotel apart from the location is the staff, they are very helpful. During our stay Venice had it's Aqua Alta(flooding) we had daily updates about the weather to inform us if we needed to wear wellington boots or take an umbrella. If we needed to return to Venice this would certainly be a good place to return to

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank markbath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 13 December 2013
Thank you for your very kind review!
I'm happy you enjoyed your stay with us, the building and the service.
I look forward to welcome you again soon here in Venice!

Have a nice day,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Dover, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2013

We really enjoyed our holiday at the Palazzo Stern. The location was perfect - next to a vaporetto stop and not far from the Accademia bridge, allowing easy access to the city.
The hotel was beautiful, clean and comfortable and the room was luxurious and spacious. The breakfast was delicious with plenty of variety to suit everybody.
The hotel staff were very helpful, polite and kind. We absolutely loved Venice, and we don't think we could have found a nicer hotel to stay in. We will definitely stay at the Palazzo Stern next time we visit this beautiful city.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miche S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 13 December 2013
Buongiorno!

Thank you for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again!

Have a nice day,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 November 2013

My wife and I have just spent five nights at Palazzo Stern. This was our fourth stay over a period of five years and we shall always want to stay here again whenever we visit Venice. What more can I possibly say? Over the years the hotel has maintained its high standard in its decor and ambience and quality of service thanks to the helpful and friendly staff who we have come to know. The location is just perfect on the Grand Canal in the quiet yet lively Dorsoduro District - The Ca' Rezzonico vaporetto stop is on the Hotel doorstep which means you can almost wait on the Hotel Terrace for the water bus to arrive - You can also get on here for the Alilaguna water bus shuttle to and from Marco Polo Airport. .

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donclive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 13 December 2013
Buongiorno!

Thank you for your very nice review. I'm happy you enjoyed your stay again!
I look forward to welcome you for the fifth time!

Merry Christmas!!!

Roberto
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The Woodlands, Texas
Level 5 Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 November 2013 via mobile

Palazzo Stern is perfectly situated at a vaporetto stop on the canal. This is of the canal has more quaintness and appeal. All of the back alleys and walkways have undiscovered picture moments. The hotel is beautiful, room was very special , lots of wood and vaulted ceilings. Breakfast wonderful selections, fresh, plentiful. Centrally located for all the major sights! Staff welcome you every time they see you and make you feel at home. Nice bar for pre or post dinner cocktails. This area has great family run , exceptional quality restaurants and shops are more reasonable than near San Marco . Palazzo Stern is perfect for your stay in Venice!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 13 December 2013
What a great review, thank you!
I'm happy you enjoyed your stay with us and I look forward to welcome you again here.
Have a nice day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 November 2013

Wife and I stayed three nights in the "Junior Suite" as the last stop after touring Italy last month... loved it. Small balcony on the Grand Canal, fabulous location, very nice staff, I will remember it always. We are already planning a trip back to Venice next year and will stay at the Palazzo Stern no doubt! Which is the highest praise I can really give.

Few things to work on, bath smelled musty, had water stains on ceiling in bed area but thats par for the course with a lot of the hotels there - its got that whole water thing going on...=)

My thanks to the hotel staff for helping to make Venice a very special ending to a fabulous trip

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank legroom999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 13 December 2013
Buongiorno!

Thank you for your very kind review, I'm happy you enjoyed your stay here with us!

We are working on this period on the small damages we have here in and there, like small stains you mentioned. We cannot do it during the highest season periods because all our ceilings are in marmorino, you cannot do a "patch" with this finish, you have to repaint the whole room and it takes 5-6 days... but it's beautiful once finished!!!

Concerning the smell unfortunately we cannot do anything because it's due to the tides. It's the same in the whole city unfortunately!

I hope to have the chance to welcome you again soon, thanks again for your review and have a nice day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Level 6 Contributor
90 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 19 November 2013

We stayed here for 2 nights. We had a great stay, staff was very friendly, location was superb. Next to an important Vaparetto (water bus) stop. Room 201 was good, although the engine of the jacuzzi started twice in the middle of the night. Breakfast was okay. Hotel Stern is in the more quiet neighborhood of the city, not smack in the middle of the touristy area. Which is good! What helps is that even the orange water bus form the airport is stopping here. Very convenient.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Repko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 25 November 2013
Buongiorno!

I know about the issue with the Jacuzzi, the concierge told me that you had this inconvenience.
I'm sorry, please accept my apologize. We already called the technician and it has been solved.

I look forward to welcome you again here, have a great day!

Roberto
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Los Angeles, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Booked the Palazzo Stern as a prelude to a cruise. The location is perfection. Vaparetto right outside the door as well as own stop for a water taxi. Staff is friendly and helpful. The breakfast was delicious with good variety of choices. Our room was spacious and comfortable with a large bathroom and shower/bathtub which felt wonderful after a long day of exploring Venice. We loved awakening to the sights and sounds on the Grand Canal. Located between Ca Rezzonico and the Accademia museums, it is in a nice local neighborhood with restaurants nearby. This wonderfully restored Venetian palazzo was worth a bit of a splurge. We would highly recommend this hotel.

Room Tip: Book a room overlooking the Grand Canal.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaimary63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, 25 November 2013
Thank you for this very nice review!
I'm happy you enjoyed your stay with us and I look forward to welcome you again soon.

Have a great day!

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Stern

Property: Hotel Palazzo Stern
Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Venice
#7 Family Hotel in Venice
#15 Romantic Hotel in Venice
#16 Luxury Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Palazzo Stern 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Palazzo Stern is an historical Moorish Palazzo on the Grand Canal. The location is very convenient: easy to reach, close to the main attractions and at the same time in a very Venice area. If you are looking for a unique venetian experience in the real Venice and far from the crowd of the mass tourism we are the right place to choose. ... more   less 
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Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice

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