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“Perfect hotel in ideal location”

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Hotel Palazzo Stern
Ranked #21 of 387 Hotels in Venice
Certificate of Excellence
Reviewed 18 December 2013

The Palazzo Stern hotel turned out to be perfect in every respect. The location in the Dorsoduro area is ideal - off the tourist trail but within very easy reach of all Venice has to offer. Being adjacent to the Vapporetto stop and Alilaguna airport transport stop makes arrival and departure so easy and also getting around Venice via the Grand Canal. The architecture of the building is magnificent, the bedroom comfortable. We had very friendly, helpful and informative service from all of the staff. The breakfast offered a good selection. A wonderful extra touch was returning from breakfast on my birthday to find a bottle of prosecco artfully arranged in an ice bucket with accompanying biscuits and card from the management!! This is by far the best place we have stayed at in Venice and we will definitely return.

  • Stayed: December 2013, travelled as a couple
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Thank Sid361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 20 December 2013

I'm happy you enjoyed your stay and the little gift for your Birthday!
I look forward to welcome you again here in Venice, have a nice day and Merry Christmas!!!

Roberto

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620 - 626 of 1,754 reviews

Reviewed 17 December 2013

Very nice location.
Outside the confusion but within walking distance from all major atractions.
Vapporeto stop just outside the door.
Direct stop from the airport on Alilaguna.
Many nice restaurants nearby.
Wonderfull views.
Spectacular architecture.
Very clean and comfortable.
Friendly staff.

  • Stayed: December 2013, travelled with family
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Thank joseroriz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 20 December 2013

Thanks a lot for this very kind review!
I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice.

Merry Christmas!!!

Roberto

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Reviewed 16 December 2013

It was our second stay at palazzo stern .All of the staff are very friendly and helpful . They gave us many excellent advices and made table reseration at fine restaurants !!!!
When we come back to venice - and we really come back - we will stay at palazzo stern !!!!!
A big compliment to the reception !!!

Room Tip: corner suites
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  • Stayed: December 2013, travelled with friends
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Thank 34,527,890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 20 December 2013

Buongiorno!

Thank you for your very nice review!
We all look forward to welcome you again here in Venice.

Have a great day and Merry Christmas!!!

Roberto

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Reviewed 9 December 2013

We were looking for a good hotel a little away from the main tourist drag and the Stern fitted the bill perfectly.
Stepping off the Arancini Alilaguna line ftom the airport makes it so easy to get to. Check in was a breeze and we had been given a free room upgrade. Staff very friendly and helpful.
Lovely room. Very clean. Well appointed bathroom - shower over jacuzzi bath, toilet and bidet. Loads of toiletries. Good air-con/heating. Plenty of wardrobe space and personal safe. Good HDTV. 2 English language channels - CNN and the BBC. Big king sized bed.
The free breakfast had plenty of choice - cereals, fruit juices, a variety of breads, the usual cold meats and cheeses on the continent, a wide pastry selection and a hot choice of eggs and bacon. Also a first for me, a boil your own egg machine! Staff served coffee or tea etc. Coffee was great.
The hotel is very pretty inside and the upgrade has been to a high standard.
So everything you need for a short break and only 5 minutes to the Accademia Bridge, so 15 minutes to San Marco by foot. Perfect position.
We would stay there again in a heartbeat.

Room Tip: If you sleep with the window open, the front of the hotel on the Grand Canal might be a little noisy...
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  • Stayed: December 2013, travelled as a couple
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1  Thank janeandallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 13 December 2013

Buongiorno!

Thank you for your very kind review!
I'm happy you enjoyed your stay with us and I look forward to welcome you again soon!

Have a great day and Merry Christmas!!!

Roberto

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Reviewed 9 December 2013

We have stayed at the Palazzo Stern for the second time and once again enjoyed our stay very much. All of the staff are very friendly and helpful, they gave us excellent advice on places to go, made table reservations for us, helped us with our luggage.
The rooms are gorgious with Murano glass chandeliers, large beds and a beautiful bathroom. We had a breathtaking view of the Canal Grande from our windows. Unfortunately it was too cold to have breakfast on the terrace overlooking the Canal Grande, the view is terrific, but the breakfast room is also decorated very nicely. At our first stay, we had rooms overlooking the garden, which is also very nice, since there aren´t that many trees in Venice.

  • Stayed: December 2013, travelled with family
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Thank N W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 13 December 2013

Buongiorno!

Thanks a lot for your very kind review. I'm happy you enjoyed your stay for the second time!
I look forward to welcome you again here, Merry Christmas!!!

Roberto

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Reviewed 9 December 2013

This hotel was wonderful. It has a great location on the Grand Canal and has very professional staff. Although we had a few issues with our booking through a third party site, the hotel was very good and upgraded us to a Junior Suite for our trouble. The reception staff were knowledgeable about the city and recommended good places to eat (not the tourist traps) and also organised a free trip out to Murano with glass factory tour. Over all the rooms were good, the staff were great and the location was FANTASTIC.

  • Stayed: December 2013, travelled as a couple
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Thank Joann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 13 December 2013

Buongiorno!

Thank you for your very kind review. I'm happy you enjoyed your stay and that you appreciated the free upgrade.
We always suggest to book directly with us, to avoid misunderstanding or mistakes. In any case feel free to ask anything before your arrival, doesn't matter with who you booked your stay. We are always at your disposal for any clarification or issue.

Thank you and have a great day!

Roberto

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Reviewed 8 December 2013

Stayed 4 nights at the end of November as a surprise for my husband's birthday. From the welcome on arrival, followed by complimentary Prosecco and birthday greetings, the attention to detail and high standards of this hotel were exemplary. All staff were helpful and courteous, breakfast was generous and varied (fresh fruit, muesli, cereals, yoghurts, different pastries and cakes each day, various breads, cold meats and cheese, bacon and various eggs) and served with spotless tablecloths and fresh flowers.The position on the Grand Canal is delightful and the location in Dorsodouro ideal - near enough to walk or hop on the vaporetto to explore key sights, but Dorsodouro is charming and quiet with good places to eat. recommended by the hotel (we especially liked Enoteca Ai Artisti). We would certainly return to this hotel, and although we were lucky with sunny, though chilly weather, would recommend Venice at this time of the year.

Room Tip: We had a deluxe category room (401) - we didn't expect a view, but found the room comfortable, w...
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  • Stayed: November 2013, travelled as a couple
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1  Thank s1j_410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 13 December 2013

Buongiorno!

Thank you for your very nice review, I'm happy you enjoyed your stay with us!

I look forward to welcome you again soon, have a great day!

Roberto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Stern

Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Venice
#5 Family Hotel in Venice
#15 Luxury Hotel in Venice
#15 Romantic Hotel in Venice
Price Range: £151 - £423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Stern 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Palazzo Stern is an historical Moorish Palazzo on the Grand Canal. The location is very convenient: easy to reach, close to the main attractions and at the same time in a very Venice area. If you are looking for a unique venetian experience in the real Venice and far from the crowd of the mass tourism we are the right place to choose. ... more   less 
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Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice

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