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Hotel Palazzo Stern
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Reviews (1,823)
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All reviewsca' rezzonicovaporetto stopgrand canalbeautiful hoteljunior suiteterrace overlooking the canalaccademia bridgejacuzzi bathperfect locationstandard roombottle of proseccowatch the worldwater busmurano glass chandeliersstay in veniceorange linecoffee machine
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Reviewed 22 April 2014

We stayed at the Palazzo Stern over the Easter holidays in a 3 person room on the ground floor. The room was spacious, beautifully decorated and well appointed with a mezzanine level.
The hotel itself is a stunning example of Venetian architecture, lovingly maintained inside and out. The outside terrace looks directly onto the Grand Canal and breakfast can be taken there, weather permitting. It's also such a relaxing place to sit at the end of a busy day and watch the world sail by.
All the staff are so helpful and friendly and nothing seems too much trouble. Housekeeping is excellent and everywhere was spotlessly clean.
The location in the Dorsoduro area of the city is perfect as it is quieter than other areas but access to the more touristy areas such as San Marco is only about a 25 minute relaxed walk. There are lots of options for eating out nearby and the streets feel very safe at night.
We decided to travel to the hotel by water taxi which is expensive but as the hotel has its own landing stage it is well worth the extra cost.
This hotel is a great find and when we next return to Venice we will return to the Palazzo Stern.

  • Stayed: April 2014, travelled with family
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Thank Eleni6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 24 April 2014

Buongiorno!

Thank you for your very nice review!
I'm happy you enjoyed your stay with us and I hope to welcome you again here in Venice.

Please remember that we have a private boat service free of charge for all those who book directly with us! the service have few restrictions unfortunately, but we are able to fit almost everybody's needs. SoDo not hesitate to contact us for more information!

Warmest regards,

Roberto

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Reviewed 20 April 2014

This hotel is perfectly located for a great trip to Venice. Easy to get to from the airport by catching the Alilaguna Orange line boat straight to Ca' Rezzonico stop (20 yards from hotel).
The hotel is a beautiful restored palace in a quieter part of Venice, but within easy walking distance of all tourist sites. There are great restaurants locally to choose from with great food at reasonable prices. The staff are very friendly and will recommend good restaurants for you. I will definitely return in the future.

Room Tip: We took out 16 year old daughter with us and choose a family room, she was comfortable to sleep in single bed downstairs while we had a very large bed in mezzanine area above.
  • Stayed: April 2014, travelled with family
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Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 24 April 2014

Buongiorno!

Thanks for the great review.
I'm happy you enjoyed your stay and I look forward to welcome you again here in the future.

Warmest regards,

Roberto

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Reviewed 19 April 2014

Spent a weekend here in a standard twin (502). Great room, overlooking the roof tops and as a result really quiet. Bathroom looked brand new and a comfy bed - for a standard room this was really good quality. Staff were all really friendly (thank you Filippo, Francesco) and genuine.

The decor of the hotel is stunning - looks like a little Moorish palace from inside the lobby and gets even better on the second floor. Quite deceiving as from the outside it's relatively plain.
Agree with everyone else on the location - perfect, it's a lovely little area far enough away from the crowds but not too far (25mins walk) to Piazza San Marco. Lots of little restaurants 5 mins away.

We had a jacuzzi on the roof which was lovely - you're the only ones up there (it's a jacuzzi-size roof area!) and views across the roof tops, well worth the 70 euros for an hour.
The breakfast is very filling, loads of choice and well worth getting down there for 7.30 when it opens to have the terrace to yourself for an hour. But watch the pigeons, they are real pests and will attack your food if you leave it 5 seconds...

And we'd also recommend coming in by private water taxi on arrival direct to the Palazzo Stern's private jetty - saves you having to wonder how to find your hotel with your heavy suitcases, and you get to feel like James Bond for 30 minutes - a stunning way in to Venice. We took the public line back and it's twice as long and you're pretty crammed inside.

Finally, Dennis the bar man was great - but the owner needs to rethink the incredibly high prices (€25 a gin & tonic!!!) which means you'd be better off going somewhere else for your aperitif and a view. Shame - a well priced happy hour and reasonable prices for standard drinks, and we would have stayed on the terrace more often.

Thanks everyone at Palazzo Stern, we will recommend you!

Room Tip: If you have a standard room go for the 5th floor (they're on ground and fifth). For a quiet sleep, the ones facing the back are nice and quiet.
  • Stayed: April 2014, travelled as a couple
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1  Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 24 April 2014

Buongiorno!

Thank you for your very nice review. I'm happy you enjoyed your stay with us!
I'm sorry for the high rates at the bar. We made a mistake with the menus etc. but now it's fixed and the rates are much cheaper.

Thank you and have a great day!

Roberto

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Reviewed 18 April 2014

We would absolutely recommend this hotel. Fantastic location on the Grand Canal, right next to the Ca Rezzonico vaporetta stop and only a 5 min walk from the Accademia. Lots of restaurants to choose from locally, would recommend Pane Vino e San Danielle which is only a couple of hundred yards away.
The staff were friendly and helpful. Breakfast was a good selection of continental buffet and bacon & eggs.
We had a triple room with a huge double and a single and with a shower wet room. The beds were very comfortable.
No hesitation in recommending the Palazzo Stern

  • Stayed: April 2014, travelled with family
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 24 April 2014

Buongiorno!

Thank you for your great review!
I'm happy you enjoyed your stay and I look forward to welcome you again soon.

Have a great day,

Roberto

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Reviewed 18 April 2014

Not sure what I can add that hasn't already been said, however I can confirm that the staff and wonderfully welcoming and helpful and the location is perfect - close enough to the main areas that walking is not a chore, yet far enough away that you avoid the crowds. Being able to virtually walk out of the hotel onto the vaporetto is a bonus.

As others have noted, the rooms at the front (we stayed in a junior suite - 404) have a glorious view but you do need to bear in mind that the canal is basically the high street so there is some noise, and there is a bell tower across the canal that rings at 7:30 most mornings, so light sleepers beware.

There are a number of very good restaurants within 10 walk covering the full gamet of italian/venetian food. Be warned though, we were there just before Easter, before the high season, and a couple of the restaurants were still booked out every night. I imagine more will require reservations in busy periods.

Room Tip: Not really a room tip, however getting a water taxi to the hotel from the airport is by far the most convenient and stylish way to arrive, however it's not cheap (110 euro at time of writing). Order one from the desk immediately in front of the arrivals gate (it's a fixed price, although you can get a 10 euro reduction on the return fair if you book in advance). The mainly covered walk to the dock is flat (and so it easy to navigate with luggage) and takes about 10 minutes. The boat trip itself takes about 20 minutes and delivers you to the private dock of the hotel. The alternative is the Alilaguna water bus (Arancia/Orange line), which can be cheaper if there are only a few of you but takes just over an hour to the Ca'Rezzonico dock close to the hotel.
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Palazzo Stern, responded to this reviewResponded 24 April 2014

Buongiorno!

Thank you for your very nice review!
I'm happy you enjoyed your stay with us and I hope to have the chance to welcome you again soon.

Sure during high season is better to reserve the restaurants. We can do it for you, just let us know!
:o)

Warmest regards,

Roberto

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