READERS... know that I was absolutely delighted with my recent stay in the Venice Certosa Hotel. I found the staff and management to be exceptionally friendly; kind and helpful. And yet, all in a very unobtrusive and professional way.
There was an accidental double booking in my original hotel and I was unexpectedly transferred to the Venice Certosa Hotel. At all times I was afforded extra care even though the original booking error had nothing to do with Certosa Hotel. In particular, I was very impressed with Sabrina, the duty manage on the day. She calmly dealt with my problem and was very sensitive to my needs through out my stay. There was a sincerity about her manner that's a rare find in business today.
Certosa Hotel is on the nearby island of the same name. Getting there during and after hours is relatively very simple and totally worth the effort. Once there, and this is the real magic of the place... its an oasis from the 'madding crowds' back in the city center. The peace and tranquility of the area is in sharp contrast to the rush and hassle of what is one of Europe's busiest tourists centers.
I found the hotel to be exceptional clean and excellent value for money. The breakfast was set in a small and very peaceful slice of nature. Wild rabbits were running happily in the near distance. It was a wonderfully fresh and full breakfast I might add. Very relaxing in a spacious green decked area adjacent to the hotel.
If I was to find any fault it was that its not very well sign posted. But the more I think about it... I hope this hotel continues to be a well kept secret !
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