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“Good location.”
Review of UNA Hotel Venezia

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UNA Hotel Venezia
Ranked #37 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 30 September 2013

This was an anniversary break and ticked all of the boxes.
Venice is both amazing and a maze. Initially arrived on the Water bus at Ca'd'Ora which is halfway between the train station in the north of Venice and San Marco in the south. The hotel is a five minute walk from this stop. On arrival, we were met by very courteous staff and our bags were taken to our room. The room was a very good size however, that was this particular room. On looking at the fire escape plan by the lifts, you could see that the room sizes varied enormously. The bathroom was well appointed and very clean. One downside to the hotel was the lack of any real communal areas. No bar and a very small breakfast room that required one person to "Hold the table" whilst the other visited the buffet. If you failed to do this, staff would clear your table and someone else would be sat there. That being said, the breakfast was of good quality and plentiful. In the afternoon, complementary refreshments are provided including fruit juices, tea, coffee, cakes, white wine and Prosecco.
The hotel is well positioned for travel by foot and Vaporetto (water bus). The main shopping street from the north of Venice to San Marco, Strada Nova, is only a couple of minutes walk away.
Would I go back to this hotel again? Yes.

Room Tip: Ask the hotel to email you a copy of the fire escape plan. This will show you the architects layout...
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  • Stayed: August 2013, travelled as a couple
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1  Thank sherriwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
unavene, Direttore at UNA Hotel Venezia, responded to this reviewResponded 2 October 2013

Dear Sherriwill,

We deeply appreciate your opinions . It's important to receive either positive or negative feedback in order to improve our standard. This allow us get more and more customer oriented.

Being our Hotel a noble Palazzo Veneziano , all the public spaces resemble the living area of this ancient residence with moderate spaces. From your feedback it seems that your stay took place in September a month where we were fully booked almost everyday. We are sorry if you found the breakfast room crowded due to the unexpected number of people having breakfast at the same time.


Looking forward the pleasure to welcoming you at our Hotel once again, please have our

Best regards

Paolo Vianello
UNA Hotel Venezia
General Manager

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Reviewed 30 September 2013

We chose this hotel based on a previous UNA hotel stay in Rome. As expected, the service was top-notch. We were upgraded on arrival to a superior room, which was spacious and had a nice bathroom. The light breakfast every morning was great. The only issue we experienced was with the Wifi connection, which only seems to work in the hallways and lobby. The signal seemed to be very weak in the rooms. The hotel is in a residential neighborhood, a few minutes walk to Strada Nuova. If you have never been to Venice, be prepared for crowds--I can usually only take 3 days of being trampled in the streets before I have had enough, but I really do enjoy visiting this city and I look forward to going back.

  • Stayed: September 2013, travelled as a couple
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1  Thank 29Ice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

We stayed for 2 nights in early September. We probably picked more of a room than we needed, desiring a canal view. The room was incredibly large (or I should say 2 rooms), and it was a job just to open curtains so you could SEE the view. Lovely large bathroom, and the room was very clean. The staff is highly professional. The only negative is that when we checked in the wifi was not explained to us (we later learned the drill which is common in Italy - having to obtain a voucher for each device that will give you a different password) but nothing was mentioned when we checked in. We had some business we had to do while away and burned up a day and $$$$ using our european data plan until we realized we needed a password. The front desk clerk was a BIT snippy when I suggested they explain that at check in saying "we are used to people asking us for it". Other than that they will arrange anything you need. It felt like it was confusing to find our way at first but truly it is 2 minutes to the Main Street. There is a gondola shuttle very close by that will take you across, and also a water ferry dock very close by that used to take the ferry to the train station. The breakfast was quite nice and well supplied, and evening snacks a very nice touch also. We did not adore Venice, but we certainly liked our hotel!

  • Stayed: September 2013, travelled as a couple
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1  Thank Akgambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We are just back from a three night stay at this hotel. It had been recommended to me by a colleague and I was certainly not disappointed. The staff were friendly and we had an executive room on the first floor. The hotel had everything we needed and was very clean. The breakfast buffet was very good and the complementary buffet and snacks in the afternoon was great aswell. We went to the opera and the reception staff organised it all for us. Some of the other reviews we have read on this hotel suggest that is miles away. In reality it is a two minute walk from Strada Nova. In terms of getting to the hotel from the airport we got the public water bus to Madonna dell'orto (on the orange line) and it was a 15 minute walk but on the way back that the F.te Nove stop (on the blue line) is only 5 minutes walk from the hotel. Return fare is 27 Euros each. If you go to the public transport desk at the airport you can get tickets and a free map

Room Tip: We had an executive room which was excellent for the two of us.
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  • Stayed: September 2013, travelled as a couple
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Thank Stuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

This hotel is a little gem. The rooms are old school Venetian style, luxurious and very large. The hotel is a short walk from Rialto bridge so nice and easy to get to. The staff were very helpful and wanted to do anything possible to please. There was also complimentary coffee, prosecco and cakes every afternoon (lovely touch). We were incredibly happy with our choice, as were others we met during our stay. If we went back to Venice it would be back to this hotel, very good value for money.

Stayed: March 2013, travelled as a couple
Thank CRG_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

My husband and I were in Venice 4 years ago and stayed at Una based on Tripadvisor reviews. Great stay then and again this year. Aside from being clean, having friendly/helpful staff - so nice to be off the main canal and yet so close to everything. Highly recommend this hotel.

  • Stayed: September 2013, travelled as a couple
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Thank Dontstayhome_39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
unavene, Direttore at UNA Hotel Venezia, responded to this reviewResponded 25 September 2013

Dear Mr Dontstayhome_39

thank you very much for your kind review.

it is a very big pleasure realizing that after 4 years from your stay you still have a good remembrance of it. We were very glad in reading it and we appreciate your feedback and your consideration. This is a great imput to our efforts to make all our guests stay a memorable one.

We hope to welcoming you in a nearest future, to make your stay with us enjoyable once again and to discover the new services we offer our clients.

Paolo Vianello
UNA Hotel Venezia
General Manager

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Reviewed 17 September 2013

This hotel has a great location:
- close to all major attractions
- quiet since it's in a residential area
- near 2 Vaporetto stops

The staff is excellent, very friendly and helpful.
The breakfast is great as well with a wide variety of foods.

They have a complimentary tea, coffee and snacks which is great after a day walking in the city.

  • Stayed: September 2013, travelled as a couple
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Thank sergiomontelobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
unavene, Direttore at UNA Hotel Venezia, responded to this reviewResponded 19 September 2013

Dear Mr Sergiomontelobo,

We were very glad in reading your feedback. This is a great imput to our efforts to make all our guests stay a memorable one.

We are glad you enjoyed your stay with us and especially the complimentary "tea and coffee snack". In placing an afternoon buffet at clients disposal we let them restore after a long day and give them the opportunity to meet other people and share their experiences.
We thank you once again for your positive review and hope to have you as our honorable guest once again.

Paolo Vianello
UNA Hotel Venezia
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Hotel Venezia

Address: Ruga Dei do Pozzi Cannaregio 4173 | Cannaregio, 30121 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#12 Family Hotel in Venice
#25 Luxury Hotel in Venice
#26 Romantic Hotel in Venice
#31 Business Hotel in Venice
Price Range: £115 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Venezia 4*
Number of rooms: 37
Official Description (provided by the hotel):
UNA Hotel Venezia, precious pearl in the Lagoon, is a luxurious hotel located in the historical and lively Cannaregio district, close to the most important tourist sites. The prestigious building has been restored to the ancient grandeur in the classic Venetian style and features 37 gorgeous rooms and a rich American Bar. ... more   less 
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Also Known As:
Una Hotel Venice

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