Always ask to see your room before you receive! Especially if you booking at www.booking.com! Don't let them transfering you!!!
We booked a standard room at Marco Polo but they transfered us to an other hotel named Hotel Mastino. It's an older, less styled hotel, we got a very small, dark, smelly room with a tiny window and view to the backyard with air condition boxes. I asked back 3 times, why they move us there, they said "because people who booking a room at booking.com is get an other kind of room but it's closer to the city."
At the next morning after we checked out and payed everything I had to go back to Marco Polo to leave the garage key there. There was a room door open (during the cleaning) and I looked into it. It was a new, big, beautiful room, exactly like on the official picture what I booked originally!!!
They let themselves the right to discriminate you if you booking at booking.com, this is incomprehensible, I'm a big traveler plus a flight attendant, so have been hundreds of hotels, but nobody did anything like that before!More
- Free Wifi
- Breakfast included