I stayed in this hotel for business for 5 days in May. I loved everything about the hotel. Great location, comfortable and very clean rooms, spacious bathroom, comfortable beds, pleasant staff, excellent meats and fruit for breakfast. I would give the hotel 5 stars except for the impossible wifi.
When I checked in mid day, the connection was so slow that I couldn't even check my emails. I had to go to a neighboring hotel and beg them to let me use their wifi (which they finally did, after quite a bit of convincing). The staff at the Best Western kept saying that they'd never experienced such a problem before. But then I heard other guests who had been there previously complaining. It seems that the hotel just doesn't have enough bandwidth for all their guests/devices. You had to wait until after midnight to be able to access email and do other work. Frankly, that's ridiculous. The wifi at the other hotel and at the university where I was working was excellent, so good wifi is available.
I urge the hotel to upgrade its wifi system. Otherwise, this hotel is a fantastic place to stay, but only if you don't have to do any business.
- Official Description (provided by the hotel):
- Best Western Hotel Firenze is a modern 4 stars with all comforts in each room, everyone of them either with steam bath or jacuzzi. Besides the main bulding it has an annex (called Casa Cavallino) with 18 apartments, everyone with its own kitchen corner, very suitable for families or long stays. Both in common areas and every room you will find free wi-fi internet connection. A Bar lounge is available in the lobby as outdoor place to have a drink or eat easy meals. There are meeting rooms with a maximum of 50 person capacity. Well located, it is 10 minutes walking far from the city center, where you can find the famous Arena, and same distance from the train station, where you can take the 20 minutes frequency shuttle bus to the local airport (Aeroporti del Garda). If you come by car the Hotel offers a garage service starting from 15 € charge. 22 bicicles are available for rent to visit the town by bike. ... more less
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- Also Known As:
- Best Western Firenze
- Best Western Verona
- Verona Best Western