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“Best Hotel during our month in Italy!”

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Best Western PLUS Hotel De Capuleti
Ranked #9 of 77 Hotels in Verona
Certificate of Excellence
Reviewed 11 June 2012

My husband and I spent a month in Italy April/May 2012 and 2 of those nights were in Verona and we just chanced upon the Hotel De Capuleti through the Tourist Information Center. And how glad we did! I love Best Westerns in the US, but can't say I would have booked one in Italy, but would have missed the mark a mile if we didn't stay here. This was our favorite hotel during our entire stay and we stayed in some VERY nice hotels. The staff was lovely, the room was a dream! It was quiet and cozy with a BALCONY looking over rooftops and with bells ringing night and morning. The breakfast was absolutely delicious. And ALL for only 109 Euro a night. The best hotel regardless of price. And excellent value. Don't miss it!

Room Tip: We stayed in 536 at the top of the first flight of stairs and at the end of the hall and were thrill...
  • Stayed: April 2012, travelled as a couple
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Thank RuthieBinLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

We want to say thank you for having posted a comment about your stay in our Hotel.
We are also glad to know that you enjoyed very much your stay and that you appreciated our facilities and design.
We invite you to follow us and our town on our Facebook page and our website.

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Reviews (646)
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143 - 149 of 646 reviews

Reviewed 5 June 2012

After reading mixed reviews on Tripavisor I didn't expect much, but was pleasantly surprised on entering a huge and stylish room with all mod cons (including free wifi), a comfy bed (no street noise) and a tastefully done-up bathroom. The only quibble one might have was the breakfast area, which was not really partitioned off from the entrance and reception area; breakfast itself was perfectly adequate. Free parking (very helpful staff) was no problem directly in front of the hotel; its location a five-minute walk from all major attractions is perfect, so we would definitely book the hotel again.

  • Stayed: May 2012, travelled with family
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1  Thank ijnlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

We are glad to know that our Hotel fulfilled your expectations and that you were surprised upon the last reviews of our hotel, probably they refer at the old look of the Hotel, but as you’ve seen we’ve just renewed the whole building and completely changed the look of the hotel. Anyways we invite you to follow us on our Facebook page and on our website.

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Reviewed 15 May 2012

We stayed at the hotel 1week ago and were pleasantly surprised. The hotel is newly refurbished and everything is very new. The hotel is nothing like the website suggests. It's very modern and bright, very cool.

Rooms are lovely, contemporary and modern with everything you need. If you want coffee etc just ask reception and you get one delivered for your stay. Bathrooms are great and the little balcony is a bonus.

Breakfast has a good selection, something for everyone.

Staff are courteous and helpful though some are a bit clueless with directions and distance!

Best thing about this hotel is the location, it's literally 2 minutes from the arena and main tourist sites. You couldn't ask to be nearer and the cost of the hotel in relation to location is very good value for money.

Best western need to update their website as it does no justice for a lovely little hotel.

Verona is a beautiful city, with great nightlife and a lot of things to do.

A great stay all round, thoroughly recommend a visit to the hotel and verona!

Best thing

Room Tip: Ask for a room on the fourth floor on the back of the hotel. Peaceful rooms with great views of Vero...
  • Stayed: May 2012, travelled as a couple
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4  Thank anneloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alex_bold, Responsabile reception at Best Western PLUS Hotel De Capuleti, responded to this reviewResponded 27 May 2012

Thank you very much for having posted about your stay in our Hotel. We’re glad to know that you appreciated our new concept of the Hotel: modernity bound with tradition to make our guest feel like home during their Journey in our beautiful town.
Thank you very much also for your suggestions, we’ll provide to fill what’s missing in our website as soon as we’ll have a bit of time to do it, since the hotel has just been completely renovated.
Hoping to welcome you again soon in our hotel, we kindly invite you to follow us on our facebook page and of course on our website that we’ll provide to update asap.
Kind regards

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Reviewed 2 May 2012

We spent three nights at this hotel and were pleasantly surprised. Juliet's Tomb is right around the corner, and it is a 2 minute walk away from the Arena - all in all very well located. The breakfast is your average continental breakfast, the rooms are small but functional, English TV channels. The front desk didn't seem to know very much about the surrounding areas by Verona, and we later learned that the staff are all knew. Would recommend this to anyone visiting Verona.

  • Stayed: April 2012, travelled with family
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1  Thank Aveens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alex_bold, Direttore generale at Best Western PLUS Hotel De Capuleti, responded to this reviewResponded 20 May 2012

Thank you very much for your comment, we are glad to know that you had a pleasant stay in our Hotel and we hope to welcome you again soon.
In the meantime you can follow us on Facebook and on our website to always be in touch with all the news and the main events you can find in Verona.

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Reviewed 4 March 2012

This hotel has a good location, you can easily walk to the centre of the city. The rooms are very small. The breakfast is good. A bonus is the free parking next to the hotel.

  • Stayed: April 2011, travelled with family
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1  Thank Lauren2306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

We stayed here as we went to see the George Michael concert at the arena. It's a really good location for the arena - only 5 minutes away. I know some people have been less than impressed with this hotel but we had a quiet room which is really important to us as we live in the middle of nowhere. It was clean enough and the breakfast was nice (not lovely not brilliant but nice enough). Italy is a really expensive place to go and the hotel 'did the job', nothing more nothing less. If you want something posher you're really gonna have to pay up and look big if you go to Italy.

  • Stayed: September 2011, travelled as a couple
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1  Thank lizafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

After numerous stays in BW motels during an american roadtrip 2 years ago I decided to give them a go in Verona. Wow, what a difference to the american motels. The website is very misleading. This hotel appears to be stuck in the 70s and is far, far from value for money. Although the hotel is quite close to the centre, it is on a noisy and busy road. The website boasted air-conditioning in the room (vital!!) yet the aircon unit was over 20 years old and totally ineffective even on it's coolest setting. Parking on the street was free but never guaranteed so we opted for the offstreet parking (this was an undercover private parking area some 200m from the hotel) and costs 14 euros/day. The room also boasted a queen-sized bed - This was actually two single beds pushed together. Breakfast really was nothing special and the bar appeared to be just a counter and nothing else. No drinks to be seen anywhere. The only positive in our stay was the reception staff who were lovely. All in all, it was very disappointing and very poor value for money. It's not in a prime area yet 2 nights cost in excess of £300. I've stayed in far better for far less. The place is in need of a complete refit from top to bottom.

Room Tip: don't have a room on the street side. You have to have the windows open as the aircon doesn'...
  • Stayed: September 2011, travelled as a couple
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1  Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western PLUS Hotel De Capuleti

Address: Via del Pontiere 26, 37122, Verona, Italy (Formerly BEST WESTERN PLUS Hotel De Capuleti)
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Verona
#17 Romantic Hotel in Verona
Price Range: £84 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western PLUS Hotel De Capuleti 3*
Number of rooms: 34
Official Description (provided by the hotel):
Completely refurbished in 2012, Hotel De' Capuleti is contemporary and design structure, suitable for business travellers, couples or families. It's located in the city center, few minutes walking from main turist attractions, like Arena of Verona, Castelvecchio and ways of shopping. Rooms are equipped with every comforts and facilities you need and free Wi-Fi is available throughout the building. Everyday guests could enjoy a free welcome drink served in the hotel lounge area. Namastè SPA is only for exclusive use and costs 25 Euros per person: you must book, in advance or during your stay, the time range you'd like to enjoy at hotel front desk. ... more   less 
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Also Known As:
Best Western De Capuleti
Best Western Verona
Verona Best Western

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