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“verona hotel”

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Roseo Hotel Leon D'Oro
Ranked #30 of 79 Hotels in Verona
Dubai, United Arab Emirates
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“verona hotel”
1 of 5 bubbles Reviewed 12 June 2014

Bad service , horrible location , old , horrible horrible .....the internet does not work at all

Please do not stay there even for free

The location is out off the city center and there is nothing around not even a small shop where u can get a bottle of water

Room Tip: Bad location horrible service , stayed 3 nights there the internet was not working at all , droopi...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ASamad1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 15 June 2014
Google Translation
Perbacco! Se non conoscessi il nostro hotel penserei che questa struttura sia ubicata in pieno deserto da come Lei la descrive... !!?

Certamente non siamo il 7 stelle di Dubai, ma la Sua recensione (forse per la prima volta) mi appare realmente realmente surreale ed inappropriata.

Saluti,
Barbara Agos
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1,267 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Zaporizhzhya, Ukraine
Level Contributor
218 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

i didn't find anything special about this hotel since i was during 2 nights only but i can say that the food and Bardolino in the bar were ok and the personnel was very kind to me. one special thing - there's a canal with floating water just near the windows. some will find it noisy but i found it cool

Room Tip: choose room with the view on the channel
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Max F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 15 June 2014
Google Translation
Grazie infinite per la recensione.
Spero non ci abbia confusi con qualche altra struttura visto che distiamo 20 km da Bardolino...

A presto!
Barbara Agos
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 June 2014 via mobile

The reception and exterior look nice but rooms were really worn out. Maybe it was an excellent hotel 20-30 years ago but the thruth is it needs a general renovation of the rooms. We stayed only two nights and i couldn't wait to leave although we had really nice time touring the city. I still feel that horrible smell of something old and dirty in the room that never let me feel cosy and relaxed. Apart from this the staff was really friendly and helpful, the location is relatively close to Arena, the breakfast was good and we don't really have any other complaints...It's just time to invest some money and refurbish the rooms.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank Martina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 11 June 2014
Google Translation
Buongiorno e grazie della recensione.

Su un punto sono totalmente d'accordo con Lei: è momento di investire.

Mi creda però che da quando abbiamo iniziato questa nuova avventura con la nuova gestione, è stato un continuo e costante investimento.

Oltre il lavori iniziali di ristrutturazione, di cui potrà leggere nelle precedenti risposte, attualmente sono già state fatti (o sono in corso d'opera) i seguenti interventi:

- sostituzione del condizionatore generale (costo realmente importante e considerevole se pensa alle nostre 190 camere e 11 sale meeting, nonché a tutti gli spazi comuni)

- sostituzione delle pareti vasche (in vetro) in TUTTE le camere

- rivisitazione (siamo già alla seconda) degli elementi d'arredo e decorativi della hall

- servizio sky mondiali nella hall

- rifacimento parte elettrica

- incremento arredamento esterno per zona "relax" estiva

Nelle camere tv, frigo bar, casseforti, phon e telefoni erano già stati acquistati ex novo.
Rivisitazione bagni e complementi d'arredo.

Per il futuro nuovi e numerosi interventi sono già in progetto ma sicuramente scaglionati mese per mese in quanto vogliamo continuare a proseguire punto per punto con qualità e professionalità.

Speriamo in futuro di farLe trovare un ambiente ancora più confortevole e rimodernato.

Cordialmente,
Barbara Agos
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Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 5 June 2014 via mobile

We decided to spend a long weekend in Verona and being wishful to go around we were strongly committed to use the room only for sleeping. Therefore, the choice was actually driven by price and distance, and clearly drove us to this hotel.

As for the distance, the hotel is 15 min away from the Arena at a walking distance. The hotel is just out of the city wall and close to the train station, at the very beginning of the industrial area. So if you are not lucky, the view could remind you a context described by either Dickens or Chaplin.
Moreover, walking from / to the center implies walking through a dark closed tunnel which does not make you feeling safe, especially at night time. However, distance was fine.

As for the price, we paid more than 100 euro per night, honestly too expensive for the hotel, since facilities and furniture are worn out (I guess 80's style) while rooms are too small.

As for breakfast, I confirm that it is arranged at the Level -2 and drinks are limited with either coffee and juices coming from an instant machine. There is a choice of things to eat but nothing fantastic.

Anyway, the staff is extremely polite and supportive, and all in all this hotel might still be THE optimal solution given the prices of other better hotels.

Stayed June 2014, travelled as a couple
Helpful?
Thank Johnny_Lorenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 8 June 2014
Google Translation
Egregio Mr Johnny,

il nostro hotel è dislocato a solo 15 minuti dal centro di Verona ed essendo la nostra una città dove tutto è a portata "di mano", contemporaneamente siamo vicini alla stazione alla fiera e alla zona industriale. Questo in realtà, mi creda, per noi e per la clientela che abitualmente ci sceglie è un plus in quanto siamo praticamente l'OMBELICO di Verona :-)

Riguardo il sottopasso, 20m circa di passaggio, ci stiamo impegnando dall'apertura a renderlo più gradevole. Grazie all'aiuto e al supporto dell'azienda AMIA viene periodicamente pulito, il Comune di Verona ha sistemato definitivamente l'illuminazione dello stesso e, assieme alla collaborazione delle Cartiere Fedrigoni e con l'organizzazione Comunale abbiamo indetto un concorso per far abbellire con murales le pareti del sottopasso. Pensi che sia noi che Fedrigoni abbiamo messo 1000 euro a disposizione del vincitore del concorso. Non poco se si considera che si tratta di un passaggio pubblico e non di nostra proprietà privata. Questo solo per farLe capire che ci teniamo che i nostri clienti stiano bene dentro e fuori il nostro hotel.

Non mi dilungo sul discorso colazione (la cui sala è al piano -2, ma trattasi di ambiente completamente finestrato e con luce naturale), in quanto più volte abbiamo fatto presente che oltre ai distributori automatici c'è un costante servizio di caffetteria espressa (INCLUSA NEL PREZZO) a disposizione di tutti gli ospiti, gruppi turistici compresi. La ringrazio in ogni modo per l'ulteriore puntualizzazione: posizioneremo dei cartelli da oggi per far sì che questo messaggio sia ancora più chiaro.

Cordialmente,
Barbara Agos
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2014

Got this hotel for like 30% off.
Good size of room, 15 minute to the city centre of Verona. Good breakfast.
The hotel is just so fab!
You would never regret staying here even if you pay for it full price:)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edzma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 8 June 2014
Google Translation
Grazie mille per il Suo commento.

Mi rincuora dopo aver letto la precedente recensione che affermava (chissà mai perché), esattamente il contrario.

Che dire: venite a provarci per capire chi ha realmente ragione.
Vi aspettiamo a braccia aperte !

Saluti,
Barbara Agos
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 31 May 2014 via mobile

Im not impressed at all the hotel is located very close to a factory area to far away from the center of the old verona. On top of the rooms where worn down and the building looks more like an old factory building, suggest strongly that you find another place to stay!

Stayed May 2014
Helpful?
Thank Carsten C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 8 June 2014
Google Translation
Mi spiace leggere il Suo commento "concentrato" e negativo.

Non riteniamo di essere un hotel di lusso ma siamo certi dell'ottimo servizio che offriamo per essere un hotel 4 stelle e fortunatamente parecchie delle recensioni pubblicate lo confermano.

Probabilmente non siamo la struttura che risponde alle Sue esigenze ma dovrebbe anche fare una riflessione sulle nostre tariffe proposte.

Saluti,
Barbara Agos
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Germany
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 22 May 2014 via mobile

I frequent Verona on Business ( Lucky me !) and due to a concert my usual hotel was booked out . So we were booked into the hotel Leon . Only 15-20 minute walk to the Arena
Driving up I thought we were staying in a warehouse , but then we arrived in the courtyard. Clean and welcoming . Entering the hotel you are in a huge marbled / tiled reception area quite impressive. Receptionist was extremely friendly and helpful. Very genuine and not preprogrammed . I checked into my room . Standard room with standard amenities. The room was clean but it seemed like it had better days. Bathroom was clean also seemed to be a bit run down . Get this no cold water in the shower !!
How many times have you read something like that ??
Although the bed was comfortable Sleep was an issue as my room was next to a train yard .
Breakfast was 2 floors down in a big hall .for me it seemed like they had no place to put the breakfast room. Breakfast itself was okay . Not much selection . scrambled eggs were out too long as they had started turning green. Sausages and bacon were Luke warm. Limited cold cereals, Breads etc And cappuccino from an instant machine !!! Most disappointing ! . All in all it my stay was a positive one, but I would still prefer my usual hotel

Stayed May 2014, travelled on business
Helpful?
Thank shagadelicchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseo L, Direttore at Roseo Hotel Leon D'Oro, responded to this review, 29 May 2014
Google Translation
Il primo amore non si scorda mai, dicono... per cui comprendiamo che l'essere affezionato al proprio hotel ci possa mettere in secondo piano.

Speriamo che anche i nostri clienti fidelizzati ci riservino lo stesso speciale pensiero che Lei sta riservando al Suo storico hotel.

E chissà, magari quando questo è al completo... a noi fa piacere anche essere la seconda scelta ;-)

Saluti,
Barbara Agos
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Additional Information about Roseo Hotel Leon D'Oro

Property: Roseo Hotel Leon D'Oro
Address: Viale del Piave 5, 37135, Verona, Italy
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotel in Verona
Price Range (Based on Average Rates): £
Hotel Class:4 star — Roseo Hotel Leon D'Oro 4*
Number of rooms: 190
Official Description (provided by the hotel):
The Ròseo Hotel Leon d'Oro enjoys an excellent location in the heart of Verona . Located near the most important monuments of this wonderful city, rich in history, culture and art.The Ròseo Hotel Leon d'Oro of Verona is a bright hotel with large open spaces and high-quality furniture, where the light illuminates the pale marble columns and shines in Murano glass chandeliers. The Ròseo Hotel Leon d'Oro of Verona has 190 rooms decorated in a very elegant style and equipped with every modern comfort. The guests will find their bright colors, the intimate and refined details of their interiors, but also the convenience and functionality of available facilities. ... more   less 
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Also Known As:
Boscolo Leon d Oro Verona

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