We stayed at the Due Torri for a week. We had stayed previously, my wife as far back as 40 years ago. Unfortunately the hotel has changed ownership several times and the sumptuous splendour has been largely stripped out. The front desk staff are particularly unfriendly. If you stay at a "Leading Hotel of the World" for a week, they should know your name when you pick up your key twice a day. Instead not a smile.
In contrast the staff at the bar are old school. Excellent. Indeed I would recommend non-residents to stray in to have a drink and bar snacks.
The room was clean and attractive. The sheets are linen. This is supposed to be a luxury but I found them scratchy. The marble bath was also clean and well-maintained.
Overall the Due Torri did not live up to its reputation. On my next trip I will search out a new boutique hotel that is trying harder to please the 5-star luxury customer. At this price level the service should be consistnently stellar.
- Official Description (provided by the hotel):
- The Due Torri Hotel is situated in the historic centre of Verona near the church of Saint Anastasia, as stone’s throw from Juliet’s famous balcony, Piazza Bra and the Arena, known throughout the world.The superb quality of the furnishings and the professional service are highly valued by its illustrious Italian and international clientele, making it the most renowned five-star hotel in Verona.The Hotel - hosted in a XIV century palace, named “Dell’Aquila” - is numbered among the historical dwelling house of the city and it’s member of “The Leading Hotels of The World”.Among the services offered by the structure, Due Torri Hotel is authorized reseller for Fondazione Arena di Verona, with the possibility to buy the tickets for Opera Festival directly by the means of our concierge or booking office ... more less
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- Also Known As:
- Due Torri Baglioni Verona
- Due Torri Baglioni Hotel Verona