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All reviews great location via mazzini old town excellent hotel good size welcome drink major attractions shopping street main sights central verona roman arena heart centre city garage courtyard
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Reviewed 24 March 2019 via mobile

+Location great, even arriving by car.
-Rooms are small and the quality of air bad during the night and this was not good at all
+Personnel really nice and friendly. Helping a lot.
+Good breakfast. Lot of variety.

Date of stay: March 2019
Trip type: Travelled with friends
Thank 292jyrkim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelAccademiaVerona, A. - Reception, Customer Care Service at Accademia Hotel, responded to this reviewResponded 30 March 2019

Dear Customer,
thank you for your review. We regret that you found our rooms too small for your expectations. We have different categories, from an economy to a Suite. Next time you book, you can write us and enquire for something better, we will be glad to assist you the best we can in your choice. About the quality of air, we do not understand what you are referring to, we invite you to give us more details in order to verify the happening.
Best regards.
A. - Reception, Customer Care Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2019 via mobile

The Hotel Accademia is a very nice 4stars hotel with an excellent location in the center of historic Verona. The staff is friendly snd the rooms are clean and well appointed. Breakfast was included in my rate and it was good. The problem I had was with the temperature in the room, it was HOT. I turned off the heater and turned on the A/C but it was not working. It was near midnight when we return to our room so changing rooms was not an option. I opened the window since the outside temp was cool but the noise was horrible since the street below our window was full with bars and restaurants open until very late because it was a Friday. We had a terrible night with very little sleep!

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank conradowa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelAccademiaVerona, A. - Reception, Customer Care Service at Accademia Hotel, responded to this reviewResponded 30 March 2019

Dear Customer,
we regret that you spent a terrible night. March has been an up and down with the temperature. One day was very warm and the day after cold again. Furthermore, the municipality has specific regulations for switching on and off the heating and a/c system for environmental reasons and at this time of the year, we can only turn it off. We feel sorry for that. Anyhow we hope, we will welcome you again in the nearby future-
Regards-
A. - Reception. Customer Care Service

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Reviewed 18 March 2019

My husband booked me a suite for my birthday weekend in Verona. When we went to the room they had given us we were so disappointed. Apparently their "modern" rooms are not our idea of modern. It felt like we walked into a hospital room. We went to the front desk, and they gave us their Classical suite - which was much better. It is room 394. However, it was so hot. We opened the windows and called and asked for a fan, as apparently in March, you cannot turn the AC on. The windows opened helped, but the bathroom remained very hot! They do not offer any water in the room complementary. No chocolate, or extra touches for turndown service. Nothing special at all. They continued to leave items in the bathroom we did not use, and had to ask for more of the items we needed. The breakfast spread is fine - but any omelets or cooked to order food is an extra charge. It was a pleasant stay, but for the money, they should offer some more special touches. At least some bottled water in the room upon arrival, and by the bed in the evening.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank joyful93
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelAccademiaVerona, A. - Reception, Customer Care Service at Accademia Hotel, responded to this reviewResponded 30 March 2019

Dear Customers,
thank you for your review. We are glad that in the end you found a room you liked.
As much as regards the heating, there is not that much that we can do. March has been an up and down with the temperature. One day was very warm and the day after cold again. Furthermore, the municipality has specific regulations for switching on and off the heating and a/c system for environmental reasons and at this time of the year, we can only turn it off. We feel sorry for that.
With the bed turndown we do not offer anything, thta's true. But, all day long, every day, we offer "free drinks". Soon after breakfast, we serve a free late breakfast till midday, and a free welcome drink (drinks and snacks) from 1 to 5 pm. And furthermore, in all of the rooms there are free tea and coffee facilities.
A bottle of water is complimentary for those guests booking on our website, a sort of "surplus" for those who preferred a direct booking.
Despite the happening, we hope to welcome you again in the nearby future-
Regards-
A. - Reception. Customer Care Service

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Reviewed 14 March 2019

The location was perfect; walking distance to most attractions (arena, shopping). We were there during carnival and had an amazing time - parades and people, but not terribly crowded. Our room with a balcony and a superb bath with wall-in shower was super value for very reasonable price. Food was great and enjoyed the complimentary/welcome drink in the afternoons - also found great local restaurants within a few minutes walk. Highly recommend this hotel and its excellent staff!

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank conif648
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelAccademiaVerona, A. - Reception, Customer Care Service at Accademia Hotel, responded to this reviewResponded 30 March 2019

Dear Customer,
thank you for your nice review.
Glad to read that you enjoyed both the carnival and your stay at Hotel Accademia Verona.
Regards.
A. - Reception, Customer Care Service

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Reviewed 5 March 2019

Imagine to be in Verona for a family reunion, at Christmas time.
Imagine you wanna be in the most charming place possible.
Imagine to be in the beautiful Verona downtown close to the christmas's small markets and at walking distance from the main attraction.

Imagine you wanna be in a perfect, charming and comfortable Hotel, with perfect rooms, good breakfast, polite service.

Here you are, at the Accademia. ENJOY !

p.s. Not only for Christmas time ...

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank PhStrad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelAccademiaVerona, A. - Reception, Customer Care Service at Accademia Hotel, responded to this reviewResponded 5 March 2019

Dear Mr PhStrad,
you are OUTSTANDING! Wow, thank you so much for your very kind review.
Hoping to welcoming you again in the nearby future, we remain with best regards.
A. - Reception, Customer Care Service

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