I stayed in this hotel recently in a group of 60 choral singers. It's a fairly nondescript alledgedly 4* hotel amidst boring suburbs of Verona. Those who walked into the centreof Verona in "15-20 minutes" must be very fast walkers - in 35 degree heat!
We had sung a concert near Lake Garda in 38 degree heat and got back to the hotel at about 11 pm desperate for a drink. The only member of the hotel staff on duty was the night porter. He had to issue everybody's keys, check in new arrivals, and twice was called away to repair lights in guests rooms! We were finally served with drinks after midnight! When I complained the next morning the receptionist blamed our tour manager for not warning the hotel that we would want a drink! The tour manger disputed this. I was then referred to the manger who was unapologetic and complacent. He said that we were very lucky to have got a drink at all as the bar usually closes at 11 pm. He could not be expected to staff the bar when nobody might want a drink! - in a 4* hotel! I got the impression that he had forgotten the primary purpose of a hotel, to serve guests, and was running it for his and his staff's convenience
- Official Description (provided by the hotel):
- Modern 4-story Hotel with framed glass front, built as an extension to a small old villa, located near city center. ... more less
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- Also Known As:
- San Marco Verona