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“good value, nice service”

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Montresor Hotel Palace
Ranked #28 of 79 Hotels in Verona
Madeira Beach, Florida
Level Contributor
532 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“good value, nice service”
Reviewed 16 August 2014

Away from the action, but we like to walk so it was great. Front desk was friendly and helpful. Our room or actually two rooms that we had were on the fourth floor was nice but with no view although it was requested. Very hot in room, told front desk, they said they would check it but luckily the windows open and even though it was August, it was cool at night. I would stay here again, but I wish the lounge was open later.

Room Tip: ask for a higher level river view room
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ernierad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 18 August 2014
Dear Ernie,

thank You for your nice review!
All the things that you write are very useful for us. we look forward to see you soon.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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771 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Herefordshire
Level Contributor
359 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 July 2014

Stayed one night on a whistle stop tour of Verona. The room was a good size, with a nice clean bathroom area. The wi-fi in the room was a little slow but it's free so no complaints. The desk staff were very helpful, giving us a map upon arrival and pointing out all the main sights and also some lesser know ones that we could visit as we walked into the city.
We arrived by train from Venice at around 1:00 took a taxi to the hotel and were checked in straight away, we then walked into the city which took about 30mins, it's a reasonably nice walk once you get inside the ring road, especially along the river.
We spent a very pleasant afternoon in the city having lunch and visiting all the main historical sites. We walked back to the hotel to freshen up for the evening and as we were a bit foot sore took a taxi back into the city, the hotel has a good relationship with a local taxi company, we didn't wait any longer than 10 mins for one to arrive.
We were here on a Tuesday and quite a few of the restaurants that we had looked at on trip advisor were closed, we did eventually end up in a very good sushi bar, but I would advise anyone looking to eat in a particular restaurant to check the opening times.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Leintwardine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 2 August 2014
Dear Guest,
We would like to thank You for Your very nice review. All the ascertainments that You writed us are useful to improve our job. We know the problem of wifi and we are working to enhance it.
I would like to thank You also for the compliments to the staff, I will personally report them your words.
We wait to see You soon in our Hotels,
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 July 2014

We never met so helpful staff so far. They gave us all necessary advice to manage our city break trip in Verona and Lago di Garda (a must see place, 30-40 minute by train, a cheap trip).
Verona does not have metro but very efficient bus network. The bus station (10 minute from Rail Station) stop just in front of the hotel. Shuttle from airport takes 20 minute till Rail Station.
There is a safe hotel as Verona is too.
Breakfast is rather poor so we recommend to buy any you wish or like from Lidle magazine (2 minutes far from hotel) and keep it in the fridge of your room. Mostly buy water in summer time (expensive in the hotel).
From the hotel you can walk (20-30 minutes) to the historical centre (large pedestrian area).
Room and bathroom are very spacious ones.
Wi-Fi become slower in the evenings in the room but good enough in the lobby area.

Room Tip: Upper than 1st floor to have a nice view through window
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank lumidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 29 July 2014
Dear Guests,

Thanks for your nice review! We are so satisfyed when our guests appreciate our job.
I will report to all the staff your compliments, they will be very happy for that!

We are sure that we will see you soon in our Hotels

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 July 2014

Overall this is a pretty good hotel. The room was very spacious and breakfast (although not included in the room price) was very tasty. The look from the outside is seriously dated but as soon as you walk through the door it's transformed into a very nicehotel. Very helpful and friendly staff, we had a problem with the shower but they fixed it almost immediately.

The walk in is fine, 20mins across to the outskirts of town, but admittedly, after a day of exploring thecity on foot the walk can feel a bit tiring.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Z0E_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 19 July 2014
Dear Guest,

thanks for your very nice review! Our staff appreciates every kind of judgment positive or negative, because your suggestions can improve our work.

We wait for you soon in our Hotel!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

We stayed in this hotel for 5 days and were very pleased with what we got.
The room had a lot of space, the bathroom was also large. Beds were comfortable and never heard noise in the night.Room had a mini-bar which was useful to keep yoghurt and juices.
The location is a bit off the center of the city, but you have good access to bus (bus stop is 500m away). Staff was very pleasant and kind.
Didn't eat at the hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiago C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 9 July 2014
Dear Guest,
we are very grateful for Your review, we appreciate Your opinion about interior design of our rooms and about the Hotel's position.
Thank you also for your compliments to our staff, all this observations are useful for our improvement.
Looking forward to see you soon in our Hotels

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 July 2014

The Hotel Palace is very comfortable with large clean bedrooms. The staff were really helpful and breakfast was great. It is well situated for the city centre as there is a bus stop right outside the hotel with a bus every 20 min to station and centre. It is a short taxi ride back from the Arena after the opera and on some nights the hotel organise a coach. Was ideal for a tourist like myself.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thebargeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontresorHotels, Proprietario at Montresor Hotel Palace, responded to this review, 9 July 2014
Dear Guest,

we would like to thank you for your review. We appreciate our Guest's opinions, positive or negative, so we are motivated to work better .

Looking forward to see you soon in our Hotels

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
123 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 June 2014 via mobile

I stayed here for 1 night. This hotel is very nice, I got a free upgrade to a junior suite because they were fully booked. The bus stop is just outside the hotel which is very handy if you want to go to the city or train station. The staff members are very helpful at the reception. Will come back if I visit vet on again.

Stayed June 2014, travelled solo
Helpful?
2 Thank Suli_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Montresor Hotel Palace

Property: Montresor Hotel Palace
Address: Via Luigi Galvani 19, 37138, Verona, Italy
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Verona
#13 Luxury Hotel in Verona
#15 Business Hotel in Verona
#21 Romantic Hotel in Verona
Price Range (Based on Average Rates): £
Hotel Class:4 star — Montresor Hotel Palace 4*
Number of rooms: 66
Official Description (provided by the hotel):
HOTEL PALACE, The simple and refined elegance of Italian style characterises the Hotel Palace. The rigour of marble, prestigious materials and precious textiles and crystal come together with the comfort of the rooms and personalised service.The result is a sophisticated and cosmopolitan hotel, an ideal combination of business and pleasure, where the guest can enjoy a business visit or an unforgettable week-end at the Opera. ... more   less 
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Also Known As:
Palace Hotel Verona

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