I stayed at the Hotel Europa for one night in June as part of a two week trip to Italy with my husband and two teenage daughters. We were very surprised by the reception we received from the man working at the front desk when we arrived. He never cracked a smile, never said a friendly greeting and was just plain rude. He simply stared at us for a long time as did the young woman working with him while he processed our paperwork. I have never encountered someone so rude in the hotel industry anywhere in the world.
A short time later, after we had settled in our room and went downstairs, we asked him for a restaurant recommendation for dinner. He recommended one place and marked it on the map. When my husband asked him for a second recommendation so that we might have a choice, he icily asked something like "Was my first recommendation not good enough for you?" At that point, we just left and ended up having a delicious dinner at Du de Cope in Verona, which was highly recommended in one of our guidebooks.
On the positive side, the hotel is in a good location close to the Arena and major sights. We booked two double rooms which were spacious and clean, and the beds were very comfortable. The breakfast room was also quite nice and the breakfast was good.
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- Also Known As:
- Europa Hotel Verona