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“Really Recommended”
Review of Hotel Milano & Spa

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Hotel Milano & Spa
Ranked #10 of 78 Hotels in Verona
Certificate of Excellence
Reviewed 2 August 2014

Very close to Verona's Arena and right in the middle of old city Verona. Charming, clean, very well organized, professional very kind and helpful staff members. Clean, cosy, excellent location and services. Highly recommended ! Thumbs up.

  • Stayed: August 2014, travelled as a couple
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Thank Aleardus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 9 August 2014

Dear Aleardus,

Thnk you first of all for being our guest recently and for dedication your time to this wonderful review.

We were all delighted to read the posiive comments following your visit at Hotel Milano and we sincerely hope to welcome you back in the future.

With best wishes,

Alina Minut

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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585 - 591 of 2,444 reviews

Reviewed 31 July 2014 via mobile

A great hotel located metres away from the Arena and short walking distances to other Verona attractions.
Service was great, great front desk with helpful friendly staff.
The breakfast was a standard European breakfast - nothing to write home about, but still a great selection.
The rooms were averaged size but still enough room to fit 2 large suitcases. The decor is fresh, beds are comfortable as are the pillow selection. All in all a very comfortable hotel to stay at - certainly would recommend it.

  • Stayed: July 2014
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Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 7 August 2014

Dear Luke M,

Thank you for being our guest at Hotel Milano recently and for taking your time to write a comment on Tripadvisor.

We were very happy to read you spent such a nice time with us and sincerely hope to welcome you again.

With best regards,

Alina Minut

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Reviewed 30 July 2014

The location is fantastic, just a few steps away from the historic arena. The staff are very friendly and cannot do enough for you. The rooms are perfect, could not have asked for more !
The hotel is central to the shopping, restaurants and tourist sight seeing highlights

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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Thank DJH225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 7 August 2014

Dear DJH225,

Thank you firstly for being our guest recently and for taking your time to write your review on Tripadvisor.

We were all thrilled in reading how much you've enjoyed it here and sincerely hope we will have the pleasure of welcoming you again.

With best regards from the entire team,

Alina Minut

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Reviewed 29 July 2014

Spent 3 nights here last week, and what a delightful find this hotel was. Yes some of the rooms are a little small, but they are comfortable with great beds and the bathroom very modern and luxurious. The buffet breakfast cannot be beaten and the staff without exception are so friendly and helpful, nothing was a problem. The whole hotel is spotlessly clean. It has a 3 star rating but by British standards and my experience it is 4 star hotel. Their blurb states that the hotel is situated 40 yards to the Arena, and it really is 40 yards. Cannot wait to rerturn.

  • Stayed: July 2014, travelled with friends
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Thank Walter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 6 August 2014

Dear Walter M,

Thank you first of all for being our guest recently and for taking your time to drop this review on Tripadvisor.

And what an amazing and flattering review it is! Everyone was over the moon in reading what a wonderful time you've had with us and can't wait to welcome you again.

Should you require any information in the future do not hesitate to contact us and, in the meanwhile, we end our very best wishes.

Alina Minut and the team

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Reviewed 29 July 2014

Having travelled fairly extensively, this hotel but more importantly, the staff, have made the holiday. By far the most helpful and welcoming staff we have ever come across. Nothing was 2 much trouble 4 them. Anyone travelling 2 Verona should stay here. Absolutely fantastic!

  • Stayed: July 2014
    • Value
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 4 August 2014

Dear John C,

Thank you firstly for being our guest recently and for taking your time to drop a comment on Tripadvisor.

And what a lovely comment! Everyone was over the moon when reading how much you have appreciated the service and we're all sincerely hoping to welcome you again on your future stays in Verona.

With warm wishes from the entire team,

Alina Minut

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Reviewed 28 July 2014

The hotel is very well located if you are planing to go to the opera. That is all the good I can say about the hotel! From here it only goes downhill.
We had booked 2 rooms. In one the AC did not work. When I asked to switch rooms the front desk attendant refused, gave me the worst attitude and wanted me to wait till the nighttime for the room to be fixed. I insisted on changing rooms - after a big nasty argument she agreed. Once we moved rooms ac was fine. Other room smelled old and dump. Of course nothing could be done. Safes don't work properly - but don't worry the bell boy can open them all with one code. Lol. And the worst work is being done in the hotel. So if you plan on going to the opera and sleeping in forget about it. Noise level is way to high - and yes you guessed - they just don't care. Breakfasts room is so small that is unbearable. Walls are thin. You can hear the room next door, flush the toilet, shower, etc. Towels are very very pool quality and the bathrooms have seen much better days. Stay in any other 3 star hotel. It's not that hard to be nice to the guests, and for what you are paying here you will get better value to your money else where. Finally - just Run Run away!

  • Stayed: July 2014
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5  Thank Lorenafrommiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 2 August 2014

Dear guest,

Thank you first of all for your review, that will certainly reveal useful in the future.

We all remember you very well, reason why we allow ourselves to strongly doubt when you state we did not attend your innumerable complaints. On the contrary, we attended immediately the issues you raised and acknowledged there were absolutely no repairs needed in the room you occupied.

We are sorry that your feedback is negative and be assured that, should you consider staying with us again, we will try to accommodate you in a room that will better meet your expectations.

Regards,

Alina Minut

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Reviewed 18 July 2014

We booked this hotel in Verona to celebrate our anniversary.
Lovely quiet room --rather on small size but adequate for a short stay.
Breakfast just fine --a little cramped .
Right next door to the Area --Roman -where Operas are performed .
We paid 26 euro each for stone seat (bought cheap cushion) and saw 4
hour Carmen by Bizet--well worth the experience.
Do NOT eat out in the local piazzas -the food is reheated rubbish and quite expensive --go to Pietra Ponte restaurant on the river bank --wonderful vegetarian options and wonderful ambience and service.
Recommend you to cross lovely river and climb to high view point of the city and river--reminds us of Florence.

Room Tip: The suites look good if you can afford them
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
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1  Thank ron s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmilanoverona, Responsabile reception at Hotel Milano & Spa, responded to this reviewResponded 20 July 2014

Dear Ron S,

Thank you firstly for being our guest recently and especially for your kind words!

I sincerely hope we managed to make this a memorable anniversary, and that we shall welcome you both on another such worthy occasion!

With best regards,

Alina Minut

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Milano & Spa

Address: Vicolo Tre Marchetti 11, 37121, Verona, Italy
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
#1 Spa Hotel in Verona
#4 Family Hotel in Verona
#9 Romantic Hotel in Verona
Price Range: £67 - £259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Milano & Spa 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
Just 30 meters from The Arena and Piazza Bra, Hotel Milano is set in Verona. ... more   less 
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Also Known As:
Milano Hotel Verona

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