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“A truly beautiful hotel”

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Grand Relais The Gentleman of Verona
Ranked #50 of 79 Hotels in Verona
Certificate of Excellence
London, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“A truly beautiful hotel”
Reviewed 28 August 2014

This was my second stay at the Gentleman of Verona. I absolutely love this hotel. The rooms are beautifully presented, quiet and cool with efficient air conditioning. The hotel has been exquisitely decorated and I adore the bathrooms! Breakfast is fabulous with all you could ask for and laid out beautifully. Attention to detail at this hotel is obvious. The staff couldn't be more helpful and friendly and the location is just perfect, being approx. 2 minutes from the arena. There is also a peaceful and pretty garden at the rear of the hotel. I visit Verona annually and this hotel is the best I have stayed in. I highly recommend.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Bevells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 7 September 2014
Dear Ms Bevells,

Thank you so much this amazing review. You were one of our first guests and we really appreciate that you came back!

I am happy to read that The Gentleman of Verona is the best hotel you have stayed in in Verona. And I am glad you liked our bathrooms, breakfast, staff and location.

It was a real pleasure to welcome you and we all hope to see you again next year.

Best Regards from Verona,

The Gentleman of Verona
Grand Relais
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165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
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English first
Kent
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2014 via mobile

I visit Italy a few times a year for work and decided to stay in Verona with my wife for a long weekend. We stayed at the Gentleman of Verona for 2 nights and had about 3 hours sleep in total! What they don't advertise on their website is that the rooms are above a nightclub that has loud music until 2 a.m. We asked to e moved after the first night and were told we would be, we were them told by another member of staff that be wouldn't. We eventually were moved to another room which was no different and again had a pretty-much sleepless night. The staff were apologetic but the manager who made the decision on our move was not concerned.
I ordered poached eggs from the breakfast menu and they were completely raw and indelible, luckily there was cereal.
This was a terrible experience overall and I would recommend avoiding this place. The 1 star is for the staff who did try and help but were overruled.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank SiDev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 25 August 2014
Dear Sir,

Your review left us really disappointed and perplexed. I say perplexed because you wrote about “rooms above a night club with loud music”. We can garantee that this “night club” does not exist. As proof of that, you can see pictures and the many positive reviews by Guests who stayed at The Gentleman of Verona before: nobody mentioned a “night club”.

Though being centrally located, our Grand Relais offers really quiet rooms.

As you did not write your full name, we cannot be sure that you really stayed at The Gentleman of Verona. Therefore, we would be grateful if you sent us your real name and date of stay, in order to verify the authenticity of the review.

Either way, we would appreciate it if people DID stay at our Grand Relais before posting a review, whether positive or negative. If you has not been here yet, we invite you to visit us.

We look forward to hearing from you soon,

The Gentleman of Verona
Grand Relais
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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2014 via mobile

This place is probably among the finest decorated Relais ever seen. Many products served at the breakfast are home made and service globally excellent. Bedding let you wish to enjoy a long long night, so comfortable! Just Enjoy it as much as the city!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank baldwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 12 August 2014
Dear Guest,

we would like to thank you for such a beautiful review and for posting these nice pictures! We are really happy to read that The Gentleman of Verona is one of the finest decorated Relais you have ever seen and that you enjoyed our breakfast, service and beds.

It was a pleasure to have you as guest and we look forward to welcoming you again in the future.

Kind regards,

The Gentleman of Verona
Grand Relais
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 August 2014

My wife and I were visiting Verona for the Opera Festival on the occasion of my wife's 60th Birthday, so a very special event.

We had booked our week's holiday at its sister hotel but were upgraded due to overbooking. So after a nervous start, we were whisked off to the nearby 'Gentleman', and were stunned by the opulence and delightful style and decor of the Hotel. Our room was indeed magical. The location of the Hotel was excellent and the Staff were as good as we have found in many years of travel. Nothing was too much trouble and their manners and helpfulness, exquisite. We should mention, in particular, the Manager, Giuseppe, and Paul, who were outstanding. Attention to detail was superb. The breakfast was spot on, the egg poacher par excellence. All in all, we had the most memorable stay and would not hesitate to recommend.

Andrew and Lynda T

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Seymour_Places2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 10 August 2014
Dear Mr Andrew and Mrs Lynda,

We kindly thank you for this amazing review. We are so proud to be part of your most memorable stay and we appreciate that you would recommend our Grand Relais.

Moreover we would like to thank you for writing that your room was magical, the staff was helpful and the breakfast was spot on. Thanks for all the compliments you gave us, we hope you will be back soon!

Best Regards from Verona,

The Gentleman of Verona
Grand Relais
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Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 July 2014

Me and my friend were planning to visit Verona for one day during our trip to Italy, and i was fetching for a 5 star hotel , which has a great location walking distance from the Arena and all main attractions in the city. In addition, i was looking for a hotel with large rooms and high speed wifi, and finally i found this boutique hotel which meet all our criteria and even more. We have booked a junior suite which was spacious, comfortable, beautifully furnished and with a large window overlooking indoor small garden for a special tea and coffee break. The bathroom was very spacious and facilitated, and has a large window. Comfortable bed, relaxing and excellent service. Breakfast included only limited options but overall was very enjoyable experience. Highly recommended especially with its great location in the middle of the city, with walking distance to the Arena, main shopping street and the Juliet's balcony.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Doctorfatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 7 July 2014
Dear Ms Fatima,

I would like to thank you for sharing your experience. I am extremely glad to hear that your stay at The Gentleman of Verona exceeded your expectations. And I am particularly glad that you liked our Junior Deluxe room, our garden and our service.

It was a pleasure to have you and your friend as guests and we look forward to welcoming you again next time you are in Verona.

Best Regards,

The Gentleman of Verona
Grand Relais
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Melbourne, Australia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 June 2014 via mobile

Elegant and charming is the perfect place to stay to enjoy at the best an elegant and charming city like Verona. Exquisite home made cakes for breakfast and superb cocktails for aperitivo plus great ambiance, good taste on color scheme, furniture and accessories. Rooms really spacious and elegant. Nice back yard a d spa to cool off. A real pleasure.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emanuela883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 7 July 2014
Dear Ms Emanuela,

Thank you very much for your kind review of our Grand Relais. I really appreciate that you define it “the perfect place to stay to enjoy at the best Verona”. I am glad you liked our rooms and our spa, too.

It was a real pleasure to welcome you and I hope we will be able to delight you again with our homemade cakes and cocktails.

Best Regards,

The Gentleman of Verona
Grand Relais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Australia
Level Contributor
174 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 15 June 2014 via mobile

Unfortunately we could only enjoy one night here. Although our room was small it was plushly appointed and vert comfortable. The staff were impeccable. But the I have to say the highlight was the savoury breakfast croissant, my god it was amazing!!!!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Jude M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Responsabile relazioni con la clientela at Grand Relais The Gentleman of Verona, responded to this review, 16 June 2014
Dear Ms Jude M,

Thank you very much for sharing your experience at The Gentleman of Verona. We are delighted to read that you enjoyed our breakfast croissant.

Maybe next time we would love to comfort you in a bigger room. We look forward to welcoming you for a longer period of time.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Relais The Gentleman of Verona

Property: Grand Relais The Gentleman of Verona
Address: Via Carlo Cattaneo 26/A, 37121, Verona, Italy
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 79 Hotels in Verona
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Relais The Gentleman of Verona 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Gentleman of Verona is, like our home, discreet, refined, elegant, but full of vitality and people who, together with our guests, are wishful of experiences making a long journey worth having. Getting to know you is all that we want. Each service, each suggestion, each detail offered by us is thought out expressly for you and your needs. We present our guests with the flavour of History that merges with the most contemporary luxury. You and your wishes are the true protagonists of this fairy tale. ... more   less 
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