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“Mold in the air, terrible, rude service, didn't even stay” 1 of 5 bubbles
Review of Bari Backpackers - Santa Claus Hostel

Bari Backpackers - Santa Claus Hostel
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Bari Backpackers - Santa Claus Hostel
Ranked #24 of 32 Speciality Lodging in Bari
San Francisco, California
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Mold in the air, terrible, rude service, didn't even stay”
1 of 5 bubbles Reviewed 1 June 2011

We finally found this place after a bunch of searching around Piazza San Pietro. It looked promising with pirate octopi on all their signs and sort of a grungy, cool, hostel feel.

They advertised on the door that someone was there everyday between 11-2 and then also in the evening. We got there at about 11 and knocked. No answer, we waited, knocked, waited, knocked, asked people in the neighborhood. Finally, we went to buy a phone card and called them. A man answered and said he'd be over soon. We waited a bit, he came, checked us in, showed us the room, etc. The room is up a very steep and narrow set of stairs. It's pretty small, but standard with bunk beds and lockers. The kitchen is very small and the included breakfast is just boxed cereal that you handle yourself. There no full or part time staff, just the guy you have to call to be checked in.

After being there a couple minutes, my friend started having trouble breathing. The air smelled musty, and while it didn't bother me, she seemed to be having an allergic reaction. Even after the whole ordeal to get into this place, we obviously had to move since breathing is one of the more important things in life.

When we told the guy, he got PISSED. He said we had signed a contract and he wouldn't give us our money back. We threatened to go to the police (since the station's right across the street) and he said, "go ahead." We called another number on the door and the guy (owner?) was incredibly rude and insulting. He finally came down, talked to his employee, shoved our money at us and threw us out with a scowl and somewhat threatening manners.

Bari is not the greatest place in the world anyway, but there's no reason to torture yourself by coming here.

P.S. On our way to our replacement hostel, we passed a dessert festival in on of the old town squares and had the most amazing canoli of our lives! It was a Sunday near the end of March.

Room Tip: Go to a different hostel
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  • Stayed March 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank khismet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 reviews from our community

Traveller rating
    1
    1
    1
    4
    9
See reviews for
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Business
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Des Moines, Iowa
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 21 February 2011

Take this review for what it's worth, considering this was our first night in Italy after a long day of travel. Having never truly traveled through Europe, my girlfriend and I were bound to be overwhelmed regardless of where we began our Italian trip. Bari, however, was awful.

First off, I'd suggest avoiding Bari. Compared to the rest of the country, it is a terrible place. We didn't have a choice, however, since our flight through RyanAir landed in Bari at 10:00 PM.

The owners were nice enough, but the place itself was scary. My girlfriend, a tough girl mind you, had to hold back tears the entire night. Cold, smoky, and not very comfortable, the hostel itself really had nothing going for it. The bathroom would have been the worst part had it not been for the breakfast. Pre-packaged 50 cent rolls. Laughable.

I'd suggest never going to Bari, but if you do, don't stay here.

  • Stayed April 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank L0VEB1RDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 February 2011

The hostel did not confirm my reservation, didnt answer my phone calls but felt free to charge my credit card a no show fee even when their staff assured me this wouldnt happen since they never received my reservation! When i asked them to refund my card they pretty much said "too bad" and said I can go ahead and complain to anyone i like. Unfortunately i have not found any Italian authorities to complain to, please let me know if anyone knows of an official tourism authority that takes such hostel complaints.

Stayed October 2010, travelled solo
Helpful?
2 Thank sheema7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 bubbles Reviewed 5 December 2010

The owner/manager who runs this hostel, the Cosy Rox, Serene Globerunners, Bari Belle Camille and B&B Bari Murat is a greedy man. To put it bluntly since he seems to run all the cheaper accommodation in Bari I would honestly suggest staying in an inexpensive Trulli in Alberobello or in Brindisi which is a much more beautiful town.
I stayed at the B&B after having a look at the facilities in this hostel. It's extremely overpriced for what you receive and I've stayed in hostels all over Europe. This is the WORST value for price. On top of it the kitchen was repulsively grimy with oily dishes and he constantly turned the hot water off so only ice cold water to wash hands, dishes, etc. Then you feel uncomfortable asking for anything including to turn the hot water on. It reeked of cigarette smoke. Why would people want their luggage, hair, everything to smell of smoke when they are paying decent money for a clean environment? The owner needs to ask himself this question and run a more professional, proper business. Definitely the lamest stay in my 4 months of traveling Europe.

  • Stayed September 2010
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Lilmontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 14 October 2010

This is the worst hostel I ever stayed in. It is way too overpriced, dirty, the staff is lunaticly unfriendly (if somebody is there - most of the time nobody is there!). You cannot lock doors, because there are no. The hostel is in a tower, so prepare to climb many stairs... Breakfast is a joke, it's just a packed croissant - buy it in the supermarket for 50cent. There is only one (!) bathroom incl. toilet in the basement for about 15 people in 2 floors, the shower doesn't really work appropriately. They also take your credit card number for "emergency cases" - this means if they want to, they charge you e.g. if you break sth...
The only positive thing is that it's in the city center. As Bari is not really that big you should think about if this is worth it...

  • Stayed September 2010, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank rucksacktourist123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bari Backpackers - Santa Claus Hostel

Property: Bari Backpackers - Santa Claus Hostel
Address: Strada Arco Basso 4 | Piazza San Pietro, 70122, Bari, Italy
Region: Italy > Puglia > Province of Bari > Bari
Hotel Style:
Ranked #24 of 32 Speciality Lodging in Bari
Price Range (Based on Average Rates): £
Number of rooms: 7
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