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“Charming & helpful staff”
Review of Palace Hotel

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Palace Hotel
Ranked #8 of 41 Hotels in Bari
Oxford
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Charming & helpful staff”
Reviewed 23 March 2014 via mobile

A large, slightly tired building however the location and service more than compensated.
Reception were very helpful making calls and printing documents for us and the restaurant manager at breakfast was delightfully enthusiastic - genuine Italian lady.

Stayed March 2014, travelled as a couple
Helpful?
Thank jazzbo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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English first
Kirkwall, United Kingdom
Level 6 Contributor
258 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 24 January 2014

2 silly things let this hotel down, noone bothered changeing the light bulb that i reported brocken ,in 3 days
first night i tryed the house wines ,one red ,one white, nice local wines
second night i had the best sea bass ever ! ,wanted a slightley sharper white ,but was told the hotel only stocks two wines. how crazy is that. for this alone i down grade the hotel by one star
other wise this a great hotel, with some of the best staff i have ever met.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roadsideshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domedepi, Direttore at Palace Hotel, responded to this review, 12 March 2014
Dear Guest,
we are very glad if you have found good at PALACE HOTEL Bari and thank you for rating. Sorry for the light bulb in your room but you understand that it can happen even after control of housekeeper. It 's very strange that instead you moaning on the variety of white wines: we have many labels in our wine list and perhaps our waiter has not got it right your request.
Thank you so much for time that you have spent and we hope to see you soon in Bari and of course at the Palace Hotel.

Domenico de Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 December 2013

We selected this hotel because of it's excellent location, but the service, from both people at reception, Mimma when we checked in and a man the next morning, made us feel more welcome than many of the smaller and more intimate places we stayed in Puglia. Along with upgrading us to a lovely suite, Mimma made suggestions for where to eat (La Pignata - excellent), where to have gelato, and the best neighborhoods to walk. Her enthusiasm for Bari is contagious. Thank you Mimma!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dbgNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domedepi, Direttore at Palace Hotel, responded to this review, 10 March 2014
Dear Guest, thank you for the time that you have dedicated me and for the beautiful review on the Palace Hotel Bari. Thanks for the compliments to Mrs. Mimma and at the Reception staff, very professional, like all those who have not you seen. Hope to see you again soon in Bari and on this occasion we will try you our panoramic restaurant "Murat", on the roof of the hotel and that we are completely renovating these days. Thanks again and I hope to see you soon at the Palace Hotel in Bari.
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Malta
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 November 2013

Upon arrival we had a room upgrade and were given a Junior suite with balcony. That was a great surprise....very clean room and huge bathroom. We also asked for a late check out and in fact check out at 4.30pm at no extra cost. Very good breakfast and excellent friendly service. No negative points, would recommend this hotel to anyone who goes to Bari. Centrally located a few mins away from the old area of Bari and just 2 mins away from Bari shopping area and restaurants. The train station is a 20mins walk away were you could get a train ride to the airport for EUR5.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scerris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 November 2013

From time to time I travel to Bari for business purpose and last time I stayed at the Palace Hotel.
My room was not so big, but it was comfortable. Good water pressure in the shower, but it did not drain properly and this was not fixed during my stay, although I informed the reception on the day after my arrival. Also, I was a little bit annoyed because there was no safe in the room, but I used one of the deposit-boxes on the ground floor.
Staff members were kind and friendly.
The location is perfect, a few steps from Bari's lovely Old Town.
Breakfast was delicious, with a great variety of both sweet and savoury food. The restaurant is not so bad, but a little bit expensive in comparison to the quality of food.
Altogether I had a pleasant stay and would stay again at this hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domedepi, Direttore at Palace Hotel, responded to this review, 9 December 2013
Google Translation
Gentilissima Silvia,
grazie mille per i giudizi sulla qualità dei nostri Servizi.
Siamo davvero lieti di aver contribuito a rendere piacevole il vostro soggiorno a Bari.
Siamo certi che tanti altri Ospiti della vostra nazionalità troveranno utile i vostri consigli ed anche loro trascorreranno bellissimi giorni a Bari ed al PALACE HOTEL.
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New York City, New York
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 November 2013

Spent one night and it was more than enough to realize that this hotel deserved 4 stars probably back in 1970. The reception area is grand and beautiful - the positive aspects of the hotel (together with its central location) end here. Upon checking in staff did not bother asking if we had luggage and did not offer to help, not even after seeing me carrying one of our bags up the stairs. The room was old, dark and in desperate need of a refurbishing. The bathroom was in no better shape - found better bathrooms in American motels. Breakfast was OK but not comparable to what a 4 star hotel should offer. Parking in the area is close to impossible and the parking under the hotel is not 24 hr so don't expect to come back at night and park there.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TasteLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domedepi, Direttore at Palace Hotel, responded to this review, 6 November 2013
Dear guests,
thanks for the time spent with us and for choosing the Palace Hotel in Bari, I'm sorry if you were disappointed with the room, but we have other types of large and comfortable rooms , you probably have chosen a classic room for the affordable price. For example, our executive rooms and junior suites are very nice, just ask if there were any other rooms available and we would be very pleased to welcome you .
Yes, the PALACE HOTEL has over 50 years of age but the art that reigns in our environments is unique in Bari
We also have a h24 person for luggage, he was probably busy at the moment .
Our breakfast is defined by all of our guests one of the best in Italy and I am amazed at his judgment .
The Palace Hotel is located in the heart of the city, so you need to use the car parks in the vicinity of the hotel but to
inform you that our garage is always open 24 hours a day!
Come back soon at Bari and please recommend the PALACE HOTEL to your friends and we are sure that they will come back to you with a better judgment.
Cordially.
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london
Level 6 Contributor
87 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 November 2013

excellent location, nice rooftop for breakfast, excellent breakfast, decor a bit tired, but overall okay, we asked for a quiet room and got a 'no view' at all room at the back, but it WAS quiet, really lovely, helpful chearful receptionist i've ever met, Minna I think her name.

Room Tip: 502 is quiet, but theres NO view except a industrial courtyard
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmsnjms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domedepi, Direttore at Palace Hotel, responded to this review, 6 November 2013
Dear customers, thank you very much for your opinion and also thank you so much on behalf of Mrs. Mimma, which helps with all his colleagues, to make our professional concierge desk. We hope to see you soon at the Palace Hotel in Bari and others guests from your Country will choose our hotel. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palace Hotel

Property: Palace Hotel
Address: Via Francesco Lombardi 13, 70122, Bari, Italy
Phone Number:
Region: Italy > Puglia > Province of Bari > Bari
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Bari
Price Range (Based on Average Rates): £
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 195
Official Description (provided by the hotel):
Welcome to the exclusive "Urban Resort" of the Palace Hotel, overlooking "Bari Vecchia", San Nicola Basilic and Svevo Castle and located in one of the most refined areas of Bari. A prestigious hotel beloved by world-famous celebrities and politicians, it is the ideal location for a romantic weekend, a business stay or a luxury yet discreet vacation. As a home-away-from-home, where one can relax, it is a perfect setting for events and congresses, unique in its kind for the range of services it offers: 195 rooms and suites, 1 Presidential Suite, Lounge Bar, the Restaurant Murat, the modern Congress Centre with 16 meeting rooms that can accommodate up to 1500 persons, and in a short time 300 square metre of Spa Palace. ... more   less 
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Also Known As:
Palace Hotel Bari

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