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Relais Histo'
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Reviews (1,014)
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Reviewed 6 July 2014

With my family we stayed at the Histo, the property is small but very nice with a touch of Luxury especially the Suite we had.
My wife and I we both agreed that the staff working at the property is not 5 star beside a guy call Alessandro (professional and attentive to customers request).
To our opinion a 5 star Hotel needs a touch of class from the staff receiving their guest.
Others guest complained about the same subject.
Beside that we made our vacation nice and smooth.

  • Stayed: June 2014, travelled with family
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5  Thank Roberto B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

My husband, recent college grad and I stayed in this beautiful hotel on our last 2 nights in the Puglia region of Italy after 2 weeks at break neck speed. We needed to rest from our whirl wind tour and was hoping this would be the place. We left with a bad taste in our mouths and wondering why this hotel is considered 5 star.
The pro's: historical facility meticulously restored, wait staff at meals were superb - they went above and beyond to explain the area, food and historical significance of the hotel, quiet atmosphere to unwind, beautiful spa facility which included wonderfully affordable services and the food was fabulous!
The con's: The owner's son lurked around and gave the fabulous wait staff a hard time for no apparent reason, maybe to show them he's the boss? Uncool! The beds were uncomfortable, especially in the 2 bedroom Loft we booked. Upon leaving the hotel, I realized I had left my jacket at the cafe during breakfast and we immediately called to ask them to send to me. They said they couldn't do that and recommended we have someone pick it up and mail it to the States for us. Really???? When we were fortunate to stay in the Ritz Carlton in Istanbul my husband left something behind and they mailed it immediately, at their expense, ~30 euros, is a small price to pay for customer service and good will. The Ritz is 5 star in customer service, the Relais Histo is not.

Room Tip: Avoid the Loft.
  • Stayed: May 2014, travelled with family
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4  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Two couples spent three nights here after a walking tour of Puglia. The hotel is really a restored and modernized stone palace about ten miles from Taranto. The staff is friendly and helpful. Our room was stone and marble with sleek furniture and a wonderful waterfall shower. There are walking trails mapped for you. The breakfast is wonderful and best eaten outside. At our request they arranged a taxi to take us to meet a guide in Taranto. The new archaeological museum had us gaping in awe. If you want to bask in pampered solitude for a few days, this is the place.

  • Stayed: June 2014
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The place is great but it no longer has the services of a 5 star hotel. We stayed for the second consecutive year, and we noticed a tremendous change! Negative! Discounted food at the restaurant of a typical trattoria. Poor service! (Where is Giancarlo?) Rooms are spacious and comfortable clean enough. Certainly will not be back because we paid a lot more than last year with much lower levels of service. Recommended for those who want a break from the city, but not for people demanding high quality services!

  • Stayed: May 2014
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4  Thank Nick9292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

The somewhat bumpy roads in Puglia might not provide the most comfortable drive, but once the gates to Histo are opened, you enter a bubble of peace.
Histo's coolly-designed, minimalist rooms and decor were by far the most stunning of the hotels/agriturismo I've been to in Italy.
But it's the newly refurbished spa which provides the highlight of the stay. The intricate attention given to guests for the spa services, which are reasonably well-priced for a five-star establishment, are a guarantee that you will wash your stresses away.
The breakfast might not be great (did you ever get a decent breakfast in Italy?) but the food and service provided in the restaurant at night merely perfect the wonderful Puglia cuisine.
This is the perfect resort to unwind.

  • Stayed: April 2014, travelled as a couple
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2  Thank Earthling70_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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