I arrived at apt at 1.30 pm. after travelling for seven hours.The reception does not open til 4.pm.After waiting 2 hours in 38 degrees in a drab hallway I went to the second floor and saw an apt with the doors open- I knocked on the door as I saw the cleaning lady was there.
I thought she may have a letter for me letting me know which apt was mine I left my cases down to speak to cleaning lady -the door closed which meant the cases were locked in.I requested the lady to open door so I could get my cases out.She had no English and had no information about my apt.
I then waited until reception opened at 4.pm.I told the Receptionist I was waiting 2.5hours and had gone to speak to cleaning lady on 2nd floor. She started shouting at me about entering the apt.She screamed had" I touched, taken anything or toileted in the apt."The abusive, mad rant continued towards me and the cleaning lady.I requested her to "please stop" I assured her nothing in the apt was touched by me. At this stage, she became very irate and demanded a "big apology, not a small one, but big" from me.The " lady" continued to rant. I did not feel safe staying here so I requested her to cancel the booking with the agent.
The agent was contacted- he then got another rant. The agent assured me I could leave and would not be charged. He apologized for my upset.I made a very happy swift exit.I found a very nice apt which £200 cheaper. I had a lovely holiday in another apartment nearby.
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- Also Known As:
- KaRol Casa Vacanze Alghero, Sardinia