When we arrived the owner was not around and nobody seemed to be expecting us. We never saw him despite repeated requests until our third day. The room was barely adequate with a number of defects including a broken bed and having to walk down an earth path in the dark and mud to get to the main house.
Each night we were kept awake by continual barking dogs. We highlighted this to the owner who said that as they were not his dogs he could not do anything about it. On the last day our room was not serviced and when we complained to the owner he said it was Sunday and where did it state that the room would be serviced everyday. Finally when we came to pay he informed us that he did not take credit cards despite the fact that we had asked him if he needed a credit card to secure the booking. At that time he replied it was not necessary but never mentioned that we had to pay in cash, which we didn't have.
Definitely the worst B&B experience we have ever had apart from the evening meals which were all organised by one of his staff.
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- Also Known As:
- Etna Botanic Garden Catania, Sicily