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All reviewsvia etneasky tvvery comfortable roomrecommend this hotelminute walkcity centrebellini parkcakesvery nice hotelbase for exploringmini fridgevisit cataniagranitafresh fruitsmall balconyair connice breakfast
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Reviewed 23 April 2014

The room was okay but could have been better.The balcony view wasn't good the only thing we could see were some pipes and a boiler.Breakfast was okay but not too many tables for the number of guests.If you wanted to buy a snack or a drink at the bar it was too expensive.I'd recommend going to a café for a drink but everything else was okay.

Room Tip: Try getting a room with a better view.
  • Stayed: December 2013, travelled with family
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Thank JoshTheTraveller105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 7 May 2014

Dear Joshua C, thank you for staying with us and for reviewing our hotel. As you say it was ok for you, we hope you come back to stay with us and we invite you, for next time, to ask us a room on an upper floor with a better view. If only possible, we'll be glad to satisfy your request.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 17 April 2014

We just spent two nights there for a business trip. The staff very helpful breakfast simple but very good (fresh pressed juice from local oranges!) wilt many local specialities.

Rooms were ok, but the windows did not fully close so the noise from the street was quite loud and disturbed the sleep in my room on the third floor. Colleagues from floor 5 did not her anything.

  • Stayed: April 2014, travelled on business
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Thank Thomaslikestrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 22 April 2014

Dear Thomaslikestrips, thank you for staying with us and reviewing our Hotel. We're glad you enjoyed our staff and our breakfast service. Next time you come and stay with us (we hope soon) should you meet any problem in your room, please call Reception and we'll send immediately to your room our maintenance service, active every day from 7.00 a.m. to 23.00. If the problem cannot be quickly fixed, our policy is to change your room with another in perfectly working conditions. We apologyze anyway for the inconvenience you met, which was not in our knowledge.
Regards
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 16 April 2014

The hotel is well sign posted in Catania but can be difficult to get to because of all the one way streets around it. There is no parking at the hotel but there is a garage nearby which charges €13 per night, which is well worth it considering the state of the local cars!

Both rooms we stayed in were large with good sized bathrooms - although the shower was in the bath and rather low for me. As well as towels and the usual liquids, bath robes were also provided. There was a good sized flat screen TV and unusually for the continent there were tea & coffee making facilities in the room as well as a fridge for the mini bar.

The breakfast had a reasonable selection of meats, cheeses and fruit with fresh oranges available squeezing in a machine. The breakfast area wasnt very large and on one of our days was packed with loud students.

All of the staff we encountered from reception to the breakfast were very friendly & helpful and I would definitely stay here again.

Room Tip: Allegedly you can see Etna from some rooms but it was always far too misty when we stayed.
  • Stayed: April 2014, travelled as a couple
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Thank John_The_Miner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 16 May 2014

Dear John_The_Miner, thank you for staying with us, for writing about us and for expressing your intention to stay here again. It is nice to read that all in our staff were nice and friendly with you. Next time you book a room in our Hotel, we invite you to reserve also a place for your car in our garage, which is cheaper than what you paid this time externally.
See you soon.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 7 March 2014

We stayed for two nights recently on a trip to Catania, the hotel is a ten minute walk from Via Etnea, the main street through the city and easily found. We had large, spacious rooms, each with a balcony and they were clean and serviced daily. Breakfast was a simple buffet but enough to set you up for the day. The guy on reception was fantastic and, on our first night, took the trouble to go through a map of the city centre with us, marking routes to the sights, recommended restaurants and bars and even dishes to try! The hotel is perfectly situated to explore and the area offers a variety of restaurants. Would definitely stay here again!

  • Stayed: March 2014, travelled with friends
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2  Thank mbk09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 20 March 2014

Dear mbk09,
we are glad to read that we exceeded your expectations and that you found our staff members helpful. As you say you have intention to come back, we can only hope this will be soon.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 4 March 2014

This is the forth time that me and my wife resided at The Hotel Best Western in Catania in these last 5 years. This year we visited in the second week of February where we enjoyed the Feast of St Agatha the Patron Siant of Catania and some shopping. Was really a great experience.

We do not really hesitate to book other hotels when we visit since the price is right,
a clean hotel with great rooms, easy to reach by bus from the airport as explained in their
website and easily accessible from the road striaght to the inside. Less but not least to complete the overview in our humble opinion the cornerstone is the staff.

Sometime it seems that this could sound rethorical but I can assure that the staff is top notch from top to bottom.

Sometime things change from time to time but in this case the staff that has been working there at the hotel in these last five years who practically became friends and the new staff are all polite and have a great attitude and all english speaking for those who have problems to communicate in Italian.

From Hotel Mediterraneo there is short walk of around 15 minutes to Via Etnea which is in the very centre of Catania so we found it great to eat at the hotel in the evening after a day out and the prices were reseonable.

I wish to thank the cleaner who took care of our room, the maintenence man that is present in case of any matters concerning any problems in the room, the staff that prepared the breakfast and our dinner in the evening and the front office - nobody excluded.

Our thanks goes to Mr Santi Vento ( The Room Division Manager ) who listens to the customers
and try to help in the best way he can.

We definately recommend Hotel Best Western Mediterraneo when you visit Catania.

Cutomer Care at it's best, freindly environment, comfortable and a memorable stay for business,
couples and families alike.

Thanks to all for welcoming us once again.For the next one.

David & Roberta
Malta

Room Tip: Rooms are all great since the hotel is in a quite neighbourhood and rarely any sound comes from the outside. Some rooms do have wooden panels dividing and sometimes one can hear some sounds but this could should come out of respects of who is residing especially when getting back during early morning hours.
  • Stayed: February 2014, travelled as a couple
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Thank Roberta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 20 March 2014

Thank you Roberta B for your nice review. It appears evident that what makes the difference for you is the courtesy of our staff. We work hard to make our guests feel at home, and we guess that this is the main reason why you keep coming to us.
We wait for your sixth visit as soon as possible.
Regards
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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