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All reviewsvia etneasky tvminute walkrecommend this hotelcity centrebellini parkcakesvery nice hotelbase for exploringmini fridgevisit cataniagranitasmall balconyfresh fruitair connice breakfastshort stay
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Reviewed 15 June 2014

I couldn't be happier with the staff. They were very helpful with getting me settled in from a long trip. My room wasn't anything spectacular, but it was very cozy. The free breakfast in the morning was more than adequate! I read reviews that said to get breakfast as early as possible or else they will run out. This is not completely accurate. If they run out of items, they are more than willing to bring in more food. Like I said, the staff was great! The area was pretty noisy due to traffic and the occasional dog barking at random hours. This should be expected since the hotel is near the heart of Catania. The roll-up shutters were a great asset to keep out the light and noise. Overall, I would stay here again if I ever wanted to stay in Catania again.

Stayed: June 2014, travelled on business
Thank Joel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 23 July 2014

Thank you Joel B for appreciating our staff and our breakfast. We're glad you found efficient also our roll-up shutters system that helps reducing the level of light and external noise in the room.
As you said you would return, we can't help but hope it will be soon.
Santi Vento
BEST WESTERN Hotel Mediteraneo - Catania

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

Good points:

- It's inexpensive.

- staff are friendly and speak good English

- a good breakfast is included

- rooms are fine. Ours had a balcony.

- the taxi driver who they arranged to take us to the airport didn't rip us off!

- it's about 10 minutes' walk to Via Etna.

- Sky TV

Bad points:

- the aircon didn't work in our room. But because we were only staying 1 night, we didn't bother contacting reception to fix it. Had the aircon worked, I would have awarded a higher mark.

I would stay here again.

  • Stayed: May 2014, travelled as a couple
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3  Thank misterpastry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 20 May 2014

Dear misterpastry,
thanks for your detailed bulletpoint review. We're glad to learn that you found a good offer, like those present on our website, but also that the quality of the services we provide, internal and external, satisfied you.
I can assure you that air conditioned is perfectly working in all the rooms. What sometimes happens in this period of the year is that some guests, who still feel colder at night, switch it off from the general switches panel behind the door instead of using the A/C control panel in the main room. Had you given a call at Reception desk, we would have sent you a member of our staff to check the switches in a matter of seconds. It was not a matter of fixing anything.
We hope you'll come back again and enjoy our services to the full.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 23 April 2014

The room was okay but could have been better.The balcony view wasn't good the only thing we could see were some pipes and a boiler.Breakfast was okay but not too many tables for the number of guests.If you wanted to buy a snack or a drink at the bar it was too expensive.I'd recommend going to a café for a drink but everything else was okay.

Room Tip: Try getting a room with a better view.
  • Stayed: December 2013, travelled with family
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Thank JoshTheTraveller105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 7 May 2014

Dear Joshua C, thank you for staying with us and for reviewing our hotel. As you say it was ok for you, we hope you come back to stay with us and we invite you, for next time, to ask us a room on an upper floor with a better view. If only possible, we'll be glad to satisfy your request.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 17 April 2014

We just spent two nights there for a business trip. The staff very helpful breakfast simple but very good (fresh pressed juice from local oranges!) wilt many local specialities.

Rooms were ok, but the windows did not fully close so the noise from the street was quite loud and disturbed the sleep in my room on the third floor. Colleagues from floor 5 did not her anything.

  • Stayed: April 2014, travelled on business
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Thank Thomaslikestrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 22 April 2014

Dear Thomaslikestrips, thank you for staying with us and reviewing our Hotel. We're glad you enjoyed our staff and our breakfast service. Next time you come and stay with us (we hope soon) should you meet any problem in your room, please call Reception and we'll send immediately to your room our maintenance service, active every day from 7.00 a.m. to 23.00. If the problem cannot be quickly fixed, our policy is to change your room with another in perfectly working conditions. We apologyze anyway for the inconvenience you met, which was not in our knowledge.
Regards
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed 16 April 2014

The hotel is well sign posted in Catania but can be difficult to get to because of all the one way streets around it. There is no parking at the hotel but there is a garage nearby which charges €13 per night, which is well worth it considering the state of the local cars!

Both rooms we stayed in were large with good sized bathrooms - although the shower was in the bath and rather low for me. As well as towels and the usual liquids, bath robes were also provided. There was a good sized flat screen TV and unusually for the continent there were tea & coffee making facilities in the room as well as a fridge for the mini bar.

The breakfast had a reasonable selection of meats, cheeses and fruit with fresh oranges available squeezing in a machine. The breakfast area wasnt very large and on one of our days was packed with loud students.

All of the staff we encountered from reception to the breakfast were very friendly & helpful and I would definitely stay here again.

Room Tip: Allegedly you can see Etna from some rooms but it was always far too misty when we stayed.
  • Stayed: April 2014, travelled as a couple
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Thank John_The_Miner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded 16 May 2014

Dear John_The_Miner, thank you for staying with us, for writing about us and for expressing your intention to stay here again. It is nice to read that all in our staff were nice and friendly with you. Next time you book a room in our Hotel, we invite you to reserve also a place for your car in our garage, which is cheaper than what you paid this time externally.
See you soon.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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