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“Would not stay here again”

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Hotel Centrale Europa
Ranked #28 of 50 Hotels in Catania
London
Level Contributor
1,019 reviews
288 hotel reviews
common_n_hotel_reviews_1bd8 581 helpful votes
“Would not stay here again”
1 of 5 bubbles Reviewed 9 June 2008

good location for the centre of town and only a 5-10 minute walk to some good restaurants and wine bars. just around the corner from the famous fish market and is right on the duome plaza where the taxi rank is. it is probably about a 20 minute walk from the train station.

reception staff were terrible. check in was efficient but staff very unfriendly, there is no breakfast (only a token for an espresso from the cafe next door) contrary to what we had been told.

when we checked out the guy on reception told us that we had already paid which we were not sure about and asked several times to confirm just to be told that our room had been paid for. we assumed that they had taken the payment from our credit card details which we had already provided to secure the room. fortunately we had left our bags at the hotel why we waited for our flight later that day only to be accosted when we returned to collect our baggage with accusations from another man on reception that we had tried to leave without paying. we tried to explain that we had tried to pay for our room in the morning but that the man on reception had not let us pay and had insisted that we had already paid. the second man was very aggressive and angry.

the room was a good size and beautifully decorated, sadly the bathroom was very dark and dingy with these kind of sheet like (very thin towels) rather than proper towels. shower was ok but in a tiny cubicle (i am only a slim 5"1) which i struggled to fit in to. we could also hear a couple in another bathroom (I think maybe in the room beneath us) very clearly as they were using there bathroom at the same time as us.

i also had the WORST night sleep that I have ever had in my life!! our room was on the top floor overlooking the road, probably one of the busiest roads in catania!! we might as well have slept with the windows open because closing them did not make hardly any difference. i have slept on busy roads in the past and am generally a very heavy sleeper but this was something else, we had trucks, cars, buses, people shouting all night long, i was exhausted the next morning and felt as if i had pulled an all-nighter i was so tired which really spoiled my last day in catainia.

we had a friend who slept on the side of the hotel overlooking the piazza who told us that the noise on that side was not as bad so maybe we were unlucky. the air conditioning also did not work so I was very hot during that night too. not a pleasant experience and i certainly would not stay here again

  • Liked — how the room was decorated
  • Disliked — the NOISE!!
  • Stayed June 2008, travelled with friends
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank eatydrinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 reviews from our community

Traveller rating
    13
    35
    18
    6
    5
See reviews for
13
26
15
12
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Canterbury
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 3 April 2007

The location is wonderful, facing the Piazza del Duoma at the bottom of Via Etnea. This hotel was great value (100 euros for a double with bath. Very clean but no frills!!...and no lift, so you need to be fit if you are allocated a room on the top floor!!!!. Some rooms can be noisy (traffic at night over a loose drain cover), but if you are a good sleeper youll be fine!

  • Liked — location
  • Disliked — no service
  • Stayed March 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank njord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travelling
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 28 November 2004

OK, this place is right in the center of town, right near the lava elephant. So location is perfect, but boy is it noisy. Our room felt like we had a road running through it. Secondly, there's no breakfast, not even a place to sit and eat. It's basically an unsmiling guy sat behind a counter handing out keys to rooms.

Helpful?
5 Thank Travelleronholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Centrale Europa

Property: Hotel Centrale Europa
Address: Via Vittorio Emanuele II 167 | Piazza Duomo, 95124 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Catania
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Centrale Europa 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Centrale Europa Hotel
Hotel Centrale Europa Catania, Sicily

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