Looking through previous reviews it is very dissapointing that the same comments were being made from 2007 to 2012, the hotel is obviously not bothering to make any improvements. I was surprised to see a Trip Advisor award on display in the reception area!.
SKY box had no cable, patio door did not lock, had to get down early for breakfast, food arrived sporadically, children and relatives of staff using pool at weekends, building work going on all day at the building in front of the hotel, horrible position because of the very busy road and fairground next door, which attracts huge amounts of locals every night until 11pm and longer at weekends. Apart from 1 coffe bar there was nothing else to walk out for. We seemed to be a nuisance for the catering staff, many were very short tempered, a lot of sighing and eye rolling going on! Large parties every evening around the pool area making it uncomfortable to get to the only very small bar that was open. The larger bar in the reception area was never open. Problem also with the pool towels, their brochure indicated no charge, but 2 men at the entrance to the pool were asking 3Euros for a towel and it had to be returned at the end of the day, at one point one lady guest almost had it taken off her body! It felt uncomfortable that they were watching for you to leave so that you didn't take the towel with you!They then had the nerve to put it on my bill and try to charge me again!! This hotel is no where near a 4 Star and not a good hotel for British travellers.
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- Also Known As:
- Nettuno Hotel Catania
- Hotel Nettuno Catania, Sicily