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“A hidden gem...”
Review of Borgo Verde Hotel

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Borgo Verde Hotel
Ranked #26 of 50 Hotels in Catania
Arroyo Seco, New Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A hidden gem...”
Reviewed 13 October 2013

After two weeks traveling in Sicily and Italy, we thought we had had a complete experience...Not so...Borgo Verde was a delightful surprise...Clean, classy, perfectly located and well-priced...Such a treat for two weary travelers...It's charming and delightful in every possible way...Don't miss it...

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Mesadude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2013 via mobile

Parking was great they even come to help you to park thanks to valentina she also helped us with all info needed. Wifi full signal great. Room is basic but spacious.and has everything...breakfast was v good especially the lady serving and making very good espresso too.Thanks to all the hard working staff especially valentina

  • Stayed September 2013
    • Value
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Helpful?
1 Thank tazd555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
knoxville
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 June 2013

I very charming experience. Wonderful staff who speak English and even helped us plan the rest of our trip in Sicily and Naples!! Comfortable beds and balcony overlooking lush landscape. Most lovely. The only problem seems to be the unreliable and crowded local buses. This hotel is not very near the historic area. And taxis are NOT cheap!

Room Tip: Our room for 2 even had TWO balconies!!
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  • Stayed June 2013, travelled with family
    • Value
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Helpful?
Thank annegilmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2012 via mobile

Very clean, comfortable and friendly hotel, close to Catania airport. Ideal for staying if you don't want to go into the city, when arriving late. Very friendly and informative staff.  Even got a recommendation for the best place to have Granita in Catania. Beautifully garden, with tropical trees.

Stayed September 2012, travelled as a couple
Helpful?
Thank Ronit C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia, U.S.A.
Level Contributor
229 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 442 helpful votes
Reviewed 24 June 2012

A lush oasis of tranquility, with excellent staff and service, on the periphery of busy central Catania and conveniently just off the "Circonvallazione di Catania"

To preface my review I would like to say that the visit of my partner and me occurred during low tourist season, made even quieter by exceptionally cold February weather (eliciting complaints from local residents) and few other hotel guests, most of whom seemed on business while passing through Catania. I cannot say what the hotel would be like when busy during good weather and occupied full of tourists. Also, we spoke conversational Italian and used this even though staff generally spoke adequate English.

When we checked in, Moira at reception was utterly delightful: smiling, pleasant, friendly, cooperative, helpful, obliging and clearly dedicated to customer satisfaction. We had just arrived from an overnight flight and consequently jet-lagged. As we requested, she gave us the quietest room — one tucked off in a corner at the back and farthest away from the lift-elevator, staircase and other rooms. She was always exceptionally responsive to any need we had for information or other assistance.

During our stay, Valentina staffed the reception desk during evenings. She too was very pleasant, friendly, helpful, cooperative, obliging and responsive, also a credit to the hotel. The late-night staff were pleasant and helpful.

Sara set up and administered breakfast in the mornings. We found her also friendly, pleasant, attentive, convivial and efficient, ensuring the replacement of items consumed and providing for any special requests.

Pina (Giuseppina) took care of the rooms (and of breakfast if Sara were away). Congenial and responsive, she conscientiously, reliably and efficiently serviced our room, and provided the extra solid soap that we preferred.

In all, the level of service we received from the people we dealt with during our stay would have done credit to a five-star hotel.

The hotel itself consists of three separate buildings (one detached) in the immediate vicinity of one another. The ground floor of the main building (in which we stayed) had reception, offices, lobby, toilets, breakfast area and access to limited covered parking. Two upper floors (served by a lift-elevator and stairs) had accommodation and above those an attic with another, very large room with a separate bedroom and bathroom accessed by a spiral staircase from the second floor. (This room opened onto a spacious terrace and had a view over the treetops towards the city, but did not have Internet access, the bath-shower was in and awkward location under the sloped ceiling, the air conditioning unit was on the wall at the far, opposite end to the bedroom, and it could well have been hot in summer.)

The buildings were surrounded by a variety of subtropical trees, shrubs, bushes and other plants. The area had a swimming pool and a covered, outdoor reception-dining area (closed for the season — and you would not have wanted to have been outdoors at the time of our visit). In all, the hotel reminded us of a small apartment complex in Florida.

Facing the side of the hotel opposite the access drive was a row of five attached villas, each with a parking space in front. Parking was free, but a bit tight, and the spaces were in various locations on the hotel property and also at the end of the short drive. Reception staff advised us on where we could park the car. We always found parking during our stay, but there was little activity at the time.

Our room, 125, was at the back of the main building. It had a small entrance area. On the right side wall were the controls for air conditioning and heating. In front was the bathroom and to the left a doorway with a separate door leading to the bedroom. Above the bedroom doorway was the outlet for the air conditioning-heating. The heating and fan worked well during our stay. The bathroom had a shower (no bathtub), wash basin, hair dryer, toilet and bidet. The hotel provided shampoo and liquid soap in small plastic bottles and small squares of solid soap. There was a variety of towels. The hot water system worked well. At the far end of the bathroom was a French door which opened onto a balcony with chairs and facing trees.

With a parquet floor, the bedroom was very spacious and had a comfortable king-size bed (actually two twins placed together) and a separate twin against the wall. Extra pillows were available. There was a bedside table (one with a phone) and a wall lamp on either side of the main bed. The room had a chair and desk with under it outlets for power and an Ethernet cable, and at the far end an older-type TV with a remote control providing access to about ten channels all in Italian. A small bar fridge had refreshments available for purchase.

The hotel had free Internet available via an Ethernet cable lent to you free during the duration of your stay. The Internet connection worked well. The room also had a wardrobe with a safe inside; however, the safe was too small to contain a laptop, notebook or netbook computer. At the far end of the side wall, the room had a single-glazed window with outside shutters. Other than hearing the occasional bird call, we did not hear other noise from outside.

The double doors to the bedroom were rather thin and, even with both closed, did not stop noises entering from the corridor, such as people talking, putting their key into the lock of their room, slamming the door and other such sounds of movement. The hotel used the old, traditional system of key-in-lock and leaving one’s key at the reception desk on going out.

The hotel accommodation itself would have rated as excellent if the rooms had thick, soundproofed doors so that no noise entered from the outside corridor and staircase. The admission of corridor noise from outside a room has been the most common, and most easily avoided and solved, problem of almost every hotel that we have ever stayed at throughout the world. Internal soundproofing between our room and the next could have been better. For instance, we could hear the neighboring occupant cough and use the television. We turned on the ventilator fan of the air conditioning unit to provide white noise and so slept well throughout our stay. Also, other guests behaved considerately.

Breakfast was available from 7:30 a.m. till 10 a.m. Of the three hotels we stayed at during our drive around Sicily, Sara at Borgo Verde arranged the most extensive and best selection of items for a buffet Continental breakfast: fresh orange juice you could make yourself from a basket of delicious oranges next to the juice machine (ask if you do not know how it works, it's really simple), prepared juices, cereals, yogurts, fresh and tinned-canned fruits, cheese, ham, salami, bread rolls, hard-boiled eggs, a selection of warm pastries, cake, fresh bread-toast, wrapped prepared toast, butter, jams, chocolate-hazelnut spread, honey, wrapped biscuits-cookies, milk, fresh coffee made by Sara as you request it, tea, sugar and sweeteners, bottled water. She provided all of this regularly and reliably during our stay, replenishing as needed and changing some of the cake-pastry selection once consumed. There was enough variety such that we could choose combinations from the selection which allowed us to have different breakfasts each day while also concentrating on the items we particularly liked.

One could easily walk downhill into town. We did this once by a circuitous route at a casual pace, so can only estimate that it would take 45 minutes to an hour — depending on your route and how quickly you would walk. The return trip would be increasingly uphill as you neared the hotel.

As other reviewers have noted, there is a bus stop on the main street outside the hotel property and just to the left of the access drive (with another across the road and up a bit for getting off on your return). The 733 bus ride to Piazza (della) Borsa (at the end of Via Sant’Eupilio and at the edge of the Anfiteatro) near the very center of Catania takes about 15 minutes if it has a clear run and about 20 minutes if there is traffic along the way. The person at reception can print the latest timetable for departures from Piazza Borsa to take you back to the hotel. We estimated that if you added 30 minutes to those departure times you would get a (very) approximate time for when the bus would pass the hotel bus stop on its way into central Catania.

After our exploratory walk into town we used the 733 bus service as it was quicker and more convenient. Note that on the return trip the bus will drive a short distance along the Circonvallazione so that it can make a U turn to the other side of the road and so get to the roundabout which allows the bus to go up the hill and past the hotel.

It was possible to take the 702 bus (which left from the same place as the 733) back to the Circonvallazione, but one had to cross the road and walk up the hill to the hotel. We did not use this service and so cannot give details.

We never did quite determine the procedure for buying a ticket. Local people seemed to just get on and get off as it suited their convenience. Bus drivers seemed quite unconcerned whether a passenger had a ticket or not (we suggest that you always have or buy as available a valid ticket). At the hotel bus stop there was nowhere to buy a ticket on the way into town, so we just got on. When we asked the bus driver about getting a ticket, he told us to buy tickets from a vending machine once we arrived at Piazza Borsa.

At Piazza Borsa near a snack-food kiosk a short distance in front of the parked buses was a blue, columnar parking-ticket machine; as the only vending machine in the area we found out that also sold bus tickets. You had to be careful to select from the display (difficult to read at night) the option for a bus ticket or you could inadvertently end up paying for a parking ticket instead. The tickets cost one euro and had a validity of two hours (if we remember correctly).

The was no restaurant near hotel so you needed to use a car, the bus or eat elsewhere before returning to the hotel. There was a small Carrefour Market (tel. 095 36 10 42 for opening hours) with limited stock about a 15-20 minute walk downhill, on the other side of the Circonvallazione, at Via Cibele 8 and Via Indoratore (in the vicinity of the Chiesa della Divina Maternità, a church with a distinct, plain, modern facade and facing Piazza Bonadies).

About 3-4 kilometers away from the hotel, towards Misterbianco, was a large, full-size "Iperfamila" supermarket, but you needed a car to get there. It was open from 9 a.m. to 9 p.m. seven days a week. We found the staff whom we dealt with friendly and helpful. You can get there by turning left (away from Catania center) as you leave the hotel drive. Follow Via San Nullo till it reaches a "T" junction and then turn right onto Via Sebastiano Catania and follow it. There will be a large sign on your right and a back entrance gate leading to an extensive parking lot in front of the supermarket entrance.

If you arrive in Catania by plane, the tourist information counter at the airport can give you a map and brochures. With counters for all the companies housed in one building, the car rental center is across the street and up from the terminal. Driving generally is not for the fainthearted or the unskilled. We recommend that you use the autostrada to get to the hotel, because trying to take a shortcut through the city proper will bring you through a maze of narrow, one-way streets and lanes, many without an identifying sign, and lined with parked cars to make progress even more difficult.

Once you have a car and are leaving the car rental parking lot, follow signs to get onto the “Tangenziale di Catania”. Then follow signs for “Misterbianco”, “Catania circonv”[alazione]. Exit at “Misterbianco” in the direction of “via Palermo”, “Catania circonv”. Do not head towards “Misterbianco” itself as this will take you in the opposite direction to the road leading to “Catania circonv” and to the hotel. Note that the “Catania circon” is a continuous road skirting the periphery of Catania city; however, sections change street name as they pass through different neighborhoods. For instance, a short distance past the roundabout for Via San Nullo, the street name changes from Viale Antoniotto Usodimare to Viale Fratelli Vivaldi.

At the second roundabout, “Via San Nullo” will be a street to your left going uphill. Looking like the entrance to private residences, the entrance drive to the hotel will appear suddenly to your left as you drive up Via San Nullo and it curves to the left. The entrance is opposite the signs to your right “Scuola Dell’Infanzia “Santa Caterina da Siena”, Suore Domenicane del Sacro Cuore di Gesu, Tel 095 51 13 84” and “Suore Domenicane del Sacro Cuore di Gesu”.

Google Maps has a very helpful and accurate photographic streetscape leading to the hotel. Also note that “Catania circonv” has construction along some portions and that the roundabouts can be a mess. Depending on the time of day, they can be clogged with cars crisscrossing to get through, on and off. Use your indicator, move slowly in the direction that you need to go and be patient. It ultimately works itself out — since everyone has to proceed somehow.

Room Tip: The quietest one is probably that tucked off in a corner at the back and farthest away from the lift...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chelydra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northants
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 June 2012

The reception staff at the hotel were excellent and helpful in every conceivable way! The hotel is set in its garden and extremely peaceful.As other guests seemed to be on business, there was often no-one else around in the week we spent there. It is some distance out of the centre in an entirely residential area and as it does not offer evening meals, you need to go into Catania. There is a bus stop by the hotel and the service is frequent if not always predictable. Breakfast was of an acceptable standard and very relaxing also. The room and all facilities were clean and the balcony a definite bonus. All in all, a haven of peace with Catania's facilities about 3 miles away. Highly recommended. Ask the hotel to get a taxi back to the airport if you need one-it was half the price we paid to get there.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mustelid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 October 2011

We spent a week at Borgo Verde and were completely satisfied with our stay. The hotel is clean and well maintained with comfortable and well-appointed rooms, in keeping with a 3* standard. The bed was in my opinion extremely comfortable and the shower was powerful. The tv channels were all in Italian and some weren't working but this was not an issue for us. My bedside light bulb went on the second night. I reported it the next day and it was fixed immediately, which was appreciated.

The staff were all extremely friendly, helpful and spoke great English. Moira was especially good and really made an effort to help us wherever possible. 

The bus stop is just outside the hotel. The bus journey into town is about 20mins, however the bus doesn't really come at regular intervals so you could be waiting at the bus stop a long time. We decided to walk into town one day and this took about 45mins. I wouldn't advise this as there are many parts where there are no pavements, with cars speeding along narrow roads. My advice would be to walk from the hotel to the bus stop after the hotel (towards town) as this betters your chances of catching the bus as there are two that stop there as opposed to just one at the other bus stop.  

All in all a pleasant and relaxing stay. I would recommend this hotel as a peaceful retreat from the hustle and bustle of the city centre, as long as you are happy to do the short commute between the hotel and the city centre. 

  • Stayed October 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank Deeniebobeenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Borgo Verde Hotel

Property: Borgo Verde Hotel
Address: Via San Nullo 5 / R, 95123 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #26 of 50 Hotels in Catania
Price Range (Based on Average Rates): £
Hotel Class:3 star — Borgo Verde Hotel 3*
Number of rooms: 30
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Also Known As:
Hotel Borgo Verde
Borgo Verde Catania
Borgo Verde Hotel Catania, Sicily

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