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Quintocanto Hotel & Spa
Ranked #7 of 98 Hotels in Palermo
Certificate of Excellence
Reviewed 2 June 2014

Access to room challenging ...tiny service elevator for customers, staff, and adjoining apartments. We were happy to use stairs , but the area was poorly lit and floor surface uneven. Room was clean ,well appointed and comfortable. Interior could have been improved with a little colour. Did not use the spa. Breakfast fine. Staff were friendly and helpful.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Annie9496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 - 176 of 688 reviews

Reviewed 24 May 2014

Nice hotel, good location to see city and to fell atmosfere of the city. Breakfast was good,room was clean, hotel was nice. ( It is problém to have a car in Palermo because riders are crazyyyy.... And hotel have no parking, thej také your car to another parking. )

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Ritafisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

The Quintocanto is located strategically good. The rooms are proper and neat! Also cleaning was fine. However, they were not able to get the heating working in our room for three days! It was considerably cold! Our complaints were answered by telling us "tomorrow someone will be taking care of the problem" every time we asked for assistance. We checked in in the late afternoon and went out for dinner. When coming back, we had to wait more than twenty minutes before someone would let us in at about half past midnight. It was not a pleasant experience waiting on the street past midnight alone as a tourist in Palermo! The breakfast was mediocre.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Ferdinand H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

This property bills itself as a spa. Although the decor is beautiful in the lobby and rooms, this property falls short. Upon our arrival we were informed that the elevator was undergoing a repair and would be available in five minutes. A porter carried our baggage up one floor, this area is obviously shared with another hotel and is in a state of disrepair. Our key was used to open a set of glass doors and we boarded another elevator. After the elevator we took a set of small steps to our door. Upon opening the door we were greeted with another set of steps to a large room. This would be our entrance and exit procedure for the rest of our stay. Our daughter stayed a floor below us which was the temperature of a sauna. When going from the lobby to the first elevator one has to be careful as the floor is very pitted and we tripped more than once. The "Spa" portion included pool and sauna, once you purchase 15 Euro spa shoes and wear a "costume"....robe...no.......swimsuit......no, we never figured out what the "costume" was, we decided not to buy the spa shoes or use the spa. Don't ask more than three questions at the front desk or the staff gets terse. I would not stay here again.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

Location within easy walking distance to main sights. Ten minutes to bus and train station. Few minutes to cathedral etc. Palermo is lovely but isn't the cleanest looking city. After a busy day the hotel offered peace and calm. All the staff were helpful and polite and everywhere was spotless. We had a small double room which was adequate,but we could hear horns beeping even with windows shut,but that's not the hotels fault. Didn't use the spa but it looked very nice. We stayed for 8 nightts

  • Stayed: March 2014, travelled as a couple
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1  Thank Damicowhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

My husband and I spent 3 nights at Quintocanto (3/20-3/23) and were very happy with our choice. The hotel itself is beautiful and rich with the charm and character of the area. Our room was adequately sized, with a gorgeous panoramic view of the San Giuseppe dei Teatini church next door. It also had a balcony where we enjoyed our morning coffee while listening to the church bells ring. The hotel staff were attentive and helpful, although they didn't appear to be very enthusiastic. We sensed a bit of indifference from them, unlike the overt friendliness we've experienced in other parts of Italy. Still, they were nice enough and addressed our questions and requests promptly. Our room included one free hour in the spa (simply access to the pool and sauna/steam room) and breakfast. The hotel restaurant -Officina del Gusto - was superb! Our server and the chef were very attentive and sincerely concerned with our happiness. I'd highly recommend it whether you stay in the hotel or not.

The hotel's location is prime. We were able to walk to several attractions and also to the train/bus station, where we caught a train to Agrigento to see the Valley of the Temples one day, and then the bus to Siracusa on another. The taxi ride from Palermo airport to the hotel, however, was overpriced. We were quoted a price of 50 euros before we left the airport, but then the driver asked for 75 when we arrived at the hotel, about 30 minutes later. Based on what we paid for an hour long taxi ride in Siracusa later in our trip, we know that this was grossly overpriced. The hotel should provide shuttle service, or at least work with taxi drivers so that their guests are not ripped off this way.

Room Tip: Ask for a room with a terrace/balcony and view. There is no fitness center. Ask for a shuttle from t...
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  • Stayed: March 2014, travelled as a couple
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1  Thank Teeteeinthecity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

Nice hotel, and modern bedrooms, very well located in the city centre. Also nice breakfast and atmosphere! The spa is nothing special, and the pool may need some renovation. Very precious parking available. Overall, a good hotel to stay in Palermo!

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank a_casini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quintocanto Hotel & Spa

Address: Via Vittorio Emanuele 310, 90134, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo > Palazzo Reale
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#2 Spa Hotel in Palermo
#6 Luxury Hotel in Palermo
#13 Family Hotel in Palermo
#13 Business Hotel in Palermo
#14 Romantic Hotel in Palermo
Price Range: £73 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quintocanto Hotel & Spa 4*
Number of rooms: 21
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Also Known As:
Quintocanto Hotel & Spa Palermo, Sicily

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